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GarageBand '11 won't download additional loops

Hola,


I have GarageBand '11, running on Mac OS X 10.6 Snow Leopard. The Apple loops have lots of greyed-out loops that need downloading. I click to activate one, it tells me I must download the loop now or later. I click Now, it goes to Software Update which tells me there is nothing left to download because I am completely up to date. I restart GarageBand, and still the loops are missing.

It's very frustrating!


In my Software Update download history it says the loops have already been downloaded, yet GarageBand still can't see them.


Anybody got any idea what to do?


Thanks,

Graham

GarageBand (Mac) '11, Mac OS X (10.6.7)

Posted on May 5, 2011 6:59 AM

Reply
61 replies

Oct 4, 2012 11:52 AM in response to querencia41

@querencia Uninstall everything as Dagon says, folders, etc. Then reinstall from App Store, run the program, it will download an additional update, run the program again after the update, choose a loop not on your system so you get the Dowloand additional loops popup, and opt for Download Later. Close the program and then run App Store. You should see the additional loops on the update section.


I'm running Mountain Lion and didn't have backup CDs. My main advice is that you should avoid copying your old GarageBand to an external hard drive.

Nov 17, 2012 4:17 PM in response to querencia41

I don't believe a complete uninstall is necessary.

just bought new retina macbook two weeks ago and ran into this issue tonight.

I tried dagons approach to no avail.


if you look into the folder /library/audio/apple/apple loops index


you will see a file named Update Index.......txt

i moved this file into the trash.


then opened gb again and clicked a missing loop, got the update dialog, said update later and closed GB.

I then went to software update (under the apple menu) and the 1.2 GB loops / instruments update was there.

i didnt verify, but i assume the missing loops are referenced somewhere in that file and when GB initializes a software update the appstore sees nothing to update.....


hope this helps...

Dec 28, 2012 9:30 PM in response to dagon

I finally followed Dagon's instructions precisely and had a success. This was with GB 2012, on a 21.5 iMac, vintage late 2012. The process that I followed was the one outlined there and it resulted in: (1) a massive download (1.5 GB or so?) to reinstall the original (partial) GB, (2) running GB selecting "download later" for the missing parts, and finally (3) finding the missing packages in the updates and, after *another* 1.2 GB download finally getting a full GB install! Took a day but it is all working.


Thanks to all who made suggestions, I probably couldn't have done it with out all of you! :-)

Jan 6, 2013 2:31 PM in response to grahamfrombristol

I tried something completely different, and it worked for me. (I had GarageBand '11 installed on Snow Leopard from an iLife DVD Apple sent me for free a few weeks after I bought my Mac Mini. Since then I've upgraded to Lion and Mountain Lion through the App Store. But I hadn't really used GarageBand until recently, which is when I discovered that some Loops and Instruments were missing.)


Anyway, I tried first the "Download Now" option, then the "Download Later" option. But neither worked. Software Update from the Apple menu found nothing.


But running software update from the command line worked. (Perhaps it uses the pre-Mountain Lion version, and that's why it works. I am not sure.) It's just two steps.


Open a terminal and type at the prompt:

sudo softwareupdate --list

You will be prompted for your password. (You have to be an administrator.)


After a while, I got this output:

Software Update Tool

Copyright 2002-2010 Apple



Software Update found the following new or updated software:

* GBExtraContent-1.0

Instruments and Apple Loops for GarageBand (1.0), 1170290K [recommended]


At least if you get the line containing GBExtraContent-1.0, you may proceed. Otherwise I do not know. Perhaps retry with the "Download Later" option from within GarageBand before trying this command again. (Or try the next step anyways.)


Now, at the prompt, type:

sudo softwareupdate --install GBExtraContent-1.0

The update should now download and install. It will probably take a while. Afterwards, restart GarageBand and you'll be able to use all the loops and instruments.


/MTP

Jan 24, 2013 11:11 AM in response to aag97

Aag97, I'm sorry to hear that my suggestion didn't work for you. To help others with this same issue, would you care to mention if something in your installation differed from mine? Like if you had purchased GarageBand from the Mac App Store, or if your version of OS X was different than 10.8.2.


Also, what happened when you tried my instructions? If you don't remember and have closed your Terminal window, you may find the output by re-opening Terminal.app. Additionally, there might be logs in Console.app that might explain why it didn't work for you.


/MTP

GarageBand '11 won't download additional loops

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