All 5 of my HP Color Laserjet 2600n printers are printing black on top of the normal color.

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All 5 of my HP Color Laserjet 2600n printers are printing black on top of the normal color.

All 5 of my HP Color Laserjet 2600n printers are printing black on top of the normal color. Our PCs are printing fine. The only two driver options I have are generic (doesn't work) and the Snow Leopard driver (prints black on top of the color). I thought maybe it was a fuser issue, but like I said, the PCs are connecting and printing fine. This leads me to believe this is a driver issue. The iMacs connect to the printers via Bonjour.

iMac, Mac OS X (10.6.7)

Posted on May 5, 2011 8:43 AM

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Answer 1

rkaufmann87

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May 5, 2011 8:49 AM in response to jamesohagan

James,

You also may want to cross post in the OS X forum, that is where the printer support is located. Someone here may know but you may get more hits by posting there too. Also try to provide a little more detail about how they are connected, Bonjour covers a pretty broad spectrum. You can reach the Snow Leopard forum by clicking Apple Support Communities and then typing Snow Leopard. You can narrow the search by then clicking the Refine the List link and selecting Printing & Faxing.

Roger

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Answer 2

jamesohagan Author

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May 5, 2011 9:56 AM in response to rkaufmann87

Hey Roger, Thank you for the advice. I will post over there as well. Let me clarify the question.

We are a school with a networked environment that includes about 40 Macbook Pros and 60 iMacs. Included in there are several eMacs and PCs. Over the past several weeks, our HP Color LaserJet 2600n printers have begun to exhibit printing where rather than the normal color printing, there appears to be added black toner on the print jobs. The PCs and eMacs are not exhibiting this problem at all, thus I eliminated the fuser possibility. I looked more at a potential driver issue.

These 2600n printers are shared out to the MBPs and iMacs via Workgroup Manager. They connect to these printers via Bonjour for printing. We do have an 802.11n wifi network with multiple SSIDs but no matter if it is cnonected over SSID or over wired gigabit ethernet, the problem still exists.

I tried printing via IP address, but the computers would not readily recognize the printers during setup, and when I manually selected the driver, the computers could not connect to the printer.

So, I am trying to figure out why all of a sudden these print jobs are exihibing severe color issues.

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Answer 3

rkaufmann87

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140,214 points

May 5, 2011 10:04 AM in response to jamesohagan

Your welcome.

Honestly I'm not sure why this is happening. A couple of things to look at is ensure the affected Macs have run Software Update to ensure they have the most up-to-date drivers. Other than that I'm not going to be a lot of help.

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Answer 4

Sep 28, 2011 5:14 PM in response to jamesohagan

Here is a package I made that removes all the printers and installs the older HP software and drivers. Should work on 10.6.x through 10.7.1. I tested on 10.6.8 and 10.7.1 and seems to work fine.

Just beware it removes all printers, you will have to setup your other printers again. Read the contents of the package for info.

Also not when you go to seup the 2600n when picking the driver do not use the 1.3.0.261 driver, use the plain HP Color LaserJet 2600n driver. Version of the driver should be 1.3. Anything after seems to be a faulty driver.

Updated Links for new package…..updated wording in read me and fixed the script that runs to make a backup copy of the ppd folder found in /private/etc/cups/

http://www.mediafire.com/?wiyyt85b97xh6g5

http://dl.dropbox.com/u/18068810/HP2600n_Fix.zip

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Answer 5

Looner

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Oct 11, 2011 1:22 AM in response to jamesohagan

Thanks a lot!

The package works well for me!

Dave

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Answer 6

Oct 11, 2011 10:05 AM in response to Looner

Good....glad to hear that!

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Answer 7

monzeeki

Level 1

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Nov 21, 2011 5:38 PM in response to Daniel Ball

i tried this... but now i have a internal server error and i cant add add any printers now. 😟

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Answer 8

Nov 22, 2011 11:21 AM in response to monzeeki

It shouldn't have broken anything.......you should be able to reset your printing system and that will fix it.

1) Go under "Apple Menu" and click "System Preferences"

2) Click on "Printers & Faxes" or "Print & Scan" or whatever

3) Hold down "Option" key and select the minus - button.

Or hold down the "Control" key and click in the printer list window and select reset printing system.

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Answer 9

Feb 22, 2012 2:19 PM in response to Daniel Ball

Well all......After waiting 2 years for a fix and spending 1-2 months with HP support the final word is ticket closed because of a driver is insufficient.

Meaning HP doesn't have the talent to spend an hour to fix the driver for us Mac users.

Shame, I have s practically new Laser printer sitting in my home office that I paid $350 for and can't use or haven't been able to use for about 2 years now. Still has about 40% of original toner in it and used to work great. Can't use it because HP can't keep up the driver for it. What a shame!

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