marisafromglendale
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Q: No sound with Keynote imported video

My boss is planning to show a Keynote presentation from her iPad when she takes it overseas, but we've run into a weird problem.  I imported the video into Photos as per the approved way, and when I play it in Photos on the iPad, it has audio.  However, when I go into the Keynote presentation and add the video, there is no sound.  Does anyone know what's going on?  Clearly it's not a problem with the clip since it plays the audio in other apps on the iPad.

iPad 2, video

Posted on May 5, 2011 10:25 AM

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marisafromglendale

Q: No sound with Keynote imported video

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  • by ukskeptic,

    ukskeptic ukskeptic May 6, 2011 12:32 PM in response to marisafromglendale
    Level 1 (0 points)
    May 6, 2011 12:32 PM in response to marisafromglendale

    I have exactly the same problem. I convert video clips in iTunes so that they can be imported to Keynote but there's no sound. I've also have some bullet sounds (and animated bullet holes) that work fine on my Macbook Pro but don't seem to transfer to the iPad 2. These were originally imported from PowerPoint.

     

    Am I doing something wrong? Has anyone resolved this yet?

     

    Tony

    Power corrupts, PowerPoint corrupts absolutely.

  • by ukskeptic,

    ukskeptic ukskeptic May 7, 2011 2:32 AM in response to marisafromglendale
    Level 1 (0 points)
    May 7, 2011 2:32 AM in response to marisafromglendale

    Update:

     

    Actually I now find that the sound does work. In iTunes I clicked on the Advanced tab and chose the option to convert the video clip for the iPad. Sound now works fine.

     

    I still can't get the sound effect from PowerPoint to work but I'm wondering if I just need to import them into iTunes.

     

    Hope this helps,

     

    Tony

  • by larryfromauckland,Helpful

    larryfromauckland larryfromauckland May 12, 2011 3:08 AM in response to marisafromglendale
    Level 1 (5 points)
    May 12, 2011 3:08 AM in response to marisafromglendale

    I have had this probelm exactly and I have discoverd the problem 0

     

    On the iPad next to the external volume switch on the bottom left of the device there is a small swith - it needs to be on  - that is the red dot should not be showing - this is a physical switch on the outside of the ipad case

     

    This is the mute swith that turns off the sound - some apps like itunes and others ignore this but Keynote does not - make sure the red dot is not showing and that  you keynote videos have the right format and it will work

  • by kdrich1303,

    kdrich1303 kdrich1303 Aug 30, 2011 7:21 AM in response to larryfromauckland
    Level 1 (10 points)
    Aug 30, 2011 7:21 AM in response to larryfromauckland

    Just to add to larryfromauckland's post . . .

     

    If you find that moving the side switch does not work, make sure that switch is set to "mute" in your general settings rather than "lock rotation."  This is under the General settings tab about 2/3 the way down the page.  I tried this fix and it didn't work initially, then realized the setting for the side switch was set to "lock rotation" instead of "mute."  Once I swtiched it and made sure the switch was moved so that red dot was not showing, my audio worked just fine.

     

    Hope that helps.

  • by Lomske,

    Lomske Lomske Oct 31, 2011 7:05 AM in response to kdrich1303
    Level 1 (0 points)
    Oct 31, 2011 7:05 AM in response to kdrich1303

    Thats Brilliant! I had my iPad mute switch set to rotation. Upon setting it back to mute then setting the switch to unmute everyting is working well.

  • by drg3,

    drg3 drg3 Nov 5, 2011 2:17 PM in response to Lomske
    Level 1 (0 points)
    Nov 5, 2011 2:17 PM in response to Lomske

    Wow!!!! That was such an easy fix.  All I did was flip the switch on the side of my iPad2 to hide the red dot and bingo....I had sound on my video.  Thank you to all who commented on this!  I recently purchased my iPad2 and am still learning new things everyday.  Thanks again!!!

  • by cybergurl,

    cybergurl cybergurl Jan 19, 2016 10:27 AM in response to marisafromglendale
    Level 1 (0 points)
    Jan 19, 2016 10:27 AM in response to marisafromglendale

    Hello.   I found this forum thread after searching  "Sound not playing in Keynote on MacBook".

    What I did to get the sound to finally play in Keynote on my MacBook. 

    I had originally created  the slides on PC with PowerPoint, and then copied the folder (which contained the Powerpoint slides, and the Video .mp4 file into MacBook.   Then opened the PowerPoint with Keynote.  Video had no sound.

    Then I saved the Keynote presentation as Keynote.  Then I deleted the Video from the slide.  Then I played the video in itunes.  Then I imported video into slide.  Video slide now plays sound.  Probably didn't have to play the Video in iTunes after all, but it worked.