No sound with Keynote imported video

I have had this probelm exactly and I have discoverd the problem 0

On the iPad next to the external volume switch on the bottom left of the device there is a small swith - it needs to be on - that is the red dot should not be showing - this is a physical switch on the outside of the ipad case

This is the mute swith that turns off the sound - some apps like itunes and others ignore this but Keynote does not - make sure the red dot is not showing and that you keynote videos have the right format and it will work

Thats Brilliant! I had my iPad mute switch set to rotation. Upon setting it back to mute then setting the switch to unmute everyting is working well.

I have exactly the same problem. I convert video clips in iTunes so that they can be imported to Keynote but there's no sound. I've also have some bullet sounds (and animated bullet holes) that work fine on my Macbook Pro but don't seem to transfer to the iPad 2. These were originally imported from PowerPoint.

Am I doing something wrong? Has anyone resolved this yet?

Tony

Power corrupts, PowerPoint corrupts absolutely.

Update:

Actually I now find that the sound does work. In iTunes I clicked on the Advanced tab and chose the option to convert the video clip for the iPad. Sound now works fine.

I still can't get the sound effect from PowerPoint to work but I'm wondering if I just need to import them into iTunes.

Hope this helps,

Tony

Just to add to larryfromauckland's post . . .

If you find that moving the side switch does not work, make sure that switch is set to "mute" in your general settings rather than "lock rotation." This is under the General settings tab about 2/3 the way down the page. I tried this fix and it didn't work initially, then realized the setting for the side switch was set to "lock rotation" instead of "mute." Once I swtiched it and made sure the switch was moved so that red dot was not showing, my audio worked just fine.

Hope that helps.

Wow!!!! That was such an easy fix. All I did was flip the switch on the side of my iPad2 to hide the red dot and bingo....I had sound on my video. Thank you to all who commented on this! I recently purchased my iPad2 and am still learning new things everyday. Thanks again!!!

Hello. I found this forum thread after searching "Sound not playing in Keynote on MacBook".

What I did to get the sound to finally play in Keynote on my MacBook.

I had originally created the slides on PC with PowerPoint, and then copied the folder (which contained the Powerpoint slides, and the Video .mp4 file into MacBook. Then opened the PowerPoint with Keynote. Video had no sound.

Then I saved the Keynote presentation as Keynote. Then I deleted the Video from the slide. Then I played the video in itunes. Then I imported video into slide. Video slide now plays sound. Probably didn't have to play the Video in iTunes after all, but it worked.

This indeed worked for me as well. I didn't believe it would be possible until I tried it. This has to be a bug, as it is the most unintuitive behavior imaginable. Since using the button to lock out rotation while presenting is a completely natural thing to want to do, it makes little sense for it to be designed this way.

Thank you!! I had been struggling for days trying to remedy this same problem to no avail until I read your "ancient" post from 2011. It just goes to show you how helpful we can be to one another and how much can be accomplished with cooperation. Sure it's just a simple presentation, but it was important to me. Thank you again.

I can't believe this was the cause. Why is there a mute switch that works only for keynote but not when you play the video from the camera roll? I would never have thought to check for this because it doesn't make any sense!

Fixed the issue.