How can I talk to someone about iTunes charges?

Not sure why they would have done that, unless the charges are on your iTunes account(s) - which I assume they weren't as you say that the card was hacked, not your iTunes account.

If the charges are not on your iTunes account(s) iTunes Support are very unlikely to be able to directly help you due to legal / privacy reasons, it's the job of the card issuer to content iTunes and deal with them and the charges.

If the purchases are on your iTunes account : http://www.apple.com/support/itunes/ww or https://www.apple.com/emea/support/itunes/contact.html

So it was your account that was hacked, not the card. In that case contact iTunes Support via one of the above links - as you said that you instead contacted the card issuer as far as iTunes is concerned you probably now owe them for those refunded charges, if that is the case it's likely to be why you're having problems with the account.

First, change your iTunes password.

Second, contact iTunes support.

You do not want to cancel/close your iTunes account as it can create problems in the future with media you purchased in the past.

Immediately...

Open iTunes and sign into the iTunes store and view yoru account.

Remove your CC info.

Go to -> My AppleID.

Change your password and security questions.

Contact iTunes support here -> iTunes Store Customer Service

Chris CA....It doesn't work...i did remove my credit card information and I STILL just had a charge from iTunes again....

Thanks, I have a problem. My credit card was hacked.

If your credit card was hacked, not your iTunes account(s), contact the card issuer, their fraud department should deal with it

My card was not supposed to be used for iTunes. I always use gift cards when I make a purchase.

I did and they are refunding charges. They suggested I contacted iTunes.

All the unauthorized charges were on my iTunes account. Now I can not even update my apps because of this problem.

Thanks for the h