3 Replies Latest reply: May 7, 2011 1:02 PM by Ashka
Outpost Level 1 Level 1 (60 points)

I'm new to iPad. In iPad mail there is a folder icon at the top and a box icon next to it. When I touched the box accidentally, the email that was open jumped into it. Same with the list of folders. Usually when you tap or click on folder, it opens up and you can see what's in it. But these folders kidnap your email. How do I get it back? Where did it go?

  • Ashka Level 4 Level 4 (3,765 points)

    OK there is a Folder icon with an arrow and a trash can icon.

    The folder icon allows you to chooses a file within your mail account to put the message in.

     

    If you are using gmail IMAP and haven't changed the default the trash icon will just archive the message.

     

    With Gmail the message will 1. be in the folder selected or 2. in the All Mail folder. To access the mail folders click on the Account name on the first page of Mail ~ landscape is the easiest..

     

    The mail will still be in your main mail account either on your computer or webmail if used.

  • Outpost Level 1 Level 1 (60 points)

    Thanks!

     

    I found the emails in the accounts list and on the gmail website -- all except the "all mail" folder show up on the iPad. Shouldn't the "all mail" folder show up as well?

     

    My fingers tend to drift and hit those "move" icons by accident. I wish there was a "confirm" pop up, or maybe we should have to select a "move" menu to activate it.

  • Ashka Level 4 Level 4 (3,765 points)

    When you have the accounts list open tap on the account then tap on the Google Mail folder which will then show All Mail, History, Spam and Starred folders. Mine are already open but maybe because I use gmail web mail at times.

    Many thanks for the points..

    Best.