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Help requested... Safari has stopped working

Safari opens but will time out before opening a web-page... the message I get is "Safari could not open the page 'http://www.ireland.com/' because the server stopped responding".

I get this message for all pages I try to open.

I've had to have Firefox dmg emailed to me and that browser is working perfectly, but I'm keen to sort out the Safari problem.

It's also worth noting that my Software Update is not working at the moment and I can't gain access to the iTunes music store... problems which I feel are linked to my Safari problem.

What have I done to date?

(...mostly from Badlydrawnboy's Unofficial Guide....posted 29 Nov 2005, 14.25...)

1. Reinstalled Safari

2. Reinstalled OS X 10.4.3

3. Repaired permissions

4. Resolved font duplicates

5. Repaired disk (Utilities)

6. downloaded and installed Macaroni to look after my
system maintainance

7. Cleared the Java cache

8. contacted my ISP... as long is I can get online their job is done

9. in Safari I've empty the cache, cleared History menu, autofill fields, cookies

10. checked that I don't have any 3rd party internet enhancing applications whatsoever

Is there a solution out there? Thanks.





iMac G5 Mac OS X (10.4.3) Safari 2.0.2(416.13)

iMac G5 Mac OS X (10.4.3) Safari 2.0.2(416.13)

iMac G5 Mac OS X (10.4.3) Safari 2.0.2(416.13)

Posted on Jan 7, 2006 5:38 PM

Reply
4 replies

Jan 7, 2006 10:12 PM in response to ebilko

Hmm seems like you done a pretty thorough job. Most people are probably at a loss to what to do next short of reinstalling the whole thing.

Have you taken a look at the log files? That's what I do sometimes. Sometimes it helps me figure out where the problem is coming from exactly. I got nothing specific, just a shot in the dark here.

Jan 8, 2006 1:28 AM in response to ebilko

Hi ebilko,

A few more things you could try:

- Check Network preferences to make sure you don't have any Proxies selected

- Verify the DNS addresses you have set in Network preferences to make sure they are the ones your ISP recommends

- Login to another account on your Mac to see how Safari behaves there. This will help us to know whether your problem is local to your account or system wide. If you don't have another account you can use System Preferences -> Accounts -> [+] to create a test one (and [-] to remove it if needed)

Let us know how you get on.

User uploaded file

Help requested... Safari has stopped working

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