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mac protector?

14150 Views 36 Replies Latest reply: May 18, 2011 2:17 PM by WZZZ RSS
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anthonyitaliano Level 1 Level 1 (20 points)
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May 7, 2011 6:17 AM

accidentally clicked a button and installed (but did not register) something called "Mac Protector". some sort of anti-virus software. was this put out by mac? should i not buy/register for it? is it a good thing? has it ever messed up someone's macbook/laptop?

MacBook, Mac OS X (10.6.7)
  • mwfanelli Level 1 Level 1 (65 points)
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    May 7, 2011 6:38 AM (in response to anthonyitaliano)

    You installed a vicious malware product. Never ever install something you know nothing about. Do a search for "MacProtector" and you'll find plenty of threads about it and how to get rid of it.

  • Linc Davis Level 10 Level 10 (107,650 points)
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    May 7, 2011 6:40 AM (in response to anthonyitaliano)

    It's malware. Boot in safe mode (shift key down at startup.) Delete the MacProtector application, or anything else you don't recognize. Open the Accounts preference pane and delete any login items you don't recognize. Reboot as usual. If using Safari, open Preferences > General and uncheck the box labeled "Open safe files after downloading." Please learn to search the discussions before posting, as this subject has come up several times.

  • WZZZ Level 6 Level 6 (11,875 points)
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    May 7, 2011 7:23 AM (in response to anthonyitaliano)

    Just means when you download something, it won't automatically open. You open it manually. That way it doesn't get to open and, perhaps, run without your approval. I would not trust your Mac to decide what is safe and what is not. Keep that box unchecked. Before you allow anything to run and install, be 150% sure it's OK. You can Google it and see what others may be saying.

     

    There are no Mac viruses. You don't especially need any AV software. The best protection against malware like this is to use your brains and be on the alert for scams.

     

    But read this.

     

    http://www.reedcorner.net/guides/macvirus/

  • WZZZ Level 6 Level 6 (11,875 points)
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    May 7, 2011 7:43 AM (in response to anthonyitaliano)
    Noticed my MacBook started up a little slower upon restarting after having trashed it.

    Did you see if there was a Login Item in System Preferences>Accounts? If it's there, you remove it by clicking the minus button.

  • Linc Davis Level 10 Level 10 (107,650 points)
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    May 7, 2011 7:48 AM (in response to anthonyitaliano)

    You must have visited a rogue website that caused an Installer package to be downloaded and opened automatically. Do you remember seeing an Installer screen? If so, did it prompt you to enter your password, and did you do so?

  • WZZZ Level 6 Level 6 (11,875 points)
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    May 7, 2011 8:04 AM (in response to anthonyitaliano)

    email? Did you open an attachment or click on an embedded link to a site?

  • chris277 Calculating status...
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    May 7, 2011 9:23 AM (in response to anthonyitaliano)

    I have the  same problem and i rebooted in safe mode and the app is not showing up. So then I left safe mode and it showed up again and i keep going back and forth in this and it never shows up in safe mode, any help?

     

    P.S. I noticed that through all the threads everybody's been having this problem today on May 7th

  • chris277 Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 7, 2011 9:50 AM (in response to anthonyitaliano)

    oops i feel stupid our finder was squished together we didnt see it sorry thanks for the advice! we got it

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