2 Replies Latest reply: May 8, 2011 6:29 PM by fiercedragon_2
mack7 Level 1 Level 1 (0 points)

My G5 died but when I took it into the genius bar, they told me that the hard drive was okay and the tech said that if I got a new Mac he would transfer the old HD to the new computer.  However when I went in and purchased the new MacBook Pro, the sales guy said that I would have to have an operating computer for them to do the transfer.

 

To my mind this is the opposite of the service I usually get from Apple.  Does anyone know what Apple policy is about this?  Should I ask to see the manager?  Suggestions?