9 Replies Latest reply: Feb 28, 2012 2:20 PM by Arch65
matthewfromlydbrook Level 1 (0 points)

need to know how to get phone out of recovery mode??

  • brad805 Level 5 (7,340 points)

    You can Restore like iTunes wants you to. Or you can do simple Hard Reset, which is holding at same time Home and Power buttons for about 15 seconds until your iPhone restarts. If this does not work you have much more to tell us?

  • gyaneshfromtokyo Level 1 (0 points)

    I did that.... after the apple sign comes ...it automatically goes to recovery mode.

  • skittelz.lu Level 1 (0 points)

    I'm having the same problem and I don't know how my phone got into this mess. It just said I cannot receive or make any calls and that it needs to be restored or something but that doesn't work because it just disconnects right in the middle of the restoring process.

  • sonyabonya Level 1 (0 points)

    mine too.  I upgraded itunes.  Now my iphone shows the itunes icon and usb cable -- nothing else

    when I connect to itunes, it tells me that the iphone is in recovery mode and must be restored.  I am afraid to restore because I don't want it to go back to factory settings.

  • Arch65 Level 1 (0 points)

    I had the same problem too. Tried upgrading my 6 month old iphone 4 to the latest OS and it went in recovery mode. I can't seem to get out of it,. Tried a lot of things but it is adamant. I don't mind restoring it to previous or evem factory settings except I have a few pictures I woiuld like to save before. I did sync up my phone before this but not sure if I am set up for backing up photos. Can anyone please help. Can't call apple tech support because they suck and will charge for phone support after 90 days. It is their software that caused this problem.


    Please HELP!

  • Godie.biel Level 1 (5 points)

    To get out of recovery mode, the best option in most cases is to use DFU.


    1. Connect to itunes (no matter what is showing on the diplay - apple logo, recovery mode, blank screen)

    1.a Probably itunes won't recognize the telephone, so just continue, if it does recognize, then just follow the onscreen instructions.

    2. Try to turn off the phone, either by holding the power button alone, or together with the home button, if it does turn off (blank scree) continue, if after a few tries, it keeps coming back on (as happened with me) then just continue as it is

    3. Press the power button for 3 seconds, now hold the home button (without letting go the power button), for 10 seconds (exactly), now release the power button while still holding the home button for more 10 seconds (or even less sometimes)

    4. you computer will recognize an iphone in DFU mode, and itunes will instruct you how to do the rest


    PS - you'll lose all data that you didn't backup !!

    Good luck

  • Arch65 Level 1 (0 points)

    I don't want to lose the photos, that is the whole point.

  • KiltedTim Level 8 (48,665 points)

    If the phone is in recovery mode, the photos are already gone.

  • Arch65 Level 1 (0 points)

    Well, I took my phone to an apple store near me. They tried to get it out of recovery mode but it went into another kind of loop. They had no choice but to restore it and luckily for me everything was backed up before the phone went into recovery mode. Thanks to the wonderful helpdesk folks in Redmond, WA I have a better phone than when I went there, with all my stuff  and photos intact and icloud.