hi everyone .. i made a question earlier as I experienced problems with my iPad after updating the software. A few minutes ago, I unlocked my iPad and noticed a thick black line going through the screen. I reset it three times. Is it defective? i made an appointment for tomorrow with the Apple store. Am I going to have to get a new one? D:
My iPad is only 5 months old .. ( had it sense Christmas of 10'
iPad
Due to the nature of the issue and the fact the iPad is relatively young I imagine they will give you a refurb one if they can see a hardware failure and providing the warranty is not voided.
have you tried plugging the ipad back into itunes and restoring the ios?
Note: Do not restore from a backup rather restore as a new ipad to get the complete restore.
Thank you! I checked to see if I still had a warranty, the warranty does not run out until christmas of this year.
In that case they will give you a new (possibly refurbished) iPad when you go to the Apple store. Would love to know what is causing the issue though so if you speak to the 'Genius' and he tells you please post the cause in here.
I will definetly post the cause here after I go tomorrow because I would love to know myself what caused this!.
Try a System Reset:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.
I did a system reset many times today , neither solved my problem..
I looked at the user guide as well..
Earlier you posted that you had dropped your iPad three times. I wonder if that may be the cause of this problem?
It was in a case. I dropped my iPad months ago. Why would it start acting up months after?.
My iPad was working perfectly fine ever since I bought it, until last night, and until I updated it this afternoon.
iPad has black thick line going through screen.
