1 Reply Latest reply: May 11, 2011 7:25 AM by planb77
paolamike Level 1 Level 1 (0 points)

My iPod nano seems to be stuck in the locked position - not "locked" because I created a password for it, but it simply displays the lock symbol in the upper left corner regardless of how many times I flip the switch back to what should be "unlocked."  Because of this, I have no control over it.  When I disconnect it from my PC, the screen turns black and I cannot operate it.  Battery is fully charged.  Have tried soft reset many times, restore several times - no luck.

 

Suggestions??????

 

Thanks in advance.


iPod nano, Windows Vista