iTunes does not download the update after telling me an update is available
I think I've asked this question twice and I have yet to get a solution that even acknowledges what I'm talking about or a solution that isn't a canned/pre-made response. And I'm really upset about this matter.
When you open iTunes, a little box comes up that says "an update is available" and you're given two buttons, either to Download the update or to NOT download the update. For the last 2 years, on 2 different computers, I have clicked the download update button and gotten no response from the iTunes program. And I keep asking why it keeps happening. And I will be quite honest, I DO NOT WANT to go to Apple.com to download the update. Because I shouldn't have to. But it seems nobody knows what I'm talking about or has never heard of this issue. Or the only solution any problem is to uninstall the entire program and manually download the program from the site. I shouldn't have to do this. I want this issue fixed. Or at least for someone to say we're working on this exact issue or that we know what you're talking about.
Acer, Windows Vista, laptop