4 Replies Latest reply: Jun 27, 2011 8:31 AM by Demo
Jayden's_Mamma Level 1 (0 points)

I have only had the original iPad for a few months and have had no problems. however, today it just went black.  What should I do?  If restoring the iPad is the answer, will I loose apps that I purchased on the iPad if it has not been connected to the computer since I bought them?

iPad, iOS 4
  • Jayden's_Mamma Level 1 (0 points)

    I have gotten it to turn on by reading some other post that some others have posted.  Are you people still having problems with this issue and if so, what did you do to resolve the problem completely?

  • Demo Level 10 (88,896 points)

    Hold down on the sleep button and the home button at the same time for about 10 seconds until the Apple logo appears on the screen, let go of the buttons and the iPad should restart. Ignore the red slider if it appears.

  • LyRonda Level 1 (0 points)

    Thank-you for your help with this matter. Is this a major issue with the original iPads? Does this happen a lot and should I have it checked out? My iPad just started doing this.

  • Demo Level 10 (88,896 points)

    I would not consider it a major issue but it does happen. If it continues to occur again and again, that could be a different story.


    A couple of tips ....


    Make sure you keep the battery charged. You don't have to charge it every day, but if it gets low recharge it.


    You could also try closing apps once in a while. That can't hurt either. This is how to do it.


    Double tap the home button and your recent apps will appear at the bottom. Hold down on any app icon until it begins to wiggle. Then tap the minus sign to quit the app. Close all of the open apps the same way. Then tap the screen. Now restart the iPad.


    Hold down on the sleep button until the red slider appears and slide to shut off. Hold down on the sleep button until the Apple logos appears then let go of the button and the iPad will restart. See if that helps.