yanique

Q: is it safe to download the mackeeper?

i think my mac book pro has a bug, and i had a popup called mackeeper that says it can clean up my mac, is it safe to download the mac keeper?

MacBook Pro

Posted on May 14, 2011 1:45 PM

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Q: is it safe to download the mackeeper?

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  • by cillonecaha,

    cillonecaha cillonecaha Jan 8, 2013 9:52 PM in response to babowa
    Level 1 (0 points)
    Jan 8, 2013 9:52 PM in response to babowa

    I've told my story before, but just to warn that MacKeeper may destroy some important programs. In my case, MacKeeper destroyed my Microsoft Office, I couldn't access my files at all.

    They did pay me back the money, but not money to buy Office , which was so much more expensive.

    And it caused me HUGE inconvenience and trouble.

    Mary

  • by softwater,

    softwater softwater Jan 9, 2013 5:27 AM in response to cillonecaha
    Level 5 (5,392 points)
    Mac OS X
    Jan 9, 2013 5:27 AM in response to cillonecaha

    cillonecaha wrote:

     

    In my case, MacKeeper destroyed my Microsoft Office, I couldn't access my files at all.

     

     

    Yes, I've heard this before. I think this is because MK's 'FastClean' function identifies foreign language packs as 'unnecessary' and removes them.

     

    As I recall (I may be wrong, so experts feel free to put me right if you know otherwise), Office crashes without the foreign language packs, which are coded into the binaries.

  • by R3TR0,

    R3TR0 R3TR0 Feb 16, 2013 1:17 AM in response to cillonecaha
    Level 1 (10 points)
    Feb 16, 2013 1:17 AM in response to cillonecaha

    uhh

    BTW mackeeper is totally useless program ever, it's just a doubled some system features. it's just a hysteric spam. Surprising that Apple is still not banned them.

    just my opinion

  • by TheMacMonster,

    TheMacMonster TheMacMonster Jul 4, 2013 11:48 PM in response to yanique
    Level 1 (0 points)
    Jul 4, 2013 11:48 PM in response to yanique

    Don't do MacKeeper man. It is nothing but bad news. The program has created a false necessity by aggressively promoting MacKeeper like it is actually the lifeline that can keep your Mac alive, when the truth if far from that. The fact that they market the program as MacKeeper 911 should tell you how cheesy teir marketing gimmick is.

     

    Don't do it. If you have it, even if you have paid for it, just uninstall and you will probably be better off! If you want to cleanup your iPhoto folder and free up a lot of hard disk space, I would recommend Clean My Mac 2 over MacKeeper, any day!

     

    Thanks

    The Mac Monster

  • by anth2013,

    anth2013 anth2013 Jul 5, 2013 3:10 AM in response to yanique
    Level 2 (270 points)
    Jul 5, 2013 3:10 AM in response to yanique

    WARNING...... DONT DOWNLOAD MAC KEEPER ITS NOT GOOD(VERY DAMAGING) AND HARD TO GET RID OFF ON MAC,IF YOU WANT TO KNOW JUST SEE REVIEWS ON THIS AND U LEARN FROM PAST USERS SAY ITS BAD AND CANT GET THIS OFF SO BECAREFUL ANY ADVERTISMENTS SHOWING SAYING CLEAN MAC BLA BLA BLA,BUILT IN DEFENCE ON MAC IS GOOD ENOUGH PARTICULAR MOUNTAIN LION BECAUSE ITS NEW CALL GATEKEEPER FURTHER PROOF MORE DEFENCES TO WARD OFF ANY VIRUSES.

  • by Phineas_0510,

    Phineas_0510 Phineas_0510 Jul 15, 2013 2:47 AM in response to Sana_Paul
    Level 1 (0 points)
    Jul 15, 2013 2:47 AM in response to Sana_Paul

    It is not you scammer.

  • by Csound1,

    Csound1 Csound1 Jul 15, 2013 4:43 AM in response to Phineas_0510
    Level 9 (51,281 points)
    Desktops
    Jul 15, 2013 4:43 AM in response to Phineas_0510

    You are entitled to your opinion, happily others are not as gullible.

  • by SDW2001,

    SDW2001 SDW2001 Aug 12, 2013 1:12 PM in response to yanique
    Level 1 (9 points)
    Aug 12, 2013 1:12 PM in response to yanique

    Short answer:  I don't recommend it, but it's not "a scam" or malware, per se.  If you use it, you may have some real performance issues. 

     

    Me:  I was an actual MacKeeper user (paid version) for about two years.  What follows is my experience and conclusions.  I am not a paid reviewer, nor tech professional.  I am an educator with about 15 years of experience using Macs.  I am what most people would call a "prosumer," in that I know a good deal about my systerm, but am not a techie, anti-utility software zealot, etc.  I have no affiliation with Zeobit (manufacturer of MacKeeper) nor any of its competitors. 

     

    I bought MacKeeper in 2011, and then upgraded last year.  I used it to remove junk files and duplicates, and experimented with the anti-virus software.  I didn't use most of the other features. 

     

    The problem:  I am running a 2009 15" Macbook Pro 2.8GHZ Core 2 Duo, 4GB RAM, 512GB HDD.  Over the past year, it has been having major performance issues.  Slowdowns, hangups, applications quitting and more were all becoming the norm.  I deleted duplicate files and ran MacKeeper a few times a month.  I also ran permissions repairs regularly (disk utility).  I looked for the cause of the slowdowns everywhere, from too many user accounts being open, to resource hogs.  I decided that MacKeeper's Anti-Virus software was just taking up too much RAM and CPU, so I disabled it.  I continued experiencing slowdowns and started monitoring my available RAM with a freeware app called Memory Clean.  It often reported that I had less than 500MB available, even with very light usage, application wise.  After "cleaning" memory, I could get my available RAM to about 1.5GB, max.  I struggled with these issues for a year or more, and was about ready to concede defeat and buy a new machine.  I figured my MBP was over four years old, and perhaps running Mountain Lion and normal wear/tear were just too much.

     

    This morning, I noticed that the biggest resource hog on my system was a process called "MacKeeper Helper." The process relaunches even when it is forced to quit.  It was consuming over 100MB of RAM and up to 99 percent of my CPU at times!  I also noticed a process called "anti-virus" that also could not be quit, and was consuming over 100MB of RAM itself.  I started researching how to kill these processes, and was introduced the the Great Online MacKeeper Controversy.  Here is what I learned:

     

    • Some in the Mac community have pure hatred for this product (and some hate all like it).
    • There were numerous user reports of it slowing down systems
    • Zeobit seemed to be guilty of questionable ethics, particularly in its advertising.
    • There was no way to stop MacKeeper Helper and Anti-Virus processes from running with deleting the entire application. 
    • I wasn't the only one annoyed by MacKeeper's system pop-ups, trying to sell me something I already bought.
    • The software got good professional reviews, even from well-respected publications (e.g. MacWorld)
    • It is often confused with Mac Defender, which WAS malware.  They two are not associated. 

     

     

    The Decision:  After researching ways of fully uninstalling MacKeeper (and considering whether or not I should), I decided to try the uninstall instructions from the manufacturer.  It said that it would remove ALL traces of the application.  I also didn't want to get into too much Terminal work and manually deleting things, as some users suggested doing.  I followed the process (close app, drag to trash, enter password, click "uninstall").  I then ran a permissions repair and restarted. 

     

    The Results:  I have been MacKeeper-free for about an hour as I write this. Put simply, my problems appear to be completely solved. MacKeeper Helper and Anti-Virus are gone.  Available RAM is now up to 2.75GB.  I have experienced no slowdowns or app crashes.  Even bootup appeared to be considerably faster.  Launching iPhoto with thousands of images now takes a few seconds instead of minutes.  Everything feels faster.  It's like I have my Mac back!  I was ready to admit defeat and dish out another $2500+ that I didn't have.  I now think that won't be necessary! 

     

    What Should Yo Do? You'll find a lot of controversy out there between professional reviews, ethically dubious paid reviews, Zeobit's own defense through public statements, and Mac users themselves.  Some users like it, and swear up and down they are real people.  Others are extremely angry and hate the product with the passion of 1,000 burning suns.   All I can do is tell you my experience and make the following statement: 

     

    The bottom line is that I would not install MacKeeper/buy MacKeeper on my Mac.  After investigating my own system's problems (which made iit nearly unusable) and concluding that MacKeeper might be the issue, I uninstalled it. Magically, all my issues went away.  So...I report, you decide.  Best of luck. 

     

    Message was edited by: SDW2001

  • by SethECohen,

    SethECohen SethECohen Sep 15, 2013 8:03 AM in response to yanique
    Level 1 (0 points)
    Sep 15, 2013 8:03 AM in response to yanique

    One more vote

     

    MacKeeper BAD - DON'T DO IT!

     

    Installed when in Afghanistan serving in USN - didn't need THAT!

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Sep 15, 2013 8:30 AM in response to Phineas_0510
    Level 6 (14,806 points)
    Sep 15, 2013 8:30 AM in response to Phineas_0510

    Is someone considering installing that venom filled cobra Mackeeper?

     

    Just dont do it.

  • by John Galt,

    John Galt John Galt Sep 15, 2013 9:13 AM in response to PlotinusVeritas
    Level 9 (50,258 points)
    Mac OS X
    Sep 15, 2013 9:13 AM in response to PlotinusVeritas

    PlotinusVeritas wrote:

     

    Is someone considering installing that venom filled cobra Mackeeper?

     

    One of those two things is a hateful and detested creature, capable of inflicting costly and serious damage on the innocent. It is a hazard to humanity that should be destroyed on sight. It has no redeeming value whatsoever, and the world would be a better place if it had never been created in the first place.

     

    The other one is a venom filled cobra.

  • by terrygav,

    terrygav terrygav Sep 20, 2013 5:48 AM in response to cillonecaha
    Level 1 (0 points)
    Sep 20, 2013 5:48 AM in response to cillonecaha

    Thank god I read the thread on all these posts.  I just purchased MacKeeper, because my MBP was really starting to get sluggish.  I removed a few downloaded movies, as I know that is usually a problem for memory etc.

    I intially used it to clean up duplicates of files, music and pix that I had.  Well when it came time to remove the so called "duplicate files" i recieved a warning from MacKeeper, asking if I was SURE, I wanted to remove all these files.  Because it didn't necessarily mean I didn't need them.  Huh?  I was to unsure to hit the button.  Then I found this thread from all my Apple Peeps.
    I called them immediately and had them refund my money and had an ITsupport person walk me through removing the software.....completely.  As I also learned on this thread that it's hard to remove it completely even after a uninstall.

    The only problem now is, I am emptying my trash and it has 24,000 + to empty.  That scares me quite frankly.

  • by squirt1690,

    squirt1690 squirt1690 Nov 6, 2013 8:38 PM in response to yanique
    Level 1 (0 points)
    Nov 6, 2013 8:38 PM in response to yanique

    Don't use mackeeper I got my mac and it was a day old I downloaded it and said I have 13 thing on it that need to be fixed there just tryin to get money out of u and popups get really bad . Download Firefox u get a free anti virus with it and u can get popup blockers aswell with it

  • by Sam Ibrahim,

    Sam Ibrahim Sam Ibrahim Nov 6, 2013 8:58 PM in response to squirt1690
    Level 1 (18 points)
    Safari
    Nov 6, 2013 8:58 PM in response to squirt1690

    Do not buy the Mackeeper it is a rip off ,It doesn't do anything but slows yoir system .

    I got an offer the other day of $19.99 I won't get it for free it is a rip off.

  • by jimmywong1111,

    jimmywong1111 jimmywong1111 Nov 6, 2013 9:51 PM in response to yanique
    Level 1 (49 points)
    Desktops
    Nov 6, 2013 9:51 PM in response to yanique

    there is NO NO NO NO NO need to download MacKeeper. I downloaded Clean My Mac and ruined my Mac OS. Although your operating system is full of craps you can do a system reinstall. System reinstall does not even hover on your files, just dont download system enhancers.

     

    Jimmy

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