I received Rosetta Stone over this Christmas as a gift - tried installing it on MBP still running Snow Leopard - it goes thru the install, says the application install is successful but does not install any icon on the dock etc. When the .app file is double clicked in the applications folder, I get the same Fatal Application Error message #1142.
Rosetta support has been going back and forth with very broken English given me emails that tell me to go to the following URL:
http://www.rosettastone.com/v4upgrade
which then sends you back to the the main rosetta.com webpage. Aside from broken english platitudes, they (rosetta "support") are NO help.
Tried this morning installing the thing on Bootcamp partition on same MBP and the install seemed to work, so judging by the sucess rate so far, I would say this stuff is really buggy trying to install it on a MAC laptop. Lousy job on the install guys! So far hours spent on the install, none on language.
I am about ready to try and get a refund rather than fiddling more.
I would appreciate any suggestions anyone has please - Apple - HELP!!!
http://support.rosettastone.com/link/portal/14006/14042/Article/5535/How-do-I-re turn-Rosetta-Stone-for-a-refund
For anyone hunting for the refund screen - it's pretty well buried . . . .