David Kravetz
Level 1 (25 points)

Q: "bootcamp x64 is unsupported on this computer model" - Any new information??

Hi everyone,

 

I'm trying to install Boot Camp after a successful installation of Windows 7 on my iMac Intel, and I'm getting the above message.  I've scoured the forums and troubleshooting/repairing the "BootCamp64.msi" file is not working.  When I troubleshoot the file, it states that troubleshooting is not necessary.  When I try to repair the file, it states that I can only repair items that have been installed. 

 

Has Apple addressed this problem, or are there other solutions to try?

 

Just to confirm, do I need to install BootCamp 3.0 before I can upgrade to 3.1 or 3.2? 

 

I would have thought that Apple would address this common problem by now. 

 

Any help would be appreciated!!

 

Thanks,

David

iMac, Mac OS X (10.6.7), 24" Intel iMac

Posted on May 16, 2011 11:14 AM

by The hatter,Solvedanswer
The hatter The hatter
Level 9 (60,935 points)
A:

Or newer, it really doesn't matter unless your Mac is NEWER than and doesnt' have drivers on a retail 10.6.3 DVD is all.

 

Is Boot Camp listed in Programs control panel?

 

What I suggested is to get Boot Camp 3.0 to install - what is on the DVD.

 

One step I didn't mention - copy everything off the DVD to a folder in Windows.

Can't save changes to a DVD which it needs to do.

 

you can also change Properties of Bootcamp64.msi to what you need.

Posted on May 17, 2011 6:36 AM

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David Kravetz

Q: "bootcamp x64 is unsupported on this computer model" - Any new information??

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  • by ninjabeans,Helpful

    ninjabeans ninjabeans Mar 6, 2013 10:42 AM in response to David Kravetz
    Level 1 (5 points)
    Mar 6, 2013 10:42 AM in response to David Kravetz

    Yay for old threads

     

    I have an old unibody 2008 macbook that I was trying this on and couldn't get any of the solutions to work for. Here is what I had to do which finally worked. None of the simple stuff was so I took a stab at it.I used a lot of the info on this page to finally come up with a solution but hopefully not everyone has the same issues that I did.

     

    1. In Mac, Burn the files to disc via bootcamp
    2. In windows move that file to the desktop in a folder
    3. Then launch command prompt as administrator
    4. do cd.. until youre at c: (cd.. cd.. cd.. cd.. cd.., etc)
    5. cd users
    6. cd yourusername
    7. cd desktop
    8. cd bootcamp_foldername
    9. cd boot camp
    10. cd drivers
    11. cd apple
    12. bootcamp64.msi

     

    When I did this, it actually started the 64bit installer and worked. I saw graphics install, broadcom, etc. No issues so far.

  • by jalmanzar,

    jalmanzar jalmanzar Mar 19, 2013 9:15 PM in response to ninjabeans
    Level 1 (0 points)
    Mar 19, 2013 9:15 PM in response to ninjabeans

    this worked for me...thanks!

  • by disc1ple0fg0d,

    disc1ple0fg0d disc1ple0fg0d Aug 4, 2013 11:30 AM in response to Great Life
    Level 1 (0 points)
    Aug 4, 2013 11:30 AM in response to Great Life

    This solved my problem too!

     

    Thank you so much!

  • by CraigMac111,

    CraigMac111 CraigMac111 Aug 11, 2013 4:44 PM in response to Great Life
    Level 1 (4 points)
    Windows Software
    Aug 11, 2013 4:44 PM in response to Great Life

    @ Great Life

     

    Worked great!! Felt like a noob trying to figure out the proper path. 

     

    Message was edited by: CraigMac111

  • by Christoph112,

    Christoph112 Christoph112 Nov 6, 2013 4:02 AM in response to David Kravetz
    Level 1 (0 points)
    Nov 6, 2013 4:02 AM in response to David Kravetz

    I downloaded Boot Camp Support Software 5.0.5033 for 64Bit (Win 7) and copied it manually to usb drive as explained here http://support.apple.com/kb/dl1638

     

    Only difference for me was "bootcamp64.msi" was not there, instead I tried "BootCamp.msi". It's installing so far and seems to work, maybe they just renamed the installer.

  • by richardalan1975HUH,

    richardalan1975HUH richardalan1975HUH Nov 7, 2013 2:50 PM in response to Christoph112
    Level 1 (0 points)
    Nov 7, 2013 2:50 PM in response to Christoph112

    I am getting the "Boot Camp x64 unsuporrted"... message. As the person above stated there was no bootcamp64.msi.  I executed the bootcamp.msi file as described from an elvated dos prompt. Everything appears to install even some screen flicker however after the reboot its clear its missing drivers. I have no wifi and in checking the device manager serveral devices are missing drivers.

  • by Christoph112,

    Christoph112 Christoph112 Nov 7, 2013 10:55 PM in response to David Kravetz
    Level 1 (0 points)
    Nov 7, 2013 10:55 PM in response to David Kravetz

    I have to correct my previous post: It did not work fine.

     

    After having installed the Win64 Drivers manually Windows apparanty rebooted (i did not watch it) and left me an error messagte stating windows could not reboot properly. There was an option to fix or repair. After doing so Windows did boot and seemed to be fine, however I realized that the Internet Explorer alwas crashed due to some dll error. I am not sure how this is related to the Boot Camp Support Software. But that's the point I gave up and bought Parallels 9.

  • by mgoitein,

    mgoitein mgoitein Nov 9, 2013 8:06 PM in response to Great Life
    Level 1 (0 points)
    Nov 9, 2013 8:06 PM in response to Great Life

    Great Life'srecomendation of running CMD with Administrator Privileges was what worked for me...

  • by callmepuck,

    callmepuck callmepuck Nov 28, 2013 12:59 AM in response to ninjabeans
    Level 1 (0 points)
    Nov 28, 2013 12:59 AM in response to ninjabeans

    Works for me too.

     

    Thanks

     

    Robin

  • by triffer,

    triffer triffer Jan 6, 2014 6:57 PM in response to callmepuck
    Level 1 (0 points)
    Jan 6, 2014 6:57 PM in response to callmepuck

    Sorry, but at the risk of sounding like a total idiot (and I've been Mac-only for 10 years now), I just can't get the bootcamp exe file to run.

    I've installed Windows 8 onto my MacBook Pro, downloaded the Windows Support software, and had to install manually all the drivers that I could, since running the bootcamp exe file gives me the "bootcamp x64 is unsupported..." response.

    Trying to run it as an administrator gets me nowhere.

    And my Windows still won't detect my home wireless network, which is working for all other devices, including my MBP when it runs in OS 10.9.1.

    Any suggestions?

    And take pity on me- I'll need (fairly) explicit directions.

    Thank you!

  • by ninjabeans,

    ninjabeans ninjabeans Jan 7, 2014 8:02 AM in response to triffer
    Level 1 (5 points)
    Jan 7, 2014 8:02 AM in response to triffer

    Triffer did you try the steps I have listed?

     

    1. In Mac, Burn the files to disc via bootcamp 
    2. In windows move that file to the desktop in a folder 
    3. Then launch command prompt as administrator 
    4. do cd.. until youre at c: (cd.. cd.. cd.. cd.. cd.., etc) 
    5. cd users 
    6. cd yourusername 
    7. cd desktop 
    8. cd bootcamp_foldername 
    9. cd boot camp 
    10. cd drivers 
    11. cd apple 
    12. bootcamp64.msi

  • by triffer,

    triffer triffer Jan 7, 2014 8:16 PM in response to ninjabeans
    Level 1 (0 points)
    Jan 7, 2014 8:16 PM in response to ninjabeans

    Hi - Thanks for this.

     

    Well, since I haven't tried basic programming since 1985, I had to find a few youtube videos explaining Command Prompt until I discovered using the "dir" command so I could see what my next cd "..." would be.

     

    So, eventually, I got to cd bootcamp.msi  (NOTE the change of file name to bootcamp.msi, not bootcamp64.msi - another small complication).

     

    Then the Bootcamp installer worked, so that's good.

     

    Now I'm on to my next (or really, back to my original) problem - Windows 8/Bootcamp can't detect my wifi network, even after re-installing a new Broadcomm driver. Wifi's fine in OS X, but rebooting doesn't help - see this thread - https://discussions.apple.com/thread/5187393?start=15&tstart=0

     

    Any more suggestions?

     

    Thank you!

  • by shinkyo81,

    shinkyo81 shinkyo81 Feb 6, 2014 11:53 AM in response to David Kravetz
    Level 1 (12 points)
    iCloud
    Feb 6, 2014 11:53 AM in response to David Kravetz

    It worked for me! Thanks! :)

  • by ManzoorPK,

    ManzoorPK ManzoorPK Feb 7, 2014 8:07 PM in response to shinkyo81
    Level 1 (0 points)
    Feb 7, 2014 8:07 PM in response to shinkyo81

    Hello There

     

    I have installed windows 8 pro on my macbook pro 2011 late, and after that i installed boot camp 5.0.533 everything working fine only the sound has a red cross sign on task bar and it says code 10 error.

     

    i have only windows 8 running no Mac installed.

     

    any suggestions?

     

    Manzoor

  • by ManzoorPK,

    ManzoorPK ManzoorPK Feb 7, 2014 8:08 PM in response to David Kravetz
    Level 1 (0 points)
    Feb 7, 2014 8:08 PM in response to David Kravetz

    Hello There

     

    I  have installed windows 8 pro on my macbook pro 2011 late, and after  that i installed boot camp 5.0.533 everything working fine only the  sound has a red cross sign on task bar and it says code 10 error.

     

    i have only windows 8 running no Mac installed.

     

    any suggestions?

     

    Manzoor

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