David Kravetz

Q: "bootcamp x64 is unsupported on this computer model" - Any new information??

Hi everyone,

 

I'm trying to install Boot Camp after a successful installation of Windows 7 on my iMac Intel, and I'm getting the above message.  I've scoured the forums and troubleshooting/repairing the "BootCamp64.msi" file is not working.  When I troubleshoot the file, it states that troubleshooting is not necessary.  When I try to repair the file, it states that I can only repair items that have been installed. 

 

Has Apple addressed this problem, or are there other solutions to try?

 

Just to confirm, do I need to install BootCamp 3.0 before I can upgrade to 3.1 or 3.2? 

 

I would have thought that Apple would address this common problem by now. 

 

Any help would be appreciated!!

 

Thanks,

David

iMac, Mac OS X (10.6.7), 24" Intel iMac

Posted on May 16, 2011 11:14 AM

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Q: "bootcamp x64 is unsupported on this computer model" - Any new information??

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  • by LS32,

    LS32 LS32 Mar 25, 2014 7:15 PM in response to ninjabeans
    Level 1 (0 points)
    Mar 25, 2014 7:15 PM in response to ninjabeans

    Thanks - this appears to work perfectly! 

     

    The only additional issue I had is that the bootcamp installation hung for quite a while on "atigraphics".  (I have a 2009 24" iMac.) Eventually I had to cancel the installation.  Based on another thread, I moved the ati folder out of the drivers folder and reran the bootcamp64.msi and then it ran fine.

  • by Bob Aldridge,

    Bob Aldridge Bob Aldridge Mar 30, 2014 6:57 AM in response to ninjabeans
    Level 1 (35 points)
    Mar 30, 2014 6:57 AM in response to ninjabeans

    Worked for me, many thank!

  • by Eric Willhelm,

    Eric Willhelm Eric Willhelm Sep 22, 2014 12:39 PM in response to ninjabeans
    Level 1 (96 points)
    Sep 22, 2014 12:39 PM in response to ninjabeans

    Argh! As a PC newbie, can you or someone please give me more detailed instructions on doing this? I'm referring to this process...

     

    1. In Mac, Burn the files to disc via bootcamp
    2. In windows move that file to the desktop in a folder
    3. Then launch command prompt as administrator
    4. do cd.. until youre at c: (cd.. cd.. cd.. cd.. cd.., etc)
    5. cd users
    6. cd yourusername
    7. cd desktop
    8. cd bootcamp_foldername
    9. cd boot camp
    10. cd drivers
    11. cd apple
    12. bootcamp64.msi

     

    I've gotten as far as opening a command line as an admin, and I only assume I'm doing the right thing by doing CD.. over and over. It says I'm on C, and I did Users and that went fine, But from there, my username just gets me a msg saying "'eric' is not recognized as an internal or external command, operable program or batch file".

     

    And so here I sit.

  • by Loner T,

    Loner T Loner T Sep 22, 2014 2:07 PM in response to Eric Willhelm
    Level 7 (24,825 points)
    Safari
    Sep 22, 2014 2:07 PM in response to Eric Willhelm

    If your Username has spaces you need to enclose in double quotes, for example if your username is "Erci Root", then .

     

    cd "Eric Root"

     

    You can also type cd Er and press tab, which should expand and quote your username as necessary.

  • by Eric Willhelm,

    Eric Willhelm Eric Willhelm Sep 22, 2014 3:36 PM in response to Loner T
    Level 1 (96 points)
    Sep 22, 2014 3:36 PM in response to Loner T

    Thanks for this tip! It actually got me past that one, but only that one! now that I'm on 'desktop', I'm met with the same message as previously. What's the trick this time?

     

    WAIT! Never mind. I think I got it. Stand by...

  • by Eric Willhelm,

    Eric Willhelm Eric Willhelm Sep 22, 2014 4:15 PM in response to Loner T
    Level 1 (96 points)
    Sep 22, 2014 4:15 PM in response to Loner T

    Okay, so I got all the way to the BootCamp64 file, but it told me, as other methods did, "The installation requires elevated priveleges. Launch the installer through setup.exe." Anyone know what I can try now?

     

    CANCEL THAT AGAIN! I wasn't in Admin mode when I thought I was. All good...for now. Thanks again.

  • by Hare Murare,

    Hare Murare Hare Murare Dec 28, 2014 10:57 PM in response to ninjabeans
    Level 1 (10 points)
    Dec 28, 2014 10:57 PM in response to ninjabeans

    hey it will be useful to let people know they can launch command prompt as an administrator by going to the windows icon in the lower left, clicking on it, then typing in the search box 'command prompt' and then RIGHT clicking on it, then choosing 'Run As Administrator'. Otherwise they will not have sufficient privileges to run the msi application. Cheers and thanks for your other points though

  • by Michael Paisner,

    Michael Paisner Michael Paisner Jan 16, 2015 2:09 PM in response to Great Life
    Level 1 (10 points)
    Jan 16, 2015 2:09 PM in response to Great Life

    Mac Pro 1,1 (2008), trying to install Win 7 64b with Radeon 5770:

     

    Been at this for a couple of hours before I found your solution. This is the ONLY thing that got it going.

     

    Another hang-up: During initial install of Windows 7 64b, it paused for about 10 minutes then told me it couldn't find the drivers. It didn't say for what but I finally guessed it was the Radeon 5770 causing trouble. I downloaded the drivers and put them on a USB stick and restarted the install. It continued on in seconds instead of giving me the long pause. The funny part was, I downloaded the wrong drivers! I couldn't install them when I finally got to the desktop. I had to go find the right ones, but it allowed Windows to finish the install with the generic VGA driver and that got me going.

     

    LASTLY FOLKS: I'm an old DOS guru. You don't need to:

    1. do cd.. until you're at c: (cd.. cd.. cd.. cd.. cd.., etc)

     

    The command to do that is:   cd \  <return> 

     

    Unix (terminal), uses a forward slash. DOS uses a backslash.  Some commands are common to the two with the only difference the direction of the slash.

  • by yonathan_benaya,

    yonathan_benaya yonathan_benaya Jun 24, 2015 6:09 AM in response to ninjabeans
    Level 1 (0 points)
    Jun 24, 2015 6:09 AM in response to ninjabeans

    thanks a lot friend! it makes me happy

  • by JoonaFinland,

    JoonaFinland JoonaFinland Oct 5, 2015 6:38 AM in response to triffer
    Level 1 (0 points)
    Oct 5, 2015 6:38 AM in response to triffer

    I know this might have been a long time ago.
    If you still have issues.
    Open to the location of the BootCamp.msi file. and from the top left click File -> Command Prompt -> Run as Administrator
    Then type ".\BootCamp.msi"

  • by hellooothisiscarson,

    hellooothisiscarson hellooothisiscarson Oct 27, 2015 1:28 PM in response to ninjabeans
    Level 1 (0 points)
    Oct 27, 2015 1:28 PM in response to ninjabeans

    Thanks so much.  I could never get my touchpad tap, two finger right click, or right click to work on my 13" Late 2009 Macbook.  They all work now thanks to this!

  • by TNSeaBee,

    TNSeaBee TNSeaBee Mar 5, 2016 10:14 AM in response to ninjabeans
    Level 1 (0 points)
    Mar 5, 2016 10:14 AM in response to ninjabeans

    Worked like a charm thank you!!!!!

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