5 Replies Latest reply: Jul 4, 2011 12:41 AM by Sigma1337
suharit Level 1 (0 points)

i can't update my ipod touch ios from 4.1 to 4.3.3 i don't know why i already try every method i can like turn to DFU mode and then restore or rn the itune as administrator but it still can't it always show the 3194 error i have no idea now what to do with it. So anyone who got the same problem help me please. Thank a lot. Hope some one will help me how to get throught this soon. I use Windows7 as a computer OS and the newest version of itune though.

iPod touch, iOS 4.1, wanna update to 4.3.3 but i can't.
  • Mac Medic (be@MacOSG.com) Level 6 (17,290 points)

    Error 3000-3999: (3002, 3004, 3013, 3014, 3164, 3194, and so on) Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an entry in your hosts file redirecting requests to gs.apple.com, or due to your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. 






    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
  • anddaybreaks Level 1 (0 points)

    I have the same problem too. I'm using a Macbook though and I don't have any firewalls or security set up right now ( I read that might be a problem) but it still won't update. I don't understand why? I've created a new user account and tried on that (with a clean download of 4.3.3.) still did not work.


    I've tried on a PC and it did not work. This is driving me crazy because I have no idea why I can't even just RESTORE (aka erase as in new state) my ipod touch. I have never had problems before. Is it because I never updated to 4.2?

  • anddaybreaks Level 1 (0 points)

    nevermind, i solved this. i had to remove the gs.apple.com from the host file. after that i was able to restore and update to 4.3.3.

  • michelinab Level 1 (0 points)

    I am also having the same problem. How do I go about fixing this?

  • Sigma1337 Level 1 (130 points)

    Step 1 – Open the Terminal.app

    Either by start typing Terminal on the Spotlight, or by going into Applications -> Utilities -> Terminal.

    Step 2 – Open the hosts file

    Open the hosts by typing on the Terminal that you have just opened:



    1$ sudo nano /private/etc/hosts


    Type your user password when prompted.

    Step 3 – Edit the hosts file

    By deleting

    # gs.apple.com

    # gs.apple.com


    from your hosts file, save close and then reboot.


    Or in Windows:

    Navigate to C:\Windows\System32\drivers\etc, open hosts file in notepad and remove

    # gs.apple.com

    # gs.apple.com

    Save it and then reboot.