5 Replies Latest reply: May 17, 2011 7:34 AM by andershulthen
andershulthen Level 1 Level 1 (0 points)

My iPod Touch (from 2009) has ceased to function.Mine
video files and music vanished when I made a
iPod update software, it stopped working
completely.Can not do factory reset because itunes
says that iPod is in recovery mode.
I must, accordingly to itunes  first restore the iPod before
I can use it with itunes.
I received error code No 6.The  only thing iPod screen displays is 
a picture of the itunes symbol and a cable connector
connecting via usb.
How do I restore my iPod Touch?
I have Windows Vista and the latest version of iTunes.


iPod touch, Windows Vista