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  • Csound1 Level 8 Level 8 (42,270 points)

    I gave you the link to provide Apple with feedback, use that, there is no charge.

  • Csound1 Level 8 Level 8 (42,270 points)

    Everic wrote:

     

    IMAP Server is port 993

    SSL

    authentification: password

    idle unchecked

    So you are sending and receiving via a timed schedule rather than using Push (idle) does the provider not provide it.

     

    In Mail, are sent messages set to save on server?

     

    The SMTP port is 465 FYI, I believe that you took the common ports option in Mail so that should be correct.

  • Everic Level 1 Level 1 (0 points)

    Sent messages are saved to server.

     

    I could use idle, did it earlyer, than switched, but the problem remained. Since mails do not apear in the send folder I use mail.app very view enyway.

  • Zoomduster Level 1 Level 1 (0 points)

    Csound1 - Appreciate everyone is trying to solve and give advice about what could be the problem, however thinking this is a mail provider problem is a little ludicrous. It would be advisable to read all the conversations about this issue before you focus in on any particualr issue. As it stands now Apple has openly admitted it is a bug and like everyone else on this thread it has only started to occur recently with the latest round of releases.

     

    It may also have been advisable to sum up the varied locations that this issue is affecting. It seems to be world wide which pretty much rules out the fact that its a mail provider unless the issue is gloably spread through somehow. This would be highly unusal.

     

    So lets be clear here ITS A BUG so please Apple move to solve what is essentially a very annoying issue that can have deep rammifications for some people who rely legally on their email threads.

  • Csound1 Level 8 Level 8 (42,270 points)

    OK

     

    But we'll disagree about the bug aspect.

     

    Good luck.

  • __kckc__ Level 1 Level 1 (0 points)

    I had the same issue.  However, when I quit Mail and restart it, those missing Sent messages now appear.

  • maclouco Level 1 Level 1 (0 points)

    I'm having the same problem: some very important sent emails are not appearing in the "Sent" folder, and do not appear on the provider's webmail.  Trust is paramount.  If I cannot trust the email client (Apple Mail) provided with a new and expensive top-of-the-line iMac then it seems like I should seriously consider going back to using Windows PCs.

     

  • Csound1 Level 8 Level 8 (42,270 points)

    If they are not on the website then the issue is not with the mail client.

     

    Who is the email provider?

  • maclouco Level 1 Level 1 (0 points)

    I tried providing feedback to Apple, however there in no option to provide feedback on the OS X app Mail.

     

  • maclouco Level 1 Level 1 (0 points)

    The email provider is Yahoo

     

  • Csound1 Level 8 Level 8 (42,270 points)

    If you send email from the website does it appear in the website sent folder, and does it appear in Mails sent folder?

  • RufusT Level 1 Level 1 (0 points)

    Many people and I have been posting to this forum for years about this problem.  I opened and followed a support case until my warranty expired.  Apple is not even trying to fix this frustrating problem that would take any competent engineer a few hours to diagnose and fix.  Several diagnostics and fixes have been posted by users.  When Mail fails to make a connection to the server (in my case to Yahoo/AT&T), Mail ignores the error and does not hold on to the sent message.  My workaround is to uncheck Preferences/Accounts/Mailbox Behaviors/Sent/"Store sent messages on the server", and to take the "extra" step to drag the sent messages to my iCloud account folders for access on all my devices, something I would have to do to categorize them anyway.  I don't see how Apple can read through this group and not act, so I humbly suggest that you all log support cases.  With regards.

  • maclouco Level 1 Level 1 (0 points)

    When I send an email from Yahoo's website it appears in:

    • the "Sent" folder on the website
    • the "Sent" folder under the YAHOO heading in the OS X Mail app

     

    It does not appear in the "Sent" folder under MAILBOXES header in the OS X Mail app

     

    Interesting to note however that in the OS X Maill app there are two "Sent" folders.  One corresponds to "Sent" on Yahoo's website, while the other corresponds to "Sent Messages" on Yahoo's website. In the OS X Mail app:

    • under the "MAILBOXES" header the "Sent" folder corresponds to the "Sent Messages" on Yahoo's website.
    • under the "YAHOO" header the "Sent" folder corresponds to the "Sent" folder on Yahoo's website.

     

    Seems like the OS X Mail app created the "Sent Messages" folder and that's where is tries to store sent messages, instead of using Yahoo's "Sent" folder.

     

    I store sent messages on the server, and never delete them.  That way I have access to all messages from all my Apple devices on the go.

     

  • Csound1 Level 8 Level 8 (42,270 points)

    maclouco wrote:

     

    When I send an email from Yahoo's website it appears in:

    • the "Sent" folder on the website
    • the "Sent" folder under the YAHOO heading in the OS X Mail app

     

    It does not appear in the "Sent" folder under MAILBOXES header in the OS X Mail app

    It won't do that unless you map the Yahoo Sent folder to the Mail Sent folder, did you do that?

     

    Find the folder that contains the actual folder that Yahoo is using and map that to Mails Sent folder.

  • maclouco Level 1 Level 1 (0 points)

    I never mapped the folders.  I don't know how that is done. Please advise how I can map the folder between Yahoo and Mail.