1999clockmaker

Q: Email phishing scams

I just received two "notices" from Apple confirming that two different orders were cancelled. I suspect they are scams to try and get personal information. Is Apple interested in viewing these emails in an effort to investigate these scams? Is there an email address at Apple to forward such emails to Apple to check for authenticity and/or reporting such illegal activity?

Posted on May 19, 2011 6:03 AM

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Q: Email phishing scams

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  • Helpful answers

  • by Dah•veed,

    Dah•veed Dah•veed May 19, 2011 9:46 AM in response to 1999clockmaker
    Level 7 (34,682 points)
    Mac App Store
    May 19, 2011 9:46 AM in response to 1999clockmaker

    I would contact Apple with those questions. Apple is not here, only other users.

     

    If the emails claims to come from the Apple Store online, I would start by calling them, perhaps they can then involve the fraud division. In the US and Canada I think that the number is 1-800-MY-APPLE.

  • by AdriaticBlue,

    AdriaticBlue AdriaticBlue May 20, 2011 8:10 PM in response to 1999clockmaker
    Level 1 (0 points)
    May 20, 2011 8:10 PM in response to 1999clockmaker

    Greetings Clock Maker,

     

    Tonight, I received this phishing email claiming to be from the Apple Store.  The IP in the headers point back to Germany. My email reads as follows (I have only masked my personal email address and name on the to line):

     

    ================================

     

    from    Apple Store Store@apple.com

    reply-to    Apple Store <Store@apple.com>

    to    "myemailaddress" <myname>

    date    Sat, May 21, 2011 at 7:38 AM

    subject    ID:2594-827688 Apple Store Order Notify

       

    Apple Store

    Call 1-800-MY-APPLE

     

    Dear Apple Store Customer,

     

    Your Order ID:2594-827688 (order information) has been successfully canceled.

     

    You can also contact Apple Store Customer Service or visit online for more information.

     

    Visit the Apple Store to purchase Apple hardware, software, and third-party accessories.

    To purchase by phone, please call 1-800-MY-APPLE.

     

    Copyright 2011 Apple Inc. All rights reserved.

     

    ================================

     

    Also be aware that the phrase "(order information)" from that phishing email tries to redirect to this link if clicked (please DO NOT click it):  http://risperdal-help.org/chastising.html

     

    Apple has not provided any true means of reporting phishing scams/emails which leads me to think they are not concerned with knowing about it.

  • by Dr.Teo24!,

    Dr.Teo24! Dr.Teo24! Mar 12, 2012 9:15 AM in response to AdriaticBlue
    Level 1 (0 points)
    Mar 12, 2012 9:15 AM in response to AdriaticBlue

    Just received this e-mail sent to 18 recipients.  The link goes to a Microsoft website, so no opportunity to foolishly enter account information.  Therefore, I don't know what they expect to gain as clearly, they already have my e-mail address.  Just to check, I separately signed in to my apple site and was reassured that, in fact, no such purchase had been made; did the same with my credit card site.  I would just underscore the usual wisdom:  Don't enter any of your membership details without first going to a legitimate AppleStore homepage.  Follow no links from such e-mails.  Dang I hate these people. 

     

     

    from: Apple Store <order_acknowledgment@orders.apple.com>

    Dear Customer,

    Thank you for shopping at Apple Store.

    Here is a notice that your Order Number: W204556775 has been successfully charged to your credit card for 4,200.10 USD.

    Please CLICK HERE to see your INVOICE.

    Your Apple Store Customer Service Team

  • by oldgustaf,

    oldgustaf oldgustaf Mar 30, 2012 11:17 PM in response to 1999clockmaker
    Level 1 (26 points)
    Mac OS X
    Mar 30, 2012 11:17 PM in response to 1999clockmaker

    I received this today:

     

    Apple Store


    Dear Apple Customer,


    Apple is rewarding its long-term customers. Your loyalty for our products made you eligible for buying an Apple Discount Card. With this only 9 £ Discount Card you will have 100 £ credit at any United Kingdom Apple Store or on http://www.apple.com/uk/ .

     

     

    Badly worded and sent to an email account that I have never used for Applestore purchases.

     

    To acquire your Apple Discount Card please click here

     

     

     

    ( You will receive your Apple Discount Card via e-mail in the following 24 hours
    after your payment has been made.)

     

    Copyright © 2012 Apple Inc. All rights reserved..

  • by Kimberley Web Design,

    Kimberley Web Design Kimberley Web Design Apr 12, 2012 5:28 AM in response to oldgustaf
    Level 1 (0 points)
    Apr 12, 2012 5:28 AM in response to oldgustaf

    I also received the same email but for Australia

  • by johnpc,

    johnpc johnpc Apr 17, 2012 12:44 PM in response to AdriaticBlue
    Level 1 (0 points)
    Apr 17, 2012 12:44 PM in response to AdriaticBlue

    looks like they deleted your post for the "Greyish Smudge" remarks, when I cliked on the thread in the e-mail to go tot the discussion your post is gone... 

  • by kkarthick,

    kkarthick kkarthick Jun 6, 2012 11:13 PM in response to oldgustaf
    Level 1 (0 points)
    Jun 6, 2012 11:13 PM in response to oldgustaf

    I have received the same mail from the mail ID noreply@survey.apple.com

     

    Dear Apple Customer,


    Apple is rewarding its long-term customers. Your loyalty for our products made you eligible for taking part in our Apple Feedback survey. In return you will be eligible for buying an Apple Discount Card. With this only $10 Discount Card you will have $115 credit at any Apple Store or on store.apple.com


    To acquire your Apple Discount Card please fill out the survey form attached to your email.


    You will receive your Apple Discount Card by mail in the following 4 working days after your payment has been made.


    Please spare two minutes of your time and take part in our Apple Feedback survey so we can improve our services. Don't miss this chance to change something.

     

    Is this genuine?

  • by Dah•veed,

    Dah•veed Dah•veed Jun 7, 2012 6:20 AM in response to kkarthick
    Level 7 (34,682 points)
    Mac App Store
    Jun 7, 2012 6:20 AM in response to kkarthick

    No, its not genuine.

  • by olive dun,

    olive dun olive dun Apr 16, 2014 6:41 AM in response to 1999clockmaker
    Level 1 (5 points)
    Wireless
    Apr 16, 2014 6:41 AM in response to 1999clockmaker

    Clearly I am not alone.  I deleted the message but it is pretty obvious it is not an Apple email address even though the message look.  Is this what is meant by 'phishing?

  • by lui (瑠威),

    lui (瑠威) lui (瑠威) Sep 9, 2016 10:17 AM in response to 1999clockmaker
    Level 1 (4 points)
    Sep 9, 2016 10:17 AM in response to 1999clockmaker

    Screen Shot 2016-09-09 at 13.13.29.png

     

    I want to report scam, but I don't like calling Apple, cuz I'm self conscious of my accent, as I'm not native English speaker.  So, I'll just post it here to report.

     

    I know it's a fake, but I also wanted to advise some new computer users, that anytime you receive these kind of email, make sure you check the sender's email address by (left click/double finger tap on ur mac). In this case, it's so clear that it's definitely not going back to apple.

     

    Also, Apple usually uses customer's name, instead of starting email with just "Dear".

     

    So anyway, I hope to report but Apple web site doesn't seem email submitting form to report those scam emails I've been getting. So, I'll just post it here.