3 Replies Latest reply: May 20, 2011 5:06 AM by polyad
polyad Level 1 Level 1 (50 points)

I'm using recently purchased power adapters to charge my iPhone 3GS. Now I'm getting a warning message with a large yellow warning triangle  that "Charging is not supported by this accessory." I stopped using them but the message still appears on the screen even when I'm not charging the phone. Any suggestions?

MacBook/iMacG5/iPhone 3gs, iPhone 3g, Mac OS X (10.6.4)
  • deggie Level 8 Level 8 (48,705 points)

    Closely inspect the dock connector on the bottom of your iPhone. If you find dirt/lint there use a soft brush and clean it.

  • polyad Level 1 Level 1 (50 points)

    Thx! What about using compressed air such as the spray can for cleaning keyboRds?

  • polyad Level 1 Level 1 (50 points)

    I turned off the iphone, then cleaned the docking port with a soft toothbrush, then used a spray can of compressed air to blow away any accumulated dust/debris. I plugged in the new adapter (that was causing the warning sign) and the charging worked ok without the warning sign. Jury's still out so if I have no further problems with charging using these new accessories then I guess the problem was solved.