Previous 1 2 Next 22 Replies Latest reply: Dec 21, 2014 3:17 PM by jmbell14 Branched to a new discussion.
David Bourne Level 2 Level 2

Subscribing seems to be easy enough but how do you unsubscribe. Their website suggests the only way is to call some phone number. Is this correct?

  • David Bourne Level 2 Level 2

    I posted this message a few minutes ago and I almost immediately received a reply by email 'Throw away your ipad, that'll work.' which hasn't shown up (yet) in the discussion. Seems a little strange?

  • rbrylawski Level 6 Level 6

    I wish I could help you, but I would suggest you do call the number and ask. 

  • Barry Newcombe Level 1 Level 1

    If it was a free app,all you have to do is hold your finger on the app icon until it starts to jiggle and an X appears at the top left corner of the icon. Tap on that X and the app will be deleted. Then push your 'home' button to stop the icons from jiggling.

  • rbrylawski Level 6 Level 6

    Barry Newcombe wrote:

     

    If it was a free app,all you have to do is hold your finger on the app icon until it starts to jiggle and an X appears at the top left corner of the icon. Tap on that X and the app will be deleted. Then push your 'home' button to stop the icons from jiggling.


    I don't mean to speak for the OP, but I don't think deleting the App is what he's asking about.  He bought a subscription to the New Yorker and now wants to cancel that subscription and was (evidently) hoping that unsubscribing was as easy as subscribing.  I don't think getting out of a subscription is as simple as buying one.

  • David Bourne Level 2 Level 2

    rbrylawski, you are correct. Deleting the app is no problem, its stopping the automatic charge to my credit card that is the challenge. I will call the number after the third issue is downloaded. I hope I can find that number again ;-) it took a few pages on the New Yorker website and I'm not even sure it is the right place... I'll start there though. Through the app would seem to be a better approach.

  • rbrylawski Level 6 Level 6

    Well good luck and I hope you find it not a long and arduous process to cancel your subscription.  Buying somethig is often easier than getting out of the purchase.  Did you buy it directly from the New Yorker, or did you buy it through an App, such as Zinio or Kindle?

  • David Bourne Level 2 Level 2

    I subscribed through the (free) New Yorker app from the iPhone App Store. Silly me, I thought there would be a way to unsubscribe via the app. ;-)

  • rbrylawski Level 6 Level 6

    Don't beat yourself up.  They don't want to make it that easy to get out of a subscription........

  • OlgaJ Level 1 Level 1

    Perhaps it's like the Daily subscription.  See if this works.

     

    Go to the Settings application - and select the Store Icon on the far left then view the Apple ID, submit your password, and then SCROLL down to Manage App subscriptions.  See if it's there.

  • David Bourne Level 2 Level 2

    Good idea but no setting for the new yorker. The app points back to the app store. One button to a webpage for leaving comments. My question of 1 week ago hasn't been answered. I asked again about unsubscribing. The other bottom leads to a webpage with a FAQ. There is an entry about subscribing or problems with your subscription and gives a phone number. Nothing about unsubscribing. I'm back to trying the phone number in a week or so after the third edition is downloaded.

  • David Bourne Level 2 Level 2

    Now they seem to have a free preview of four digital issues. I wouldn't recommend it but it would have saved me $5.99 to try this out. I found the phone number again so maybe I will be able to unsubscribe next week.

  • David Bourne Level 2 Level 2

    I finally got an email from a New Yorker 'affiliate' with an answer. It's not too bad now that I know what to do. From iTunes go to View My Account, there was a manage app subscription button, clicking that got me to a page where I could turn off auto-renewal. Hopefully that will work and the subscription will expire at the end of the four issues.

  • smakus Level 1 Level 1

    Thanks for following up with this post, I couldn't figure out how to unsubscribe from the New Yorker iPad application either!

     

    This helped!

  • dhkaiser Level 1 Level 1

    This is totally messed up.  Apple (phone call) can't help but wants to charge me $29 for a one time consultation.  New Yorker (phone call) can't help -- tells me to call Apple.  None of the various web pages, FAQs, etc.  help.  Just remember: don't subscribe because you can't unsubscribe. 

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