updated software will not load on iPad

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Level 1

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updated software will not load on iPad

There is an updated software for my iPad 2 and when the download program checks with Apple at the start of the update process, the process stops and sends back an error message that this iPad does not qualify for the requested build.

iPad 2

Posted on May 21, 2011 7:42 AM

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Answer 1

Mac-Medic

Level 6

17,301 points

May 21, 2011 7:44 AM in response to buhendrix

Try a manual install.

Basic troubleshooting steps

17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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Answer 2

Aug 19, 2011 11:38 AM in response to buhendrix

I also have the same problem. Software update stops and gives same error message. "..not eligible for update" This is a new iPAD 2 about 4 months old.

If any one has come up with a solution please direct to that post.

Thanks

Rah

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