Previous 1 2 Next 22 Replies Latest reply: Sep 22, 2011 8:12 AM by waningenthusiasm
Herectus Level 1 Level 1 (0 points)

I have tried this 3x and am starting to lose my patience.  How do you add a guest network account to an existing airport extreme network?  Please be kind and answer give me the Guest Network for idiots (I fear I am).  Thank you.


iMac
  • Bob Timmons Level 10 Level 10 (89,805 points)

    Depending on the type of modem that you have connected to the AirPort Extreme, it may not be possible to enable the Guest Network feature.

     

    Can you provide the make and model number of your modem?

  • waningenthusiasm Level 1 Level 1 (0 points)

    I have a Motorola DSL Modem attached to AT&T Yahoo DSL. The only way I could get the AEBS to connect to the internet was to put it in "bridged" mode. This move took away the "guest" option. Any ideas how to get the guest option back and maintain my connectivity?

  • Bob Timmons Level 10 Level 10 (89,805 points)
    The only way I could get the AEBS to connect to the internet was to put it in "bridged" mode.

    That would be the correct configuration when the Airport Extreme is used with a gateway device (combination modem/router in one box that most folks call a "modem")

     

    In order to allow the AirPort Extreme to function as the "main" router on your network, you would have to configure the "modem" in Bridge Mode and then setup the AirPort Extreme to "Share a public IP address". The Guest Network option would then be enabled in this type of setup.

     

    Whether or not the gateway can even possibly be configured as a simple bridge only modem is open to question. That would probably be a question for AT&T to see if 1) it is possible, and 2) If they will support it in that type of setup.

     

    If by chance you are using AT&T's Motorola 2210 DSL modem, it is not too difficult to change this device over to simple bridge mode operation...and AT&T will support that type of configuration of the modem.

  • waningenthusiasm Level 1 Level 1 (0 points)

    Thanks Bob! I do have the Motorola 2210. Your reply begs the question: what are the pitfalls associated with a "public IP address"??

  • Bob Timmons Level 10 Level 10 (89,805 points)

    The only "pitfalls" are that you will have to make some configuration changes on both the modem and the AirPort Extreme.

     

    The upside to this is that the changes will allow the AirPort Extreme to function as the main router on your network....so the Guest Network option will appear if you want to make use of it.

     

    Post back if you need the steps to do this.

  • waningenthusiasm Level 1 Level 1 (0 points)

    Yes the steps would be very appreciated. Is my data safe with a public IP?

  • Bob Timmons Level 10 Level 10 (89,805 points)

    Much safer than with Bridge Mode.....which allows anything to pass through. (The NAT firewall is enabled when the AirPort Extreme is configured as the main router)...another good reason to configure things the way that I suggest.

     

    I will post the steps in the next hour or so as soon as I can get other pending online questions answered.

  • Bob Timmons Level 10 Level 10 (89,805 points)

    Changes will be made to both your modem and the AirPort Extreme.

     

    To configure the modem:

     

    Enter 192.168.1.254 into your browser and press Enter to bring up the configuration pages for the modem.

    Click Advanced on the left side. You may be asked for the modem access code which is on a label on the bottom of the modem

    Click PPP Location

    Select the “PPP is on the computer or router” setting…or if this does not appear….select the “Bridge Mode” setting

    Click Save Changes and allow the modem to restart

     

    Important…..if you ever need to get the modem back to the default settings in the future, you must hold in the reset button on the back of the modem for 8-10 seconds, then enter the 192.168.1.254 address into your browser to set up the modem again.

     

    To configure the AirPort Extreme (AEBS):

     

    Perform a Factory Default Reset as follows:

    • Disconnect the Ethernet cable from the modem
    • Pull the power plug from the back of the AEBS
    • Wait a moment or two
    • Hold in the reset button and continue to hold it in for another 8-10 seconds while you plug the power back in to the AEBS
    • Release the reset button after the hold period and allow 25-30 seconds for the AEBS to restart to a slow, blinking amber light

     

    Connect the Ethernet cable from the modem to the WAN port (circle of dots icon) on the AEBS

    Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the AEBS. You can disconnect this cable once you have the AEBS set up

    Open Macintosh HD > Applications > Utilities >AirPort Utility

    Click Manual Setup

     

    Click the Base Station tab located just below the row of icons

    Assign a name and password to the AEBS. You can use the same settings that you used before

    Adjust Time Zone setting

    No check mark needed next to Allow Setup over WAN

     

    Click the Wireless tab next to the Base Station tab

    Wireless Mode = Create a wireless network

    Wireless Network Name = Your choice. You can use the same name that you used before if you wish

    Enter a check mark next to Allow this network to be extended

    Radio Mode = Automatic

    Radio Channel = Automatic

    Wireless Password = Your choice. You can use the same password as before if you wish

    Confirm Password

     

    Click the Internet icon

    Connect Using = PPPoE

    Account Name = Your AT&T User Name, probably your email address with AT&T

    Password = Your AT&T account password

    Verify Password

    Service Name = Leave this area blank. No info needed

    Connection = Always On

    Disconnect if Idle = Never

     

    Click Update at the lower right and allow 25-30 seconds for the AEBS to restart

     

    Close AirPort Utility

    Power off both the modem and the AEBS

    Power up the modem and let it run a moment

    Power up the AEBS next and allow 25-30 seconds for a green light

     

    Check to see if you have an Internet connection on all devices

     

    You can now go into AirPort Utility again, click Manual Setup, and click on the Guest Network tab to enable that feature and assign a Guest Network name and password

     

    Please post on your results

  • waningenthusiasm Level 1 Level 1 (0 points)

    Worked!! I owe you a coffee!!!

     

    Now I'm trying to extend the wireless network via a single Airport Express. I'd like to use WDS if possible... just not sure if I need to set up the device as a main, remote, or relay.

  • Bob Timmons Level 10 Level 10 (89,805 points)

    Glad things are working. You now have the correct setup for the AirPort Extreme.

     

    Avoid WDS at all costs.

     

    WDS only runs at "g" wireless speeds, killing all the faster "n" speed capability on your new AirPort Extreme

     

    Worse, it cuts the bandwidth in half on the entire network.

     

    Bottom line....you will have a bit more wireless coverage...but you will have a "g" wireless network throughout running at half speed.

     

    Hopefully, you have an "n" version of the AirPort Express?  Then you can use the far faster "extend" configuration and maintain "n" speeds on your network.

  • waningenthusiasm Level 1 Level 1 (0 points)

    What is my best config to extend the network?

  • waningenthusiasm Level 1 Level 1 (0 points)

    PS. My Express is a "n" compatible. It is a model A1264.

  • Bob Timmons Level 10 Level 10 (89,805 points)

    Do you have an AirPort Express 802.11"n"?

     

    If not sure, look on the side of the device for the Model No in the faint printing.

     

    You want to see # A1264 there.

     

    If you see A1084 or A1088, then I'm afraid that there is no "best' configuration.

  • Bob Timmons Level 10 Level 10 (89,805 points)

    Perform a Factory Default Reset on the AirPort Express (AX) like you did before with the AEBS

     

    Temporarily, connect a spare Ethernet cable from your Mac to the AX for the configuration.

     

    Open AirPort Utility - Click Manual Setup

     

    Click the Base Station tab to name the device, assign a device password and adjust Time Zone settings

     

    Click the Wireless tab

     

    Wireless Mode = Extend a wireless network

    Wireless Network Name = Same name as your AEBS wireless network

    Check Mark next to "Allow wireless clients"
    Wireless Security = Same setting as the AEBS network

    Wireless Password = Same password as the AEBS network

    Confirm Password

     

    Update to save changes

    Close AirPort Utility as soon as you see the message that the settings have be stored

    Disconnect the Ethernet cable

    Wait 40-45 seconds for the Express to display a green light

     

    Locate the Express approximately half the distance from the AEBS to the area that needs more wireless coverage and power it up. Avoid walls and obstructions as much as possible in the signal path.

     

    This type of setup will run circles around a WDS configuration.

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