I tried opening the Mac App Store but it wasn't working, so I deleted it, then I couldn't re-install it so I took it out of the trash. Now when I try to open it it says "Cannot open App Store because it may be damaged or incomplete" How do I fix this?
MacBook, Mac OS X (10.6.7)
Copy it back to the Applications folder. Then run Repair Permissions in Disk Utility. Hopefully that will fix it.
Ok, I opened Disk Utility, now what? I dont know where Repair Permissions is. And I already put it back in the applications folder.
It's under the First Aid tab when you click on the MacIntosh hard drive.
It just has 3 buttons, Verify Disk Permissions, Repair Disk Permissions, and Verify Disk, Repair Disk isnt clickable. Theres nothing in the box.
Click Repair Disk Permissions
I did that twice, it still doesnt work 😟 How can I fix it? I need the application for my new phone.
You can download the OS X 10.6.7 Combo update: http://support.apple.com/kb/DL1361
Takes a while to download (about 1 Gb!) but the Combo update WILL replace your damaged Mac App Store file.
Then run Software Update once more, because there were a couple of additional updates since 10.6.7 Combo was released.
Ok, I'm downloading that right now. Theres still like 3 hours left 😟
It wont erase anything will it? What do I do when its finished downloading?
Thanks so much! It worked, and I downloaded the app and now have all my iTunes and iPhoto music/pictures on my Windows Phone 🙂
Hi.... I am having the same problem... but am currently on Lion OS X 10.7.4.... My mac wouldnt run the update combo 10.6.7 as it says you need to have os version 10.6.7...
Please kindly advise.
Cheers.
Loraine Keith wrote:
Hi.... I am having the same problem... but am currently on Lion OS X 10.7.4.... My mac wouldnt run the update combo 10.6.7 as it says you need to have os version 10.6.7...
That's good, because you don't have 10.6.7.
Boot into your Lion Recovery volume, repair your hard disk and repair your permissions.
If you still have problems, please start your own thread. This thread is different and solved. Hijacking it with your question will ensure that no one will give you a good answer.
My answer applied to 'Snow Leopard' OS X 10.6 only.
Since you're using the newer 'Lion' OS X 10.7, the procedure I detailed does not apply to Lion.
Here is a link to the current Lion OS X 10.7.4 Combo update. It's huge, 1.4GB, so downloading will take a while.
http://support.apple.com/kb/DL1524
If that doesn't work, perhaps this Lion Recovery page would help:
http://support.apple.com/kb/HT4718
I'm not on Lion, so I can't offer much assistance.
Most threads I found about reinstalling Lion depend upon the App Store working in order to re-download and reinstall, and obviously that won't help when the App Store is not working.
Message was edited by: kostby
Hi,
I'm having a similar issue however the 10.6.7 Combo Update doesn't work for me because I'm running OS X 10.6.8.
Is there any wa for me to restore/recover the App Store without having to whipe my system and do a factory reset?
Thanks!
JerryApple,
Try the 10.6.8 Update Combo v1.1.
http://support.apple.com/kb/DL1399
Any popular search engine can locate most any recent download link to Apple if you use the search terms of the update you want, for example 'OS X 10.6.8 Update Combo'
Less-trustworthy individuals and organizations might try to 'hijack' traffic with links to unfriendly sites and programs such as MacKeeper, so be certain that any Apple download link you open includes "http://support.apple.com", as the link mentioned above illustrates.
I did all that but when it came to the "Destination Select" step, it says: "Mac OS X Update Combined can't be installed on this disk. This update requires Mac OS X version 10.6.7 or earlier." 😕 I don't understand. What do I do?
Mac App Store is Damaged or Incomplete?
