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Unknown error (2009) please help ?

Hi, whilst taking a video my iphone 4 just shut off and promted me to connect to itunes, on doing this it requires me to do a system restore which will not complete and pesponds with a message UNKNOWN ERROR (2009)...... anybody have any suggestions?

iPhone 4

Posted on May 23, 2011 1:00 AM

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1 reply

May 23, 2011 3:15 AM in response to garyfromgravesend

Try the following:


1. Make sure iTunes is up to date

2. Connect the iPhone using a different USB port. Try and find one that doesn't connect via a hub. On desktop PCs, they're usually at the back (the ones at the front normally connect through a USB hub internally)

3. Disable/stop any anti-virus or software firewall you have running.


Hopefully, one of these will help

Unknown error (2009) please help ?

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