I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

iPhone 3GS, Windows XP

Posted on May 23, 2011 10:33 AM

Reply
2 replies

Aug 1, 2011 4:40 AM in response to robertfromdenver

Hi Robertfrom Denver.


Did you try the solution given, and if yes, did it work?


I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.


I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?


HelenfromBroughton Astley

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.