Desk top mail not responding

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Level 1

131 points

Desk top mail not responding

My mail system on my desktop has stopped working all I get is the spinning wheel nothing works at all. I then have to force quit mail and see the message Mail not responding. I have tried opening mail from the application folder but get the same result. Mail within Mobileme works perfectly. The only thing I can think I have done recently was to update mobileme calendar since then Mail has stopped working. Any suggestions appreciated thanks. I am using OSX 10.4.11 on the Powerbook.

Mike

Posted on May 24, 2011 4:32 AM

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Answer 1

Best reply

BDAqua

Level 10

239,495 points

May 24, 2011 10:06 AM in response to Mike Beer

Hmmm, as I understand it, some of the new Calendar functions don't even work in 10.5.8!?

Not certain, but this can fix myriad Mail problems...

Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.

Move this Folder to the Desktop...

/Users/YourUserName/Library/Caches/Mail/

Move this file to the Desktop...

/Users/YourUserName/Library/Mail/Envelope Index

Reboot.

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Answer 2

Mike Beer Author

Level 1

131 points

May 26, 2011 11:55 AM in response to BDAqua

thank you for replying I will try this when I return home in a couple of days. I am in rural france at the moment where my internet is not so good. One point on my powerbook where I have the problems I am using 10.4.11.

Mike

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