Q: MacBook Pro: Intermittent Black Screen

Question

mpspringer

Level 1 (0 points)

Q: MacBook Pro: Intermittent Black Screen

Summary: I purchased my first MBP around 8 months ago. It's been fantastic to say the least! However, recently (last 3 days), I am experiencing an intermittent black screen issue. Unknown what is the cause, however as this MBP is used as the primary computer for work and play, it is essential this issue is diagnosed and fixed ASAP. Any input from Apple Gurus is much appreciated

Issue: During normal usage (not after sleep), the screen will suddenly appear black. A hard shutdown / restart is needed. Computer will bootup and continue lost session (if browser's were in use).

- Fans still running.

- Curser did not appear within the black screen.

- External monitor (by DVI connection) and mbp screen were both enabled.

- Issue is occurring with no external monitor attached as well. However, it is more prevalent when monitor is attached (note: 95% of time mbp is attached to external monitor).

Additional: I am aware of of the Nvidia card issues back in 2008. However, this more recent build is outside of that scope, yet the problem seems very similar.

- Apple Hardware Test was preformed yesterday. No issues found.

Hardware Overview:

Model Name: MacBook Pro

Model Identifier: MacBookPro6,2

Processor Name: Intel Core i7

Processor Speed: 2.66 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache (per core): 256 KB

L3 Cache: 4 MB

Memory: 8 GB

Processor Interconnect Speed: 4.8 GT/s

Boot ROM Version: MBP61.0057.B0C

SMC Version (system): 1.58f16

Serial Number (system): W8***W

Hardware UUID: 6B21A62A-4E62-503A-B36C-FE65FEEBD0F7

Sudden Motion Sensor:

State: Enabled

Problem Details and System Configuration (from most recent crash):

Interval Since Last Panic Report: 321169 sec

Panics Since Last Report: 4

Anonymous UUID: 6640E8AE-034E-49B5-8E8C-36EE110F2DA1

Tue May 24 08:18:34 2011

panic(cpu 0 caller 0x82addc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa6fe3000 0x0a5480a2, D0, P2/4

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x7a97a438 : 0x21b510 (0x5d9514 0x7a97a46c 0x223978 0x0)

0x7a97a488 : 0x82addc8f (0x82cf323c 0x82d63840 0x82d023cc 0x0)

0x7a97a528 : 0x82bf85d3 (0xdbfa404 0xd07a004 0x100 0x41a)

0x7a97a578 : 0x82bef5cc (0xd07a004 0x100 0x7a97a5a8 0x82acd76c)

0x7a97a5a8 : 0x83312965 (0xd07a004 0x100 0x438004ee 0x0)

0x7a97a6e8 : 0x82c17250 (0xd07a004 0xd062004 0x0 0x0)

0x7a97a728 : 0x82ae6e23 (0xd07a004 0xd062004 0x0 0x0)

0x7a97a7c8 : 0x82ae3502 (0x0 0x9 0x0 0x0)

0x7a97a978 : 0x82ae424e (0x0 0x600d600d 0x7058 0x7a97a9a8)

0x7a97aa48 : 0x820b4761 (0xc1d0004c 0xbeef0003 0xbeef0202 0xf604500)

0x7a97aa98 : 0x820b48e6 (0x6ba47000 0xf604500 0x20fe1000 0x0)

0x7a97aac8 : 0x8208c484 (0x6ba47000 0xf604500 0x20fe1000 0x0)

0x7a97aae8 : 0x820ad7fe (0x6ba47000 0xfa7f000 0x7a97ab18 0x55c4e8)

0x7a97ab28 : 0x820ad61b (0x6ba47000 0xfa7f000 0x7a97ab58 0x504349)

0x7a97ab58 : 0x820ad593 (0x6ba47000 0xcc613c0 0xfa7f000 0x5029e8)

0x7a97ab88 : 0x820ada70 (0x6ba47000 0xcc613c0 0xfa89800 0x825fa24b)

0x7a97abb8 : 0x56abea (0xdd08e00 0x107 0x7a97abe0 0x7a97abe4)

0x7a97ac38 : 0x56afa4 (0x82127610 0xdd08e00 0xd8d2888 0x1)

0x7a97ac88 : 0x56b88b (0xdd08e00 0x6 0x7a97acd0 0x0)

0x7a97ada8 : 0x285be0 (0xdd08e00 0x6 0xd8d2888 0x1)

0x7a97be58 : 0x21d8be (0xd8d2860 0xf5e85a0 0x1ed548 0x5d43)

0x7a97be98 : 0x210a3e (0xd8d2800 0x0 0xd9548f0 0xdcdf150)

0x7a97bef8 : 0x216ca1 (0xd8d2800 0x0 0x0 0x0)

0x7a97bf78 : 0x295168 (0xd8ced08 0x0 0x0 0x0)

0x7a97bfc8 : 0x2a149d (0xd8ced04 0x0 0x10 0xe3629a4)

Kernel Extensions in backtrace (with dependencies):

com.apple.GeForce(6.2.6)@0x8208b000->0x82140fff

dependency: com.apple.NVDAResman(6.2.6)@0x82a77000

dependency: com.apple.iokit.IONDRVSupport(2.2)@0x825ab000

dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a63e000

dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x825f2000

com.apple.nvidia.nv50hal(6.2.6)@0x831dc000->0x835f0fff

dependency: com.apple.NVDAResman(6.2.6)@0x82a77000

com.apple.NVDAResman(6.2.6)@0x82a77000->0x82d64fff

dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a63e000

dependency: com.apple.iokit.IONDRVSupport(2.2)@0x825ab000

dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x825f2000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

10J869

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 3241493018307

unloaded kexts:

(none)

loaded kexts:

com.cisco.nke.ipsec 2.0.1

com.parallels.kext.prl_vnic 6.0 11828.615184

com.parallels.kext.prl_netbridge 6.0 11828.615184

com.parallels.kext.prl_usb_connect 6.0 11828.615184

com.parallels.kext.prl_hid_hook 6.0 11828.615184

com.parallels.kext.prl_hypervisor 6.0 11828.615184

com.paceap.kext.pacesupport.snowleopard 5.7.2

com.silex.driver.sxuptp 1.5.1

com.Cycling74.driver.Soundflower 1.5.1

com.apple.driver.AppleBluetoothMultitouch 54 - last loaded 2112888024513

com.apple.driver.AppleHWSensor 1.9.3d0

com.apple.filesystems.autofs 2.1.0

com.apple.filesystems.ntfs 3.4

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 100.12.19

com.apple.driver.InternalModemSupport 2.6.2

com.apple.driver.AudioAUUC 1.54

com.apple.driver.AppleIntelYonahProfile 14

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleIntelPenrynProfile 17

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleUpstreamUserClient 3.5.4

com.apple.driver.AppleMikeyDriver 1.9.9f12

com.apple.driver.AppleIntelHDGraphics 6.2.6

com.apple.driver.AppleIntelNehalemProfile 11

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleHDA 1.9.9f12

com.apple.driver.AppleMCCSControl 1.0.17

com.apple.driver.AppleIntelHDGraphicsFB 6.2.6

com.apple.driver.SMCMotionSensor 3.0.0d4

com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6

com.apple.kext.AppleSMCLMU 1.5.0d3

com.apple.driver.AppleIntelMeromProfile 19

com.apple.driver.AppleGraphicsControl 2.8.68

com.apple.GeForce 6.2.6

com.apple.driver.AirPortBrcm43224 427.36.9

com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5

com.apple.driver.AppleLPC 1.4.12

com.apple.driver.AppleBacklight 170.0.34

com.apple.driver.AppleUSBTCButtons 200.3.2

com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2

com.apple.driver.AppleUSBTCKeyboard 200.3.2

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBCardReader 2.5.8

com.apple.BootCache 31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.SCSITaskUserClient 2.6.5

com.apple.iokit.IOAHCIBlockStorage 1.6.3

com.apple.driver.AppleUSBHub 4.1.7

com.apple.driver.AppleFWOHCI 4.7.1

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleUSBEHCI 4.1.8

com.apple.driver.AppleUSBUHCI 4.1.5

com.apple.driver.AppleAHCIPort 2.1.5

com.apple.driver.AppleACPIButtons 1.3.5

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSMBIOS 1.6

com.apple.driver.AppleACPIEC 1.3.5

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.11

com.apple.driver.AppleIntelCPUPowerManagement 105.13.0

com.apple.driver.IOBluetoothHIDDriver 2.4.0f1

com.apple.driver.AppleMultitouchDriver 207.10

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.0f1

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.driver.AppleHDAPlatformDriver 1.9.9f12

com.apple.driver.AppleHDAHardwareConfigDriver 1.9.9f12

com.apple.driver.DspFuncLib 1.9.9f12

com.apple.iokit.IOAudioFamily 1.8.0fc1

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleSMBusController 1.0.8d0

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.AppleHDAController 1.9.9f12

com.apple.iokit.IOHDAFamily 1.9.9f12

com.apple.iokit.IO80211Family 314.1.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.driver.AppleSMC 3.1.0d3

com.apple.driver.IOPlatformPluginFamily 4.5.0d5

com.apple.driver.AppleSMBusPCI 1.0.8d0

com.apple.nvidia.nv50hal 6.2.6

com.apple.NVDAResman 6.2.6

com.apple.iokit.IONDRVSupport 2.2

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1

com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1

com.apple.iokit.IOBluetoothFamily 2.4.0f1

com.apple.driver.AppleUSBMultitouch 206.6

com.apple.iokit.IOUSBHIDDriver 4.1.5

com.apple.iokit.IOUSBMassStorageClass 2.6.5

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5

com.apple.driver.AppleUSBMergeNub 4.1.8

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.driver.AppleFileSystemDriver 2.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOAHCISerialATAPI 1.2.5

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5

com.apple.iokit.IOUSBUserClient 4.1.5

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOUSBFamily 4.1.8

com.apple.iokit.IOAHCIFamily 2.0.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.5

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.TMSafetyNet 6

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.2

com.apple.driver.AppleACPIPlatform 1.3.5

com.apple.iokit.IOPCIFamily 2.6

com.apple.iokit.IOACPIFamily 1.3.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)

Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000

USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000

USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0xfa140000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000

USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000

MacBook Pro, Mac OS X (10.6.7)

Posted on Jul 7, 2011 10:41 AM

I have this question too

Solved

mpspringer

Level 1 (0 points)

A:

Great advice from WhoaTony, from this thread.

WhoaTony wrote:

Hey KP,

Good to hear man!

Visited the Apple Store for the 4th time today, and the Genius this time round went through a length process with me so that we could get down to the bottom of the issue. He was much nicer than the people I've been dealing with so far.

He couldn't figure out the problem and had to get a second opinion, but again, neither of them could spot the issue. I managed to check it in for a logic board replacement after specifying the following (advice for others):

1) I reinstalled the OS after a clean wipe using disk utility, and DID NOT restore from time machine but instead only copied a few files over.

2) Apple has already performed the extended ASD which reported no issues, hence doing it again would be pointless

3) The issue WOULD occur on a clean reinstall, with absolutely no 3rd party software installed

4) My mates with the same models DO NOT have the issue (stupid that I needed to mention that I know)

5) I saved every single kernel panic log into a seperate folder so that they wouldn't disappear after a certain amount of time (It's impressive how big that folder became)

6) I DID NOT drop or bump the machine in any way

And only then, did I get it checked in. But it's done, and I'm happy

Posted on May 24, 2011 10:09 AM

Q: MacBook Pro: Intermittent Black Screen

All replies

Helpful answers

Page 1 of 3 last

by Poikkeus,

Poikkeus May 24, 2011 10:21 AM in response to mpspringer
Level 4 (2,785 points)

May 24, 2011 10:21 AM in response to mpspringer

First of all, thanks for the detailed info. I'm not sure if I can solve this, but I'll get the ball rolling.

1. Does this behavior happen when you remove your headphone jack? Longer cables can cause excessively long black screens; removing the jack can solve the problem immediately.
2. As you probably know, there's a issue with black screens, and on several MacBooks or different vintages. The only 100% reliable solution is to depress the power button for five seconds, which will reboot your MB. A hard shutdown.
3. If you're near an Apple Store, you might want to discuss it with one of their experts. However, realize that you'll need to duplicate the error in their presence in order to troubleshoot a solution. Be sure to bring the data above and whatever other documentation you have.

Let's see if other experts can add their input.
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by mpspringer,

mpspringer May 24, 2011 10:56 AM in response to Poikkeus
Level 1 (0 points)

May 24, 2011 10:56 AM in response to Poikkeus

Poikkeus,

Thank you for your quick reply. Your suggestions are much appreciated.

A little background on myself..
- First computer.. Commodore 64 ~ yes, all the other kids were jealous
- Web developer/designer
- Long time windoz user
- First MBP (since last apple computer: 84' Macintosh)

1. I have tried to replicate the issue by removing the headphone jack. Issue did not occur.
- tried removing jack with ITunes open, playing, shutoff... issue did not occur.
- i do not recall the jack (plugged in or not) being associated with this issue.

2. Yes, hard shutdown is the only current method to get the MBP back to stable state.
- while in black screen, I have tried to enter login credentials (as suggested in another forum), yet no change in status occurred.

3. I've never had to take any apple product to the Genius bar.... yet if i have too, I will.
- duplicating the issue will be very difficult as it is intermittent.
- unknown what exactly is causing the error (logic board? nvidia conflict? recent 10.6.7 conflict?)

Yes, hopefully this thread will attract a good amount of attention and further DETAILED accounts of likely causes. Together we can build a case for a reasonable solution
Reply options

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by Poikkeus,

Poikkeus May 24, 2011 11:34 AM in response to mpspringer
Level 4 (2,785 points)

May 24, 2011 11:34 AM in response to mpspringer

Some additional information to add to your file:

1. Glad to know the "jack" issue isn't valid for you. (I have headphones with 30ft cables, and have replicated black screens with two different MacBooks.)
2. Does the system problems occur while using Parallels, or after using Windows? The Black Screen of Death has been repeatedly documented with Parallels. The updates re: this issue may be available. I believe that Parallels may be the culprit, here.
Reply options

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by mpspringer,

mpspringer May 24, 2011 12:32 PM in response to Poikkeus
Level 1 (0 points)

May 24, 2011 12:32 PM in response to Poikkeus

I do have Parallels installed (along with Win 7 Pro). However, the black screen has never occurred while Parallels is running. In addition, black screen has not occurred when Parallels was previously running in the same user session.

Parallels Info
Build 6.0.11828
(Revision 615184; November 2, 2010)
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by Poikkeus,

Poikkeus May 24, 2011 12:50 PM in response to mpspringer
Level 4 (2,785 points)

May 24, 2011 12:50 PM in response to mpspringer

According to the software mfr:
http://forum.parallels.com/thread10384.html

gka seems to have solved the Parallels issue in the last post:
http://forums.macrumors.com/showthread.php?t=264323

You seem like the kind of person who's fastidious with updating your software, so I'm sure your Parallels version is up to date.
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by mpspringer,

mpspringer May 24, 2011 1:28 PM in response to Poikkeus
Level 1 (0 points)

May 24, 2011 1:28 PM in response to Poikkeus

I attribute my obsessive behavior on my dad... who taught me a little preventive maintenance will save you more $$ and time in the long run! Thanks Dad you're the BEST

With this situation, I do not believe the cause is directly related to Parallels software.

We need some further input from other users having the same Black Screen / Blank Screen issue. Including specific logs would greatly assist.
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by genericpenguin,

genericpenguin May 26, 2011 3:38 AM in response to mpspringer
Level 1 (5 points)

May 26, 2011 3:38 AM in response to mpspringer

Having pretty much the same problem. Just started today. Kernel panics using various apps. The first time it was just a black screen (had to hold down the power button). The next few times, the screen froze.

MB Pro (2.6 i7) running 10.6.7 (Build 10J869). Had Fusion installed (I thought it was that) but I uninstalled it (made sure the kexts were gone) and it still panics. Removed every third party app that had a kernel extension to no avail.

My panic log:

Interval Since Last Panic Report: 6959 sec
Panics Since Last Report:          3
Anonymous UUID:                    9353BEAE-95E8-4FE1-B4C4-6CD3C7666144

Thu May 26 20:21:21 2011
panic(cpu 0 caller 0x82addc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00180000 0x00000000, BAR0 0xc0000000 0xa5df3000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x81a8b888 : 0x21b510 (0x5d9514 0x81a8b8bc 0x223978 0x0)
0x81a8b8d8 : 0x82addc8f (0x82cf323c 0x82d63840 0x82d023cc 0x0)
0x81a8b978 : 0x82bf85d3 (0xcd2ec04 0xc2a7004 0x100 0x2267d0)
0x81a8b9c8 : 0x82bef5cc (0xc2a7004 0x100 0x81a8b9f8 0x82acd76c)
0x81a8b9f8 : 0x83312965 (0xc2a7004 0x100 0x438004ee 0x555590)
0x81a8bb38 : 0x82c17250 (0xc2a7004 0xc2e0004 0x0 0x0)
0x81a8bb78 : 0x82ae6e23 (0xc2a7004 0xc2e0004 0x0 0x0)
0x81a8bc18 : 0x82ae3502 (0x0 0x9 0x0 0x0)
0x81a8bdc8 : 0x82ae53d1 (0x0 0x600d600d 0x702a 0x81a8bdf8)
0x81a8be98 : 0x82a79582 (0xc1d00011 0xaa910001 0x20802040 0x81a8bee0)
0x81a8bef8 : 0x7a3304eb (0xcd63800 0x81a8bf4c 0x0 0x7)
0x81a8bf58 : 0x7a330696 (0xd7b5400 0x7a337b54 0x81a8bf78 0x2a358d)
0x81a8bf78 : 0x22fd0d (0xd7b5400 0x0 0x81a8bfc8 0x22796a)
0x81a8bfc8 : 0x2a06dc (0x863ea0 0x0 0x10 0xddc4f40)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.driver.AGPM(100.12.19)@0x7a32d000->0x7a337fff
            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x825f2000
            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x825ab000
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a63e000
         com.apple.nvidia.nv50hal(6.2.6)@0x831dc000->0x835f0fff
            dependency: com.apple.NVDAResman(6.2.6)@0x82a77000
         com.apple.NVDAResman(6.2.6)@0x82a77000->0x82d64fff
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x7a63e000
            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x825ab000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x825f2000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10J869

Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 572913182349
unloaded kexts:
com.apple.driver.AppleUSBUHCI          4.1.5 (addr 0x81531000, size 0x65536) - last unloaded 118785812234
loaded kexts:
com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 50164333906
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AudioAUUC          1.54
com.apple.driver.AGPM          100.12.19
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.iokit.CHUDUtils          364
com.apple.iokit.CHUDProf          364
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleUpstreamUserClient          3.5.4
com.apple.driver.AppleMikeyDriver          1.9.9f12
com.apple.driver.AppleIntelHDGraphics          6.2.6
com.apple.driver.AppleIntelNehalemProfile          19
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AppleHDA          1.9.9f12
com.apple.driver.AppleMCCSControl          1.0.17
com.apple.driver.AppleIntelHDGraphicsFB          6.2.6
com.apple.driver.SMCMotionSensor          3.0.0d4
com.apple.iokit.AppleBCM5701Ethernet          2.3.9b6
com.apple.kext.AppleSMCLMU          1.5.0d3
com.apple.driver.AppleGraphicsControl          2.8.68
com.apple.GeForce          6.2.6
com.apple.driver.AirPortBrcm43224          427.36.9
com.apple.driver.ACPI_SMC_PlatformPlugin          4.5.0d5
com.apple.driver.AppleLPC          1.4.12
com.apple.driver.AppleUSBTCButtons          200.3.2
com.apple.driver.AppleUSBTCKeyboard          200.3.2
com.apple.driver.AppleIRController          303.8
com.apple.driver.AppleUSBCardReader          2.5.8
com.apple.iokit.SCSITaskUserClient          2.6.5
com.apple.BootCache          31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.driver.AppleUSBHub          4.1.7
com.apple.iokit.IOAHCIBlockStorage          1.6.3
com.apple.driver.AppleUSBEHCI          4.1.8
com.apple.driver.AppleFWOHCI          4.7.1
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleSmartBatteryManager          160.0.0
com.apple.driver.AppleAHCIPort          2.1.5
com.apple.driver.AppleACPIButtons          1.3.5
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleSMBIOS          1.6
com.apple.driver.AppleACPIEC          1.3.5
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          105.13.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.11
com.apple.driver.AppleIntelCPUPowerManagement          105.13.0
com.apple.driver.AppleProfileReadCounterAction          67
com.apple.driver.AppleProfileTimestampAction          67
com.apple.driver.AppleProfileThreadInfoAction          67
com.apple.driver.AppleProfileRegisterStateAction          67
com.apple.driver.AppleProfileKEventAction          67
com.apple.driver.AppleProfileCallstackAction          69
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.0f1
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.iokit.CHUDKernLib          364
com.apple.driver.DspFuncLib          1.9.9f12
com.apple.iokit.IOAudioFamily          1.8.0fc1
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleSMBusController          1.0.8d0
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.iokit.AppleProfileFamily          61
com.apple.driver.AppleHDAController          1.9.9f12
com.apple.iokit.IOHDAFamily          1.9.9f12
com.apple.iokit.IO80211Family          314.1.1
com.apple.iokit.IONetworkingFamily          1.10
com.apple.driver.AppleSMC          3.1.0d3
com.apple.driver.IOPlatformPluginFamily          4.5.0d5
com.apple.driver.AppleSMBusPCI          1.0.8d0
com.apple.nvidia.nv50hal          6.2.6
com.apple.NVDAResman          6.2.6
com.apple.iokit.IONDRVSupport          2.2
com.apple.iokit.IOGraphicsFamily          2.2
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController          2.4.0f1
com.apple.iokit.IOBluetoothFamily          2.4.0f1
com.apple.driver.AppleUSBMultitouch          206.6
com.apple.iokit.IOUSBHIDDriver          4.1.5
com.apple.iokit.IOUSBMassStorageClass          2.6.5
com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.5
com.apple.driver.AppleUSBMergeNub          4.1.8
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.5
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOUSBUserClient          4.1.5
com.apple.iokit.IOAHCISerialATAPI          1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.5
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IOUSBFamily          4.1.8
com.apple.iokit.IOAHCIFamily          2.0.4
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.5
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.TMSafetyNet          6
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          289
com.apple.iokit.IOStorageFamily          1.6.2
com.apple.driver.AppleACPIPlatform          1.3.5
com.apple.iokit.IOPCIFamily          2.6
com.apple.iokit.IOACPIFamily          1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 465.76 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc051, 0xfa140000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000

It's been running perfectly for months. Not a single crash previously.
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by Yonsteron,

Yonsteron May 30, 2011 5:04 AM in response to genericpenguin
Level 1 (0 points)

May 30, 2011 5:04 AM in response to genericpenguin

Hey!
I have had the exact same issue for the past couple of months...
I still haven't got a solution, however here is a detailed actions I have done, since I think there is something in them that we might solve together:):

First symptoms:
MacBookPro6,2 mid 2010, Built to order with anti glare screen, and a later manual 8gb crucial ram and 500gb momentus xt hdd.

The problem of sudden black screens started around the end of March.
At first once a week, but soon once a day.
Then, I have tried resetting the smc, pram apple full hardware test, repairing the disk using the original Mac OSx DVD and repaired the permission, but nothing seemed to help.
At the middle of April I set up an apointment at the apple store, with a genius. After describing the error, they took the computer into testin, and after two days told me that the problem was not shown in their testing.
At the same day I took the computer home, and surprisingly and very upsetting I have found a kernel panic log with a date and time proofing the computer was at apple store while crashing.

I called to custom service and after clearing them this is not very proffessional of them they custom service asked if I can drive to a the region center lab, and she will monitor my case so I can be under the supervision of a senior technician. I did just that.
After 3 days I have received a call from the technician, and he told me that the hdd might cause the problems, so he asked If I still have the original hdd that shipped with the computer. I did, and I drove there and gave him the hdd.
After about a week, he called again and told me that after the hdd switch, the computer ran perfectly.

Okay. I went and took my comp. I will mention now, the first clue - the original hdd wasn't in use for around 3 months before all started. And as I started up the computer, I have seen that the original hdd is holding the old ghost. Which means the lab did not clone the new hdd but rather ran the Tests on the older system.

Now, since I thought the newer momentus xt is the cause of the problems, I've got a brand new crucial m4 256gb ssd, and installed the Mac OSx from scratch. No time machine. I then started to update and install The Software, and... After 3 days, the black screen of death have returned!!!

I was really annoyed, and decided to try a different ram. I opened up again my computer, and installed a 2 gb original ram sticks, that I had. (they are from my bf MacBook pro 13. He got my original 4gb).
The black screen of death continued to occur...

Anyhow, from then, until today, for 2 weeks, I tried restoring, installing, backing up, etc. Etc. Etc... And I think I found for the first time SOME correlation between the BSOD:

starting MS Word 2011 will cause the most of the time. As well as MS PowerPoint and MS Excel. if the computer rests, the chances for a crash are higher. Which means, starting the MS Word 2011 right after a reboot will usually pass by with no problems, but rebooting, and then waiting a few min and starting Word will cause almost every time the BSOD.

Random crashes starting happen on a fresh upto date os x AFTER istat menus 3 has been installed. It might be also
connected to kasperaky av for Mac, and also to growl 1.2.2.

So, if I need to sum up, I think we might face some kind of background process inside the Mac os, that might cause collisions, or access violation for some softwares... Might be softwares that uses some deeper kernel Api's...

The last fact is...that I indeed think the problem is mainly or only happens once 10.6.7 has been installed... Which also explain apple respond...

What do you guys think?... I am starting to loose my mind here.. Ahhh!
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by mpspringer,

mpspringer Jun 1, 2011 9:47 AM in response to Yonsteron
Level 1 (0 points)

Jun 1, 2011 9:47 AM in response to Yonsteron

Yonsteron,

Excellent write up! I agree and understand how frustrating this problem is!!

I agree with you once 10.6.7 was installed, this issue seemed to manifest. Unfortunately, the issue now seems to happen more frequently. Since my last post, I have experienced two black screens. One of which JUST happened I've now reached a point where this issue is greatly affecting my work and is a huge distraction. I'm going to setup an appointment with Genius's..

- I do have MS Office products installed, however rarely use them. For me, Black Screen does not appear to be related to MS software usage.

- Similarly, growl 1.2.2 or Kasperaky (I don't have this installed) does not appear to be related.
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by mpspringer,

mpspringer Jun 1, 2011 9:48 AM in response to mpspringer
Level 1 (0 points)

Jun 1, 2011 9:48 AM in response to mpspringer

CRASH REPORT FROM 05-20-2011

Interval Since Last Panic Report: 465095 sec
Panics Since Last Report:          7
Anonymous UUID:                    6640E8AE-034E-49B5-8E8C-36EE110F2DA1

Mon May 30 13:47:41 2011
panic(cpu 0 caller 0x9eec8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa7755000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0xbc2a2188 : 0x21b510 (0x5d9514 0xbc2a21bc 0x223978 0x0)
0xbc2a21d8 : 0x9eec8f (0xc0423c 0xc74840 0xc133cc 0x0)
0xbc2a2278 : 0xb095d3 (0xe888c04 0xe66b004 0x100 0xccdbaa)
0xbc2a22c8 : 0xb005cc (0xe66b004 0x100 0xbc2a22f8 0x9de76c)
0xbc2a22f8 : 0x176a965 (0xe66b004 0x100 0x438004ee 0x1)
0xbc2a2438 : 0xb28250 (0xe66b004 0xe44f004 0x0 0x0)
0xbc2a2478 : 0x9f7e23 (0xe66b004 0xe44f004 0x0 0x0)
0xbc2a2518 : 0x9f4502 (0x0 0x9 0x0 0x0)
0xbc2a26c8 : 0x9f6536 (0x0 0x600d600d 0x702b 0xbc2a26f8)
0xbc2a2798 : 0xcb97bc (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)
0xbc2a2808 : 0xcc902a (0x1cef0000 0x1ce70180 0x8 0x0)
0xbc2a2828 : 0xcedc16 (0x1ce70180 0xb 0xbc2a2848 0x233be1)
0xbc2a2858 : 0xcee431 (0xeb9d000 0x0 0xbc2a287c 0x0)
0xbc2a2888 : 0xcce66d (0xeb9d000 0xa407a080 0x0 0x10c)
0xbc2a28d8 : 0xc906ee (0x6d458000 0x0 0x0 0x3)
0xbc2a2948 : 0xc8fdf9 (0x6d458000 0x0 0x2 0x3)
0xbc2a2978 : 0xc85ca7 (0x6d458000 0x0 0x2 0x6d448000)
0xbc2a2ab8 : 0xcbeee6 (0x6d448000 0x0 0xbc2a2bcc 0xbc2a2bc8)
0xbc2a2b68 : 0xc81c93 (0x6d448000 0x0 0xbc2a2bcc 0xbc2a2bc8)
0xbc2a2be8 : 0x56a738 (0x6d448000 0x0 0xbc2a2e3c 0xbc2a2c74)
0xbc2a2c38 : 0x56afd7 (0xd10020 0x6d448000 0xdb7f488 0x1)
0xbc2a2c88 : 0x56b88b (0x6d448000 0x10 0xbc2a2cd0 0x0)
0xbc2a2da8 : 0x285be0 (0x6d448000 0x10 0xdb7f488 0x1)
0xbc2a3e58 : 0x21d8be (0xdb7f460 0x1c7ef5a0 0x1fd7e8 0x5d43)
0xbc2a3e98 : 0x210a3e (0xdb7f400 0x0 0xe509620 0xec42930)
0xbc2a3ef8 : 0x216ca1 (0xdb7f400 0x0 0x0 0x0)
0xbc2a3f78 : 0x295168 (0xe1f9828 0x0 0x0 0x0)
0xbc2a3fc8 : 0x2a149d (0xe1f9824 0x0 0x10 0xe8bee64)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.2.6)@0xc76000->0xd2bfff
            dependency: com.apple.NVDAResman(6.2.6)@0x988000
            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x97b000
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x948000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x959000
         com.apple.nvidia.nv50hal(6.2.6)@0x1634000->0x1a48fff
            dependency: com.apple.NVDAResman(6.2.6)@0x988000
         com.apple.NVDAResman(6.2.6)@0x988000->0xc75fff
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x948000
            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x97b000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x959000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
10J869

Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 22636082967823
unloaded kexts:
com.cisco.nke.ipsec    2.0.1 (addr 0x1a5c000, size 0x454656) - last unloaded 34332733821
loaded kexts:
com.google.filesystems.fusefs    2.0.3 - last loaded 21586129836392
com.cisco.nke.ipsec    2.0.1
com.parallels.kext.prl_vnic    6.0 11828.615184
com.parallels.kext.prl_netbridge    6.0 11828.615184
com.parallels.kext.prl_usb_connect    6.0 11828.615184
com.parallels.kext.prl_hid_hook    6.0 11828.615184
com.parallels.kext.prl_hypervisor    6.0 11828.615184
com.paceap.kext.pacesupport.snowleopard    5.7.2
com.silex.driver.sxuptp    1.5.1
com.Cycling74.driver.Soundflower    1.5.1
com.apple.driver.AppleHWSensor    1.9.3d0
com.apple.filesystems.autofs    2.1.0
com.apple.driver.AppleTyMCEDriver    1.0.2d2
com.apple.driver.AGPM    100.12.19
com.apple.driver.AppleMikeyHIDDriver    1.2.0
com.apple.driver.InternalModemSupport    2.6.2
com.apple.driver.AppleHDA    1.9.9f12
com.apple.driver.AppleMikeyDriver    1.9.9f12
com.apple.driver.AudioAUUC    1.54
com.apple.driver.SMCMotionSensor    3.0.0d4
com.apple.kext.AppleSMCLMU    1.5.0d3
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AudioIPCDriver    1.1.6
com.apple.driver.AppleIntelYonahProfile    14
com.apple.driver.AppleIntelPenrynProfile    17
com.apple.driver.AppleIntelNehalemProfile    11
com.apple.driver.AppleIntelMeromProfile    19
com.apple.driver.AppleUpstreamUserClient    3.5.4
com.apple.driver.AppleMCCSControl    1.0.17
com.apple.driver.ACPI_SMC_PlatformPlugin    4.5.0d5
com.apple.driver.AppleLPC    1.4.12
com.apple.driver.AppleGraphicsControl    2.8.68
com.apple.driver.AppleBacklight    170.0.34
com.apple.GeForce    6.2.6
com.apple.filesystems.ntfs    3.4
com.apple.driver.AppleIntelHDGraphics    6.2.6
com.apple.driver.AppleIntelHDGraphicsFB    6.2.6
com.apple.driver.AppleUSBTCButtons    200.3.2
com.apple.driver.AppleUSBTCKeyEventDriver    200.3.2
com.apple.driver.AppleUSBTCKeyboard    200.3.2
com.apple.driver.AppleIRController    303.8
com.apple.driver.AppleUSBCardReader    2.5.8
com.apple.iokit.SCSITaskUserClient    2.6.5
com.apple.BootCache    31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.iokit.IOAHCIBlockStorage    1.6.3
com.apple.driver.AppleUSBHub    4.1.7
com.apple.driver.AppleFWOHCI    4.7.1
com.apple.driver.AirPortBrcm43224    427.36.9
com.apple.iokit.AppleBCM5701Ethernet    2.3.9b6
com.apple.driver.AppleEFINVRAM    1.4.0
com.apple.driver.AppleSmartBatteryManager    160.0.0
com.apple.driver.AppleUSBEHCI    4.1.8
com.apple.driver.AppleUSBUHCI    4.1.5
com.apple.driver.AppleAHCIPort    2.1.5
com.apple.driver.AppleACPIButtons    1.3.5
com.apple.driver.AppleRTC    1.3.1
com.apple.driver.AppleHPET    1.5
com.apple.driver.AppleSMBIOS    1.6
com.apple.driver.AppleACPIEC    1.3.5
com.apple.driver.AppleAPIC    1.4
com.apple.driver.AppleIntelCPUPowerManagementClient    105.13.0
com.apple.security.sandbox    1
com.apple.security.quarantine    0
com.apple.nke.applicationfirewall    2.1.11
com.apple.driver.AppleIntelCPUPowerManagement    105.13.0
com.apple.driver.AppleHDAPlatformDriver    1.9.9f12
com.apple.driver.AppleHDAHardwareConfigDriver    1.9.9f12
com.apple.driver.DspFuncLib    1.9.9f12
com.apple.driver.AppleProfileReadCounterAction    17
com.apple.driver.AppleProfileTimestampAction    10
com.apple.driver.AppleProfileThreadInfoAction    14
com.apple.driver.AppleProfileRegisterStateAction    10
com.apple.driver.AppleProfileKEventAction    10
com.apple.driver.AppleProfileCallstackAction    20
com.apple.driver.AppleSMBusController    1.0.8d0
com.apple.iokit.IOFireWireIP    2.0.3
com.apple.iokit.IOSurface    74.2
com.apple.iokit.IOBluetoothSerialManager    2.4.0f1
com.apple.iokit.IOSerialFamily    10.0.3
com.apple.iokit.IOAudioFamily    1.8.0fc1
com.apple.kext.OSvKernDSPLib    1.3
com.apple.iokit.AppleProfileFamily    41
com.apple.driver.AppleHDAController    1.9.9f12
com.apple.iokit.IOHDAFamily    1.9.9f12
com.apple.driver.AppleSMC    3.1.0d3
com.apple.driver.IOPlatformPluginFamily    4.5.0d5
com.apple.driver.AppleSMBusPCI    1.0.8d0
com.apple.nvidia.nv50hal    6.2.6
com.apple.NVDAResman    6.2.6
com.apple.iokit.IONDRVSupport    2.2
com.apple.iokit.IOGraphicsFamily    2.2
com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController    2.4.0f1
com.apple.iokit.IOBluetoothFamily    2.4.0f1
com.apple.driver.AppleUSBMultitouch    206.6
com.apple.iokit.IOUSBHIDDriver    4.1.5
com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.5
com.apple.iokit.IOUSBMassStorageClass    2.6.5
com.apple.driver.AppleUSBMergeNub    4.1.8
com.apple.driver.AppleUSBComposite    3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.5
com.apple.iokit.IOBDStorageFamily    1.6
com.apple.iokit.IODVDStorageFamily    1.6
com.apple.iokit.IOCDStorageFamily    1.6
com.apple.driver.AppleFileSystemDriver    2.0
com.apple.driver.XsanFilter    402.1
com.apple.iokit.IOAHCISerialATAPI    1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.5
com.apple.iokit.IOUSBUserClient    4.1.5
com.apple.iokit.IOFireWireFamily    4.2.6
com.apple.iokit.IO80211Family    314.1.1
com.apple.iokit.IONetworkingFamily    1.10
com.apple.iokit.IOUSBFamily    4.1.8
com.apple.iokit.IOAHCIFamily    2.0.4
com.apple.driver.AppleEFIRuntime    1.4.0
com.apple.iokit.IOHIDFamily    1.6.5
com.apple.iokit.IOSMBusFamily    1.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    6
com.apple.driver.DiskImages    289
com.apple.iokit.IOStorageFamily    1.6.2
com.apple.driver.AppleACPIPlatform    1.3.5
com.apple.iokit.IOPCIFamily    2.6
com.apple.iokit.IOACPIFamily    1.3.0
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by mpspringer,

mpspringer Jun 1, 2011 9:49 AM in response to mpspringer
Level 1 (0 points)

Jun 1, 2011 9:49 AM in response to mpspringer

CRASH REPORT FROM 06-01-2011

Interval Since Last Panic Report: 86142 sec
Panics Since Last Report:          1
Anonymous UUID:                    6640E8AE-034E-49B5-8E8C-36EE110F2DA1

Wed Jun 1 09:32:52 2011
panic(cpu 2 caller 0x9eec8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa719d000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x832b9728 : 0x21b510 (0x5d9514 0x832b975c 0x223978 0x0)
0x832b9778 : 0x9eec8f (0xc0423c 0xc74840 0xc133cc 0x0)
0x832b9818 : 0xb095d3 (0xe4da404 0xd506004 0x100 0x17277df)
0x832b9868 : 0xb005cc (0xd506004 0x100 0x832b9898 0x9de76c)
0x832b9898 : 0x176a965 (0xd506004 0x100 0x438004ee 0x10)
0x832b99d8 : 0xb28250 (0xd506004 0xe860004 0x0 0x0)
0x832b9a18 : 0x9f7e23 (0xd506004 0xe860004 0x0 0x0)
0x832b9ab8 : 0x9f4502 (0x0 0x9 0x0 0x0)
0x832b9c68 : 0x9f5aa0 (0x0 0x600d600d 0x704a 0x832b9c98)
0x832b9d38 : 0xcaa217 (0x832b9d58 0x0 0x98 0x2a358d)
0x832b9df8 : 0xcafc1d (0xecf9c04 0x0 0x98 0xacbf9022)
0x832b9f18 : 0xcb00b4 (0xecf9c04 0x10cc0c04 0x6d632898 0x6)
0x832b9f78 : 0xcb039f (0xecf9c04 0x10cc0c04 0x6d632898 0x832ba1e0)
0x832ba028 : 0xcc4691 (0xecf9c04 0x134260e8 0x832ba39c 0x832ba1e0)
0x832ba298 : 0xca5d09 (0x6d296000 0x134260e8 0x832ba39c 0x1)
0x832ba3f8 : 0xca5f47 (0x6d1b9000 0x13426000 0x1 0x0)
0x832ba428 : 0xca8a04 (0x6d1b9000 0x13426000 0xa17a0000 0xa45b6080)
0x832ba468 : 0xccad40 (0x6d1b9000 0x13426000 0x6d421274 0x140)
0x832ba4f8 : 0xcbc5a9 (0xdd97ac0 0x13426000 0x0 0x1)
0x832ba558 : 0xcbc810 (0x6d421000 0x6d42177c 0x13426000 0x0)
0x832ba5a8 : 0xcbcce4 (0x6d421000 0x6d42177c 0x832ba8cc 0x832ba86c)
0x832ba8e8 : 0xcb9aaf (0x6d421000 0x6d42177c 0x1 0x220677)
0x832ba908 : 0xc815a1 (0x6d421000 0x6d42177c 0x187b3c40 0x5051f7)
0x832ba938 : 0xcbb572 (0x6d421000 0x832baa7c 0x832ba968 0x6d421000)
0x832ba978 : 0xc858de (0x6d421000 0x832baa7c 0x832baa7c 0x832ba9e0)
0x832baab8 : 0xcbeee6 (0x6d421000 0x0 0x832babcc 0x832babc8)
0x832bab68 : 0xc81c93 (0x6d421000 0x0 0x832babcc 0x832babc8)
0x832babe8 : 0x56a738 (0x6d421000 0x0 0x832bae3c 0x832bac74)
0x832bac38 : 0x56afd7 (0xd10020 0x6d421000 0x11956a88 0x1)
0x832bac88 : 0x56b88b (0x6d421000 0x10 0x832bacd0 0x0)
0x832bada8 : 0x285be0 (0x6d421000 0x10 0x11956a88 0x1)
0x832bbe58 : 0x21d8be (0x11956a60 0x137925a0 0x1ed5f8 0x5e43)
    Backtrace continues...
      Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.2.6)@0xc76000->0xd2bfff
            dependency: com.apple.NVDAResman(6.2.6)@0x988000
            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x97b000
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x948000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x959000
         com.apple.nvidia.nv50hal(6.2.6)@0x1634000->0x1a48fff
            dependency: com.apple.NVDAResman(6.2.6)@0x988000
         com.apple.NVDAResman(6.2.6)@0x988000->0xc75fff
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x948000
            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x97b000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x959000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
10J869

Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 63754717148208
unloaded kexts:
com.cisco.nke.ipsec    2.0.1 (addr 0x1a5c000, size 0x454656) - last unloaded 34683120776
loaded kexts:
com.google.filesystems.fusefs    2.0.3 - last loaded 31420047470823
com.cisco.nke.ipsec    2.0.1
com.parallels.kext.prl_vnic    6.0 11828.615184
com.parallels.kext.prl_netbridge    6.0 11828.615184
com.parallels.kext.prl_usb_connect    6.0 11828.615184
com.parallels.kext.prl_hid_hook    6.0 11828.615184
com.parallels.kext.prl_hypervisor    6.0 11828.615184
com.paceap.kext.pacesupport.snowleopard    5.7.2
com.silex.driver.sxuptp    1.5.1
com.Cycling74.driver.Soundflower    1.5.1
com.apple.filesystems.smbfs    1.6.6
com.apple.driver.AppleHWSensor    1.9.3d0
com.apple.filesystems.autofs    2.1.0
com.apple.driver.AppleBluetoothMultitouch    54
com.apple.driver.AppleMikeyHIDDriver    1.2.0
com.apple.driver.AppleTyMCEDriver    1.0.2d2
com.apple.driver.AGPM    100.12.19
com.apple.driver.InternalModemSupport    2.6.2
com.apple.driver.AppleMikeyDriver    1.9.9f12
com.apple.driver.AppleHDA    1.9.9f12
com.apple.filesystems.ntfs    3.4
com.apple.driver.AudioAUUC    1.54
com.apple.driver.AppleUpstreamUserClient    3.5.4
com.apple.driver.AppleMCCSControl    1.0.17
com.apple.driver.SMCMotionSensor    3.0.0d4
com.apple.kext.AppleSMCLMU    1.5.0d3
com.apple.driver.AppleIntelYonahProfile    14
com.apple.driver.AppleIntelPenrynProfile    17
com.apple.driver.AppleIntelNehalemProfile    11
com.apple.driver.AppleIntelMeromProfile    19
com.apple.driver.ACPI_SMC_PlatformPlugin    4.5.0d5
com.apple.driver.AppleGraphicsControl    2.8.68
com.apple.GeForce    6.2.6
com.apple.driver.AppleLPC    1.4.12
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleBacklight    170.0.34
com.apple.driver.AudioIPCDriver    1.1.6
com.apple.driver.AppleIntelHDGraphics    6.2.6
com.apple.driver.AppleIntelHDGraphicsFB    6.2.6
com.apple.driver.AppleUSBTCButtons    200.3.2
com.apple.driver.AppleUSBTCKeyEventDriver    200.3.2
com.apple.driver.AppleUSBTCKeyboard    200.3.2
com.apple.driver.AppleUSBCardReader    2.5.8
com.apple.driver.AppleIRController    303.8
com.apple.BootCache    31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.iokit.SCSITaskUserClient    2.6.5
com.apple.iokit.IOAHCIBlockStorage    1.6.3
com.apple.driver.AppleUSBHub    4.1.7
com.apple.driver.AppleFWOHCI    4.7.1
com.apple.driver.AirPortBrcm43224    427.36.9
com.apple.iokit.AppleBCM5701Ethernet    2.3.9b6
com.apple.driver.AppleEFINVRAM    1.4.0
com.apple.driver.AppleSmartBatteryManager    160.0.0
com.apple.driver.AppleUSBEHCI    4.1.8
com.apple.driver.AppleUSBUHCI    4.1.5
com.apple.driver.AppleAHCIPort    2.1.5
com.apple.driver.AppleACPIButtons    1.3.5
com.apple.driver.AppleRTC    1.3.1
com.apple.driver.AppleHPET    1.5
com.apple.driver.AppleSMBIOS    1.6
com.apple.driver.AppleACPIEC    1.3.5
com.apple.driver.AppleAPIC    1.4
com.apple.driver.AppleIntelCPUPowerManagementClient    105.13.0
com.apple.security.sandbox    1
com.apple.security.quarantine    0
com.apple.nke.applicationfirewall    2.1.11
com.apple.driver.AppleIntelCPUPowerManagement    105.13.0
com.apple.driver.IOBluetoothHIDDriver    2.4.0f1
com.apple.driver.AppleMultitouchDriver    207.10
com.apple.driver.AppleHDAPlatformDriver    1.9.9f12
com.apple.driver.AppleHDAHardwareConfigDriver    1.9.9f12
com.apple.driver.AppleProfileReadCounterAction    17
com.apple.driver.DspFuncLib    1.9.9f12
com.apple.driver.AppleSMBusController    1.0.8d0
com.apple.driver.AppleProfileTimestampAction    10
com.apple.driver.AppleProfileThreadInfoAction    14
com.apple.driver.AppleProfileRegisterStateAction    10
com.apple.driver.AppleProfileKEventAction    10
com.apple.driver.AppleProfileCallstackAction    20
com.apple.iokit.IOFireWireIP    2.0.3
com.apple.driver.AppleSMBusPCI    1.0.8d0
com.apple.driver.IOPlatformPluginFamily    4.5.0d5
com.apple.iokit.IOSurface    74.2
com.apple.iokit.IOBluetoothSerialManager    2.4.0f1
com.apple.iokit.IOSerialFamily    10.0.3
com.apple.driver.AppleHDAController    1.9.9f12
com.apple.iokit.IOHDAFamily    1.9.9f12
com.apple.driver.AppleSMC    3.1.0d3
com.apple.nvidia.nv50hal    6.2.6
com.apple.NVDAResman    6.2.6
com.apple.iokit.IOAudioFamily    1.8.0fc1
com.apple.kext.OSvKernDSPLib    1.3
com.apple.iokit.IONDRVSupport    2.2
com.apple.iokit.AppleProfileFamily    41
com.apple.iokit.IOGraphicsFamily    2.2
com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController    2.4.0f1
com.apple.iokit.IOBluetoothFamily    2.4.0f1
com.apple.driver.AppleUSBMultitouch    206.6
com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.5
com.apple.iokit.IOUSBMassStorageClass    2.6.5
com.apple.iokit.IOUSBHIDDriver    4.1.5
com.apple.driver.AppleUSBMergeNub    4.1.8
com.apple.driver.AppleUSBComposite    3.9.0
com.apple.driver.AppleFileSystemDriver    2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.5
com.apple.iokit.IOBDStorageFamily    1.6
com.apple.iokit.IODVDStorageFamily    1.6
com.apple.iokit.IOCDStorageFamily    1.6
com.apple.driver.XsanFilter    402.1
com.apple.iokit.IOAHCISerialATAPI    1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.5
com.apple.iokit.IOUSBUserClient    4.1.5
com.apple.iokit.IOFireWireFamily    4.2.6
com.apple.iokit.IO80211Family    314.1.1
com.apple.iokit.IONetworkingFamily    1.10
com.apple.iokit.IOUSBFamily    4.1.8
com.apple.iokit.IOAHCIFamily    2.0.4
com.apple.driver.AppleEFIRuntime    1.4.0
com.apple.iokit.IOHIDFamily    1.6.5
com.apple.iokit.IOSMBusFamily    1.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    6
com.apple.driver.DiskImages    289
com.apple.iokit.IOStorageFamily    1.6.2
com.apple.driver.AppleACPIPlatform    1.3.5
com.apple.iokit.IOPCIFamily    2.6
com.apple.iokit.IOACPIFamily    1.3.0
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by genericpenguin,

genericpenguin Jun 1, 2011 3:30 PM in response to mpspringer
Level 1 (5 points)

Jun 1, 2011 3:30 PM in response to mpspringer

Probably not going to help everyone but I managed to stop mine crashing by unticking the "Automatic graphics switching" checkbox in the Energy Saver preferences pane. Mine was crashing every hour or so (unless I played a game like Minecraft in which case it crashed within 60 seconds) and once I disabled that feature I haven't had a crash since. Hope it helps someone.
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by Yonsteron,

Yonsteron Jun 2, 2011 3:16 AM in response to mpspringer
Level 1 (0 points)

Jun 2, 2011 3:16 AM in response to mpspringer

Hmm.. if you are working with an external display connected, the "Automatic graphics switching" will not do anything, since the graphics used in this case are the nvidia only... and since most of my time I work with an external display connected, it won't work for me...
(The crashing occurs both with or without external display connected. While it is connected, both screens are "Black").

But - I have found this post:
http://wilby.com/cameron_blog/2010/05/31/macbook-pro-62-core-i7-nvidia-330m-gt-c rash-issues-fix/

Which seems to be the exactly same problem, running windows.
And, accourding to the post, there is a fix, and is connected to the nvidia drivers!

If this is the case, it might indeed be a driver issue with 10.6.7!

I have started installing windows 7 64 bit yesterday, and will finish today once I get back from work.
Will update once I work around in windows alittle bit.
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Accepted Answer · May 24, 2011 10:09 AM

mpspringer

Level 1 (0 points)

May 24, 2011 10:09 AM in response to mpspringer

Great advice from WhoaTony, from this thread.

WhoaTony wrote:

Hey KP,

Good to hear man!

Visited the Apple Store for the 4th time today, and the Genius this time round went through a length process with me so that we could get down to the bottom of the issue. He was much nicer than the people I've been dealing with so far.

He couldn't figure out the problem and had to get a second opinion, but again, neither of them could spot the issue. I managed to check it in for a logic board replacement after specifying the following (advice for others):

1) I reinstalled the OS after a clean wipe using disk utility, and DID NOT restore from time machine but instead only copied a few files over.

2) Apple has already performed the extended ASD which reported no issues, hence doing it again would be pointless

3) The issue WOULD occur on a clean reinstall, with absolutely no 3rd party software installed

4) My mates with the same models DO NOT have the issue (stupid that I needed to mention that I know)

5) I saved every single kernel panic log into a seperate folder so that they wouldn't disappear after a certain amount of time (It's impressive how big that folder became)

6) I DID NOT drop or bump the machine in any way

And only then, did I get it checked in. But it's done, and I'm happy

Q: MacBook Pro: Intermittent Black Screen

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