5 Replies Latest reply: Feb 13, 2013 10:12 PM by mattsyd7
latchezar Level 1 (0 points)

What is the reason , that I have very often the message on received e-mails " this message has no content" and there is no option to download the content.I can not follow any logical reason for that,because there are also messages with the full content.


iPhone 4, iOS 4.3.2
  • RBC03 Level 1 (0 points)

    I have the same problem as well as my client. Some emails come in just fine while others come in and say 'this message has no content' when it does. If I later go to my computer it downloads that email in full without any issue. What can be done to resolve this?

     

    Email account is a POP3, iPhone 3Gs running 4.2.1

     

    I've tried the following with no luck:

    - closing email app and relaunching

    - hard restart

    - tried going into other mail folders and back to inbox

    - tried quitting mail app and shutting down phone and then restarting

  • Barbara Klein Level 1 (0 points)

    Delete the email account that is giving you the "no content" messages and then re-create it.  You should be able to get the "no content" messages on the iPhone then.

  • llpops Level 1 (0 points)

    That does not work on the IPad.  My problem is with a pop3 account and it is very intermittent.  I have two other pop accounts and it has not happened with them.  The message comes fine with Mac outlook 2010.

    Very frustrating!

  • Megafaith Level 1 (0 points)

    If you go to forward the message it will appear!

    Don't understand but it cures a short term problem until you get the settings sorted.

  • mattsyd7 Level 1 (0 points)

    I had a client ask me about this, I dived remotely to sort it out. When forwarding from Outlook for Mac 2011, the recipient (in this case me), gets the "This message has no content" in the preview of the message in Apple Mail. When I opened the email though, all content was there. After several tests it turns out that forwarding an email without adding any text to the body of the email generates the error. By the sender typing in, for example "FYI.." at the top of the email above the fowarded text the error no longer occured.

     

    Mybe this is an Outlook issue. I wonder if it's Outlook for Mac only or PC too....