Skip navigation

disk utility open error 5

4432 Views 9 Replies Latest reply: May 25, 2011 8:19 AM by Andy57 RSS
Andy57 Level 1 Level 1 (0 points)
Currently Being Moderated
May 24, 2011 3:16 PM

My brand new iMac, (2 weeks old) is beachballing.   I ran the disk utility and got a million bad permissions and open error 5.   What does this mean, why would it have these problems out of the box?

  • Eric Ross Level 6 Level 6 (11,650 points)
    Currently Being Moderated
    May 24, 2011 3:18 PM (in response to Andy57)

    Start your iMac with the original DVD that came with your iMac. Then run disk utility to repair the disk and the permissions.

  • Eric Ross Level 6 Level 6 (11,650 points)
    Currently Being Moderated
    May 24, 2011 8:02 PM (in response to Andy57)

    You should backup your data and do a clean install, also make sure you restore your information using migration assistant.

  • Eric Ross Level 6 Level 6 (11,650 points)
    Currently Being Moderated
    May 24, 2011 9:21 PM (in response to Andy57)

    When you started your Mac with the system DVD I see you were uable to run disk utility. What you should have done is exit the installer and start disk utility from the untilities menu. http://support.apple.com/kb/ht1782

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.