I have a 3GS that after updating it through iTunes, I received a message the next day to plug it into iTunes. iTunes tells me that it needs to be restored but when it gets to almost 100% complete, I keep getting error 1013. I'm running Vista and I've restarted my computer several times, uninstalled and reinstalled iTunes and various other solutions that I've found. Please help!
iPhone 3GS, iOS 4.3.2
Here is Apple's explanation of that error: http://support.apple.com/kb/TS3694#error1013
Thanks. I've already actually tried literally everything that they suggest. This has never happened to me before despite using the same computer and network for the last year that I've had my iPhone. I have also tried this on another computer on the same network and yet another computer on a completely different network. I'm stumped.
You've checked the hosts file?
Correct. There were no gs.apple.com entries in the host file. My understanding is that there shouldn't be.
There should not be. gs.apple.com entries will only be in the hosts file if an app has been run on the computer to hack or jailbreak an iphone. The way it works is the hacking program redirects activation requests to a different server that pretends to be Apple.
As this is clean there is something blocking access to gs.apple.com. It could be your firewall or antivirus, or some newer routers now have built in firewalls. If your computer is connected to an office network, either directly or via VPN, that network could be blocking the connection.
Try a different computer on a different local network.
If none of these fix it you may have a hardware problem; take it to an Apple store. If they can't restore it they should replace it if it's still in warranty.
3 GS with error 1013 when almost 100% restored. Stuck in recovery!
