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My wifi ipad shows the wrong physical location when connected at home.

Wifi ipad shows wrong location when connected at home. When connected at a public wifi it's correct. My first gen ipod touch shows the right location even at home. Apple suggests it is in the linksys router setup. Linksys suggested a reset to factory defaults, but that did not help. Have been through the ipad reset, the network reset without success. Any ideas?

iPad 2

Posted on May 24, 2011 8:34 PM

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Posted on May 24, 2011 9:17 PM

The WiFi location determination is sloppy at best. There is quite a bit of secrecy about the mechanism but apparently some WiFi routers are identified in a database that's used by Location Services. In any event, the physically closest router that's in the database is used to identify your location.


I live in house #7. My home is never identified as the location. Usually, house #1 (100 yards down the street) is given as the location as my neighbor there always has his router powered. However, when my neighbor across the street in either #6 or #8 powers up his router, my location changes to whichever one is powered. If both are powered, it picks #6.


I have been completely unable to figure out how to get my router in the database.

76 replies

Mar 23, 2013 4:03 PM in response to montanafromsa

Interesting. So you're saying that you fired up your old router in a new location and then very shortly afterward* you launched the Maps app on you WiFi-only iPad, within receiving distance of your router, and it found its correct location?


(*I say "very shortly afterward" because if there was time for your iPhone or anyone else's iPhone in the area to report the correct location of the router, then this wouldn't mean anything.)


Anyway, I suspect that the location service does use a kind of voting algorithm, so that if there are a bunch of routers it knows about all in a similar area, and one that it thinks is very far away, it probably ignores the outlier (and/or corrects the entry for it).


I still wish there was a way to enter my router explicitly in their database through a web form. I live in an urban canyon full of high-rises where the GPS location given by my iPhone is never very close, so the automatic method they have for updating router locations can't work well.

May 25, 2013 8:51 PM in response to Steven Wilson

Adding new to told also... I had the same problem. We recently moved from Georgia, USA to Seoul, South Korea. When we set up our internet, I couldn't find the power cords to the Airport Extreme so I plugged in the Airport Express (new- never used) to get things going. For several days all was well, I was able to correctly locate myself on all of my devices, Wifi only iPad, wifi only iPhone (for now). We found the power cord and swapped the Airport Extreme Base Station in.... and since then we are located back in Georgia.


So obviouly it has to do with the router connecting to the database. That being said, I'm about to try your fix Steven). Cross your fingers.

Sep 26, 2013 3:43 AM in response to russfromfairhill

I moved house four months ago. I have an iPad 4th gen wifi only which stubbornly believed we still lived at our old house, even when 10cm away from an iPhone which knew exactly where we were. So having a GPS iOS device on your home wifi does not automatically update the address associated with the wifi.


However, this afternoon out of frustration I opened Maps on the iPad and used the "report a problem" screen to complain. An hour later my iPad, which I had open on Maps still, suddenly relocated spontaneously to our new address.


Of course, it could be a coincedence.


This also updated Google Maps, which relies on the location reported by the iPad.

Nov 1, 2013 12:16 PM in response to russfromfairhill

Our router was recently moved to a nearby city and my iPhone continued to show the old location. When I turn off Wifi, it can no longer use the routers for positioning and relies only on GPS. This correctly finds my location (albeit after GPS's usual minutes-long narrowing down period).


I read that turning off Location Services clears the cache of wifi and cellular locations in iOS, so with the Wifi off, I also turned off Location Services, waited a moment, then turned both back on. Now my position is at least in the correct city and within the (rather large) error circle. I expect that the accuracy will improve over time.


I'd like to see others try to duplicate this and see if it works to update Apple's DB. Make sure both Wifi and Locations Services are both off at the same time.

Dec 30, 2013 10:10 AM in response to Kirk McElhearn

Apple has not used the Skyhook database for several years (iOS 3.2 is the last time Skyhook was used). So by updating the information there you may have helped others, but not yourself. As far as I know, there is no way to manually update Apple's database. You just have to use an iPhone (or an iPad with GPS) near the WiFi hotspots and their locations should eventually update automatically.


http://techcrunch.com/2010/07/29/apple-location/

http://support.apple.com/kb/HT5594

Apr 10, 2014 7:58 AM in response to russfromfairhill

This worked for me:


1. Turned off wi-fi and location services on all ios devices.

2. Turned on location services on iPhone(s).

3. Turned on wi-fi on iPhone(s).

4. Turned on location services and wi-fi on iPad(s).


One of our iPads still didn't work after the first attempt, but cycling both wi-fi and location services again got it working as well.


Background: Moved from one state to another, and both iPads had our current location at our previous address. Both iPhones had the correct current address. We have a Time Capsule for our router which is connected to a simple cable modem (no wi-fi, cable in, single Ethernet out). We never touched router settings to fix the current location on both iPads. All ios devices are running the most recent ios 7 update.

May 12, 2014 8:45 AM in response to FelixORiley

Tried this, as well as the other suggestions. Nothing works. Macbook air reports the wrong location when using maps, and ipad also reports the wrong location. I have 3 iphones that report the right location connected to the router, but so far, its location in the apple database has not yet been updated. Very disappointing that there is no fix for this. Will bookmark for future replies

Apr 14, 2015 12:46 PM in response to russfromfairhill

I don't exactly know what did the trick, but for me the problem is solved.


FIrst, go to Settings->Privacy->Location services->System services->Frequent locations and clear the history. System services is hidden all the way below the apps.


Then, disable location services, wait a few moments and restart.


Apart from that I changed my own personal home address in the address book to the new address I moved to.

Jul 16, 2015 12:04 PM in response to Chris Innanen

I finally got my ipad (wifi only) to show its proper location by doing a combination of some of the above suggestons.

I had good positions on my ipad for quite a long time, but had recently lost ANY location while at home on my wi-fi. Find my phone was saying the iPad was online, but no location available. Also, had good locations for it at other peoples homes while logged onto their wi-fi's. So... First, to make sure my router was properly located, I turned off cellular and Wi-Fi on my iPhone, and I went outside (for good GPS coverage) near a window near the router. Then went to maps to get my location. At first the circle of error was large (several hundred feet), then slowley (over a minute or so) narrowed down to very small. I let it wander a little for a few minutes. Then I turned on Wi-Fi, selected my router, and selected "Forget this network". Waited a minute or so watching my position in Maps (Maps was on throughout this process by the way). Then I reselected my router in Wi-Fi again and typed in the password. Maps was showing a very small circle of error. Next, to check it out (still on my iPhone) I went to airplane mode (to turn off cellular and gps) and turned Wi-Fi on. Now I should only be in wi-fi for locating myself. Went back to maps and had a large circle of error (maybe 600 feet or so) but it slowly went to a small circle (less than 50 ft) within a minute or so as I walked around the yard near my window. Went to find my phone but it still said my ipad was online but no location available. Went to the iPad and did what Chris Innanen said above, which was to - on the iPad, turn off wifi and location services. Went to maps and drew a blank as expected. Turned back on wi-fi and location services (I think in that order) and got a proper location in Maps, centered on the location where I had established with my iphone for my router. The circle of error was about 600 ft, (while at the same time my circle on my iphone was only about 20 ft). This whole process was done in about 20 minutes time, so I didn't need a half day to two days to get things on track. My ipad circle of error was down to about 500 ft after an hour or so. When my wife comes home I am going to do the same thing with her iphone to see if it gives my ipad location better confidence (smaller circle). Another ipad in my house gives me the exact picture in Maps as my first. Same center of the dot and same size of circle.

I later tried another ipad in the house, but when I turned on maps, it told me something like "turning on frequent places will improve locations etc,etc", so I wonder if that may have something with the crowd based data. There is also a switch next to that (all under location services) titled "Improve Maps" which lets apple use your frequent places for better map locations. Hmmmmmm.

Update while I am writing this, the ipad error circle has grown a bit back to about 600 ft, yet I have done nothing else in between. I will definitely be watching this over time. !!

Hope this helps someone else.

My wifi ipad shows the wrong physical location when connected at home.

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