annfrombath

Q: delete wrong apple ID from the appstore login

when I try to update my apps on the ipad the box that pops up has the wrong apple ID in it and I can not change it no matter what I do.  I have re set the info in the settings and when viewed there the info is correct.  When I get into the app store I still get the wrong ID no matter what I do... anyone have any suggestions

iPad

Posted on May 25, 2011 6:10 AM

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Q: delete wrong apple ID from the appstore login

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  • by aeg98,

    aeg98 aeg98 Apr 4, 2014 9:23 PM in response to Chris CA
    Level 1 (0 points)
    Apr 4, 2014 9:23 PM in response to Chris CA

    Except it obviously doesn't work if I tried that already. I want to use my Apple ID not my brothers. Anyway it fixed by signing out of iTunes through my settings, uninstalling the apps that wouldn't update, then reinstalling them and when you do that it asks you to sign into your Apple ID. But it's still inconvenient if you have several apps.

  • by Page2,

    Page2 Page2 Apr 11, 2014 9:15 AM in response to aeg98
    Level 1 (0 points)
    Apr 11, 2014 9:15 AM in response to aeg98

    So here's my deal...I'm given a MacBook Pro that had belonged to my wife's aunt. I change the user account over to my name, my info, my Apple ID - removing all traces of the aunt from the hardware/OS. I then update the OS to Mavericks.

     

    The app store tells me that I've got updates to iMovie and iPhoto ready to download - keep in mind that these are FREE SYSTEM-RELATED UPDATES...the aunt NEVER went in with her own Apple ID and purchased these as standalone 'apps'. The app store tells me that I'm signed-in as me, so I go ahead and click 'update'.

     

    Up comes the aunt's Apple ID in an uneditable field, looking for a password - same garbage you guys have been on about. BUT - in my case - these original elements of the system itself never had any connection or relation to the aunt AT ALL...If anything, when I upgraded to Mavericks - and did so with my own Apple ID - iMovie and iPhoto SHOULD be connected to ME!

     

    Advice?

  • by Chris CA,

    Chris CA Chris CA Apr 11, 2014 9:29 AM in response to Page2
    Level 9 (79,660 points)
    iTunes
    Apr 11, 2014 9:29 AM in response to Page2

    Page2 wrote:

     

    So here's my deal...I'm given a MacBook Pro that had belonged to my wife's aunt.

    You should format/erase the drive and reinstall everything.

  • by cyglenn,

    cyglenn cyglenn Apr 18, 2014 7:17 AM in response to annfrombath
    Level 1 (0 points)
    Apr 18, 2014 7:17 AM in response to annfrombath

    We have a Mac Server that is running OSX 10.7 with server utilities. The Mac was setup by an employee that is now longer with the company. When we try to updated it to OSX 10.9 we get a message that the App must be updated with the persons Apple ID that is no longer with the company. Since we have 1000+ computers using services off of the server we cannot shut it down to format/erase the drive.

     

    We setup a new departmental Apple ID so this doesn't happen again. We have already purchased the server utilities App and used this AppleID to setup, purchase and run updates on several Macs around our sites. Since all of the Apps on the server needing updated are also purchased under the AppleID there shouldn't be a problem with licensing. How can we get by the AppleID problem? There should be a way to have the App Store check the new AppleID to verify that the new ID has rights to the Apps and update them.

  • by ignorant1bliss,

    ignorant1bliss ignorant1bliss May 3, 2014 4:25 PM in response to aeg98
    Level 1 (0 points)
    May 3, 2014 4:25 PM in response to aeg98

    Same prob here. I gave my 3rd gen to my daughter. She escaped Apple-madness for a laptop lol Now i am signed into the ITunes store with my ID in Settings but updates for apps show her Apple ID. There's no option outside of settings to change the apple ID.  Apple needs to fix this bug - I have too many apps to reinstall evrything - especially since every Ipad I've owned (1-3) & every iPhone has bricked when i try to synch it. I take it to the store so they see it working. If they brick it, they have to replace it. Lol

     

    Come on - APPLE!

  • by Honey70,

    Honey70 Honey70 Jun 4, 2014 8:48 PM in response to suk c.
    Level 1 (5 points)
    Jun 4, 2014 8:48 PM in response to suk c.

    Thank you. I just bought this phone 5 hours ago and transferred all of my apps from my 4S. So, I knew that these were all my purchases.

  • by Gandolf094,

    Gandolf094 Gandolf094 Jul 3, 2014 10:04 PM in response to annfrombath
    Level 1 (0 points)
    Jul 3, 2014 10:04 PM in response to annfrombath

    The incorrect ID thats showing up, is that your old Apple ID? If so, go to Settings>iTunes & App Store. Click on Apple ID on the top and type in the old ID>iForgot>enter old ID again>answer security questions. Then, you can create a new password that you DO know! After that, just sign out of that ID and sign back in with your new one.

  • by gail from maine,

    gail from maine gail from maine Jul 3, 2014 10:10 PM in response to Gandolf094
    Level 7 (26,918 points)
    iCloud
    Jul 3, 2014 10:10 PM in response to Gandolf094

    Hi Gandolf,

     

    Apparently you've been spending too much time in the Shire - annfrombath's post was in 2011....

     

    The problem she described is likely not an issue with the wrong Apple ID being signed on, but rather a situation where the apps were purchased with an old Apple ID, and a new (separate) one has since been created. Apps are forever tied to the ID they were purchased under. So, when a new (separate) Apple ID is created, the apps purchased under that old ID will continue to ask for that old ID's password when updating apps.

     

    Cheers,

     

    GB

  • by Kaytee107,

    Kaytee107 Kaytee107 Aug 13, 2014 7:00 AM in response to Gandolf094
    Level 1 (0 points)
    Aug 13, 2014 7:00 AM in response to Gandolf094

    I am having a similar problem except the Apple ID they want a password for isnt mine . My phone is brand new, and i dont even recognize the apple ID that comes up! has my phone been hacked?

  • by Chris CA,

    Chris CA Chris CA Aug 13, 2014 11:16 AM in response to Kaytee107
    Level 9 (79,660 points)
    iTunes
    Aug 13, 2014 11:16 AM in response to Kaytee107

    Kaytee107 wrote:

    My phone is brand new,

    Where did you get this iPhone?

  • by Kaytee107,

    Kaytee107 Kaytee107 Aug 13, 2014 12:12 PM in response to Chris CA
    Level 1 (0 points)
    Aug 13, 2014 12:12 PM in response to Chris CA

    I bought the phone brand new from Rogers at the end of June. I ended up deleting the app them reinstalling it. Seems to be okay so far. The Apple ID that came up was a very foreign hotmail acct.

  • by tbobx,

    tbobx tbobx Aug 15, 2014 9:11 AM in response to Chris CA
    Level 1 (0 points)
    Aug 15, 2014 9:11 AM in response to Chris CA

    Sometimes that's not an option.

     

    Apple includes apps with the hardware, then ties them to a particular Apple ID.

     

    This is a HUGE pain in the *** when dealing with business computers.

  • by Chris CA,

    Chris CA Chris CA Aug 15, 2014 9:38 AM in response to tbobx
    Level 9 (79,660 points)
    iTunes
    Aug 15, 2014 9:38 AM in response to tbobx

    tbobx wrote:

     

    Sometimes that's not an option.

    Sometimes what is not an option?

     

    Apple includes apps with the hardware, then ties them to a particular Apple ID

    Preinstalled apps on the iPhone are part of the OS and aren't tied to anything.

    Any apps you have are tied to your AppleID so just redownload them.

  • by tbobx,

    tbobx tbobx Aug 15, 2014 9:51 AM in response to Chris CA
    Level 1 (0 points)
    Aug 15, 2014 9:51 AM in response to Chris CA

    Wiping the machine and starting from scratch.

     

    This happens to be in the iPad forum, but this is the closest thing I can find to the fact that I'm having this issue on a Mac.

  • by tariqsaany,

    tariqsaany tariqsaany Aug 16, 2014 9:22 PM in response to annfrombath
    Level 1 (0 points)
    Aug 16, 2014 9:22 PM in response to annfrombath

    <Edited by Host, Removed personal information>

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