You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I recently uploaded video from a personal digital camera to my Windows computer. However, when I attempt to play the video via QuickTime, I am presented with Error -2048 stating it is not a file that QuickTime Understands. The file has the .MOV extension and I am attempting to play via QuickTime 7.6.9. I looking for any suggestions as to why it may not be playing as well as any possible fixes. Thanks.
QuickTime-OTHER, Windows Vista
Error -2048 is almost always caused by the file format found inside the container.
If your camera records in MPEG-2 format (even inside a .mov container) then QuickTime Player will display this dialog.
You can use VLC (free) to view the file. QuickTime Player requires additional software components ($20) to view MPEG-2 files.
Thanks for the info. I downloaded the VLC player and that worked, so I think I will just go with that. Appreciate the help.
Thanks for the advice. I'm having a similar issue on a brand new Windows 7. The .mov file was sent to me as mail to my gmail account. I am unable to open it if I select "Download" and then choose to save it first to my HD and launch it from my installed Quicktime Player v. 7.6.9 (1680.9).
However, if I select "Download" and then "Open" directly from within the Internet Explorer 8 session of gmail, it runs fine.
In both cases, the same version of Quicktime Player is being used.
Why is there a difference?
Many thanks.
error 2048 - file quicktime doesn't understand
