error 2048 - file quicktime doesn't understand

I recently uploaded video from a personal digital camera to my Windows computer. However, when I attempt to play the video via QuickTime, I am presented with Error -2048 stating it is not a file that QuickTime Understands. The file has the .MOV extension and I am attempting to play via QuickTime 7.6.9. I looking for any suggestions as to why it may not be playing as well as any possible fixes. Thanks.

QuickTime-OTHER, Windows Vista

Posted on May 25, 2011 7:48 AM

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May 25, 2011 10:18 AM in response to greginfranklin

Error -2048 is almost always caused by the file format found inside the container.

If your camera records in MPEG-2 format (even inside a .mov container) then QuickTime Player will display this dialog.

You can use VLC (free) to view the file. QuickTime Player requires additional software components ($20) to view MPEG-2 files.

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Jul 31, 2011 7:42 AM in response to QuickTimeKirk

Thanks for the advice. I'm having a similar issue on a brand new Windows 7. The .mov file was sent to me as mail to my gmail account. I am unable to open it if I select "Download" and then choose to save it first to my HD and launch it from my installed Quicktime Player v. 7.6.9 (1680.9).


However, if I select "Download" and then "Open" directly from within the Internet Explorer 8 session of gmail, it runs fine.


In both cases, the same version of Quicktime Player is being used.


Why is there a difference?


Many thanks.

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error 2048 - file quicktime doesn't understand

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