4 Replies Latest reply: Dec 5, 2012 4:59 PM by Christyinak
suz111111 Level 1 Level 1 (0 points)

my bf changed my passcode for a 'joke' and now my phone is disabled. To make matters worse, a couple of weeks ag I spilt OJ onto my laptop, so i dont have itune either. What do i do to enable the iphone without losing all my numbers/texts/apps and pics? (just came back from hol so really don't want to lose pics)

 

thx


iPhone 3GS
  • wjosten Level 10 Level 10 (93,750 points)

    Well, here's the deal. If you can't remember your passcode, restoring your phone from backup on the last computer the phone was synced with will remove the passcode. Otherwise, your only choice is to restore as a new device in iTunes. All of your data on the phone will be erased. I'd suggest you make your boyfriend remember the passcode.

  • suecoo Level 1 Level 1 (0 points)

    Can I just clarify that if I can sync an iphone on the pc that it was previously synced on it will remove the passcode? My relative has passed away and has an iphone which has been previously synced on my pc. We are not sure yet if it has a passcode on. If I sync it on my PC will it remove any SMS sent/received since that date?

  • wjosten Level 10 Level 10 (93,750 points)

    Syncing will not remove the passcode. As provided, if you do not know the passcode or cannot remember it, restoring the phone from backup on the last computer the phone was synced with will remove the passcode. Any data currently on the phone but not in the iPhone backup that will be used to restore the phone will obviously be lost. If you do not have access to the last computer the phone was synced with, you will have to restore as a new device in iTunes. What you could do is connect the phone to the last computer the phone was synced with and sync. This will create a current iPhone backup. Very important that the last computer be used.

  • Christyinak Level 1 Level 1 (0 points)

    I just had this happen.  My iPhone 4 said that it was disabled for 22,508,383 minutes.  Apple tech support told me there was nothing I could do.  I kept trying.  I hooked my disabled iPhone up to Image Capture on my MacBook Pro and it imported my photos.    Nothing was lost!