Built-in iSight isn't working?

Try the following: Clicky Click---> my isight camera is not working-not recognised with photo booth or ichat

======================

To fix your iSight, shut down computer. Reboot in safe mode (press power button and then hold shift key down). After computer boots, restart again. Hopefully, your iSight will start working again.

Strongly suggest that you cross-post over in the iSight forums: https://discussions.apple.com/community/peripherals/isight

There are 2 iSight experts over there who are amazing, Ralph Johns (UK) & EZ Jim.

Good luck!

P.S. Will see if I can get a HOST to make the transfer.

Hi,

Do you have the Google Video Plug-in for Intel Macs Installed ?

Is there any chance the Web Browser is open when also using Photo Booth ?

Which version of Skype (version 5 seems to be suspect)

Secondary to that a Major outage has been reported on their network (which technically means it is a Microsoft outtage)

It would be very helpful to know which apps you have tried the Camera in ?
Quicktime Player ?

iMovie ?

Comic Life ? (if it was Bundled on your Mac)

iChat ?

Try System Preferences > Accounts > (your account) > Click the Current account Pic and choose the Snap Shot option.

Have you tried things in a separate User Account (I know you said you tried "Everything". I am just trying to get a clear picture (pun intended) of what "Everything" is)

If you click on the Apple Menu icon and hold the ALT( ⌥) key down the second item become the launch spot for the System Profiler

Can you Screen Shot the bit in Hardware > USB for the camera ?

(Use the Apple/CMD ( or ⌘) + Shift (⇧)+ 4 and draw round it)

Do you also have iGlasses installed ?

Any other Camera app that you have downloaded/installed ?

<
9:29 PM Thursday; May 26, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

>

Hi,

Great and clear info.

Could you repost the pic by highlighting the iSight in the top Right hand panel so it's details appear in the bottom right (that current lists the info about the track pad) ?

Hopefully it will list similar sort of info to the track pad (none missing)

The speed on that one should be 480Mb/sec when you get there.

Baby Boomer has managed to get the thread moved. (I found it looking in the iSight Forum).

It is late where I am and it will be a while before I pick up on new replies.

In the meantime can you remove any other USB external Devices connected (Eject any Hard Drive/USB Sticks first)

Then Shut down the Computer.

As it is a Lap top remove the mower cable if connected.
Wait 15 Mins

Then Restart the computer.

This normally resets the Firewire ports but hopefully may help the Mac to recheck the Device numbering system for the USB devices. (And as you can see there are several internal ones)

Does your Remote launch Front Row ? (Has it even been linked to do so?)

Is Blue Tooth On or Off ?

(Other internal USB items)

Have you tried downloading the COMBO version of the OS Update and installing that over what you have ?

I have not forgotten about the Sound issue but that is separate. (I will get to it later)

Google Plug-in removal.

There should be a reference to it in Hard Drive/Library/Internet Plug-ins

In Hard Drive/Library/Application Support is there a Google Folder ?

There should be a Uninstaller inside

Run the uninstaller.

Delete the folder as well afterwards (Drag to the Trash)

Restart the computer as the folders, over this side as it were, load when the computer starts up.

10:21 PM Thursday; May 26, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Hi all.

I am having this exact same issue. I have followed all the additional instructions brought up in this thread,

I'm currently living in Berlin, Germany.. and don't have the luxury of an Apple store (surprising for a capital) for a few more months. I'm running a mid-2010 27" imac with an intel i5 and the latest version of Snow leopard.

My bluetooth is off, google plug-ins have been removed. Naturally, Im a bit frustrated that this problem is ongoing and I'm hoping that someone has some additional suggestions.

any assistance is greatly appreciated.

Hi,

So you have tried the camera in other apps ?

You have tried in those same apps but in a different Mac User ?

You have tried Safe Boot ?

You have Reset the PMU/SMC ?

What app are you trying to use it in ?

(There hints in your post it is a Browser and a Flash based site but I am guessing)

I take it the Blue Tooth thing was only to cover the fact it is connected by USB internally ?

Does the camera show in the System Profiler ?

Realistically if the Safe Boot or SMC/PMU reset has not shown the camera in the System Profiler only an Engineer at a Store or Apple Service Centre is likely to be able to help.

This page may help if you have/need to send it to Apple.

8:48 PM Monday; June 6, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I'm currently living in Berlin, Germany.. and don't have the luxury of an Apple store (surprising for a capital) for a few more months.

Perhaps you have the luxury of an AASP? Check out International AASP’s & Other Services & AASP's Outside of the USA

Hi, Many thanks for your prompt response!

Other apps and other user accounts make no difference unfortunately. I've tried the safe boot and the reset option. I've tested the isight in imovie, ichat and photobooth.

Camera does show in the system profiler.

I was worried it might come to a service visit. Living here you don't really need a car.. until you need to lug a 27" imac about the city,

I believe there are 2 authorized service centres in my district, hopefully my German is solid enough to get my point across to them.

I hope the new generation imacs are not similarly afflicted. It could be stupid, but I was a little concerned that all the heat that builds up at the top of the display could be a factor. Meaning the issue is a physical one rather than a software thing. Although the green light on the camera is on, I'm tempted to still not rule out a loose connection or something. Any thoughts?

Thanks again and I'll be sure to post back if I find they have a fix at the service centre,

Hi,

Can you take a Snap of the System Profiler and post it here ?

We would need to see the iSight selected so it's details show in the bottom right hand panel.

Snap Shot

Use Apple (CMD) Key + Shift + 4 key and then drag the cross hairs araound the area you want.

The pic will be places on the Desktop.

In the post here click the camera icon and use Browse to find the Pic on the Desktop.

It should show the Serial number, the manufacturer, the speed rating and so on.

My USB 2.0 UVC cam info

You seem to be stuck in that awful halfway house place where the device shopws up but nothing seems to be able to access it.

Try deleting com.apple.iChat.plist from your Home Folder/Library/Preferences (Drag it to the Trash)

Restart iChat if Open.

9:08 PM Monday; June 6, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Message was edited by: Ralph Johns (UK)

Here you go.

Hi,

That seems fine.

See my edit to my previous post about deleting the .plist

(I am not actually expecting anything to change but it will sort of "Prove" it is a System wide thing)

I have to Search for the next bit about whether you have a certain Extension or framework (I can't remember which) which turns the video into something apps can use. (I will post back in a while)

9:17 PM Monday; June 6, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Cheers,

tried it and as expected....