itunes not recognizing ipad

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itunes not recognizing ipad

When plugging my new iPad into the USB port of my computer, iTunes never recognizes it as a device that is "plugged in". Therefore I can't sync it to my iTunes stuff. I have an iPhone 4 and and iPod Touch both of which are working perfectly. I also get the message near the battery icon when I plug my iPad into the USB hub that says "not charging". I have the most updated version of iTunes, I have restarted my computer, I have restarted my iPad, I have checked the connection, used different cords, etc. and still nothing. HELP!!

iPad 2, Windows XP

Posted on May 27, 2011 9:19 PM

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Answer 1

King_Penguin

Level 10

334,150 points

May 27, 2011 11:16 PM in response to pdxforney

The 'not charging' is to be expected. A lot of computers, especially older ones, do not provide enough power to their USB posrts in order to charge the iPad - it may still be charging, just very slowly (it might be a bit quicker if the iPad's screen is off).

In terms of your computer recognising the iPad, there is some troubleshooting help here : http://support.apple.com/kb/TS1538

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