1 Reply Latest reply: May 30, 2011 12:39 AM by Alley_Cat
jboterow Level 1 Level 1 (0 points)

I rented "The Rite" on two days ago. However when I tried to play it, an error sign came up (somehow the Apple TV lost conection with my home network). Once I fixed that, the movie was nowhere to be found. Needless to say I was charged for the movie today on my credit card.

Any idea on how to find the rented movie since I already paid for it? I tried the "check for rental" feature but it is not available.


AppleTV 2
  • Alley_Cat Level 6 Level 6 (17,985 points)

    Is it possible you started to play it previosuly and the view period expired?

     

    Check the movie is still available for rental (they sometimes get pulled or converted to purchase only).

     

    Contact iTunes Store support and request a refund.

     

    AC