Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad cannot backup

My iPad cannot backup when it is syncing. The progress bar will be almost at the end when it stops and my iPad keeps rebooting. I have tried using an iMac thinking that my PC could be the problem, but I see the same symptom. The only workaround that has worked is to turn off completely my iPad wait and turn it on and re-sync. This is happening very often. Has anyone experienced this problem? Thanks.

iPad, iOS 4.3.2

Posted on May 30, 2011 4:32 AM

Reply
5 replies

Jun 5, 2011 2:21 AM in response to erwinLA

I have the same problem. Hangs at about 85% finished.


I wonder if it is because I update some of the apps on the ipad and some on the Mac.

Perhaps it should be updated in only 1 place. I usually grab most of them directly on the iPad.

Then after it is synced I could update the apps that are on the Mac.

Has anyone noticed this happening?

Jun 29, 2011 1:09 AM in response to Kcire68

Here is my workaround:


cancel sync on device

unplug device by removing the cable

iTunes may still be spinning

quit or force quit iTunes


reset device by holding home and on button until you see the apple logo

connect device

sync again

If it says backup did not work, ignore that

finish sync


sync again

backup works with this sync

Jul 10, 2011 9:19 AM in response to Kcire68

At last - a succesfull backup! Had to delete my Sunday Times app, and my T3 magazine app (thus losing a years worth of magazines) but success none the less.

Many threads have said similar things in that magazine app files contain lots of data - perhaps some became corrupt?

Syncing s now fast and painless, and best of all 'Backup' is turned back on.

iPad cannot backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.