Kernal Crashes when running Netflix

Question

Level 1

4 points

Kernal Crashes when running Netflix

I have been having Kernal Crashes constantly when streaming Netflix videos. Netflix sent me to Microsoft to talk with the Silverlight people about their plugin. Their tech support was useless and reinstalling the plugin on multiple occasions did nothing. Called Netflix again and this time they said it was a Mac OS issue and the gal recommended contacting Apple or getting advice from the support forum. As this is a problem that probably affects many others, I'd like to start a thread.

The crashes happen primarily when running in full screen, vs. running the movie in a window. But they can happen either way, and they usually come on with no warning. I have had other times where the movie skipped, or the plugin itself crashed with an error message in the browser indicating this was the case.

Here is the latest crash reporter from Library>Logs>Crash Reporter:

------------------------------------------------------------

Process: integod [85]

Path: /Library/Intego/integod

Identifier: integod

Version: ??? (???)

Code Type: PPC (Translated)

Parent Process: launchd [1]

Date/Time: 2011-05-30 09:48:28.251 -0600

OS Version: Mac OS X 10.6.7 (10J869)

Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000007

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 integod 0xb80c5b02 0xb8000000 + 809730

1 integod 0xb80c01bb 0xb8000000 + 786875

2 integod 0xb80dda6c 0xb8000000 + 907884

3 integod 0xb814551b spin_lock_wrapper + 1791

4 integod 0xb801d03b 0xb8000000 + 118843

Thread 1:

0 libSystem.B.dylib 0x800c609a mach_msg_trap + 10

1 libSystem.B.dylib 0x800c6807 mach_msg + 68

2 integod 0xb819448f CallPPCFunctionAtAddressInt + 206155

3 libSystem.B.dylib 0x800f37fd _pthread_start + 345

4 libSystem.B.dylib 0x800f3682 thread_start + 34

Thread 2:

0 integod 0xb815ae44 spin_lock_wrapper + 90152

1 integod 0xb8179d27 CallPPCFunctionAtAddressInt + 97763

2 integod 0xb80c6c97 0xb8000000 + 814231

3 integod 0xb80c01bb 0xb8000000 + 786875

4 integod 0xb80dda6c 0xb8000000 + 907884

5 integod 0xb814551b spin_lock_wrapper + 1791

6 integod 0xb801d03b 0xb8000000 + 118843

Thread 3:

0 integod 0xb815aa83 spin_lock_wrapper + 89191

1 integod 0xb8176f29 CallPPCFunctionAtAddressInt + 85989

2 integod 0xb80c6c97 0xb8000000 + 814231

3 integod 0xb80c01bb 0xb8000000 + 786875

4 integod 0xb80dda6c 0xb8000000 + 907884

5 integod 0xb814551b spin_lock_wrapper + 1791

6 integod 0xb801d03b 0xb8000000 + 118843

Thread 4:

0 integod 0xb815aa83 spin_lock_wrapper + 89191

1 integod 0xb8176f29 CallPPCFunctionAtAddressInt + 85989

2 integod 0xb80c6c97 0xb8000000 + 814231

3 integod 0xb80c01bb 0xb8000000 + 786875

4 integod 0xb80dda6c 0xb8000000 + 907884

5 integod 0xb814551b spin_lock_wrapper + 1791

6 integod 0xb801d03b 0xb8000000 + 118843

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0xb80bfe2c ecx: 0x00000000 edx: 0x00000007

edi: 0x80403fa8 esi: 0x8081e780 ebp: 0xb7fffa08 esp: 0xb7fffa00

ss: 0x0000001f efl: 0x00010246 eip: 0xb80c5b02 cs: 0x00000017

ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

cr2: 0x00000007

Binary Images:

0x80000000 - 0x8006afe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

0x800c5000 - 0x8026cff7 libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib

0x802ee000 - 0x802f1fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

0xb8000000 - 0xb81defff +integod ??? (???) <3E4E06B8-E1FC-B232-1371-643DC0FBE8C9> /Library/Intego/integod

0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib

Translated Code Information:

Rosetta Version: 22.23

Args: /Library/Intego/integod

Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb019ed74, 0xb815aa83)

0x902e3ac4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248

0x902e21b0: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116

0x902002a8: /usr/lib/libSystem.B.dylib : __pthread_body + 40

0x00000000: /Library/Intego/integod : + 0

PPC Thread State

srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000

cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x902e3adc ctr: 0x9015fb20

r00: 0xffffffda r01: 0xf0182dc0 r02: 0x00000000 r03: 0x00002003

r04: 0x00000040 r05: 0x3b9a51b9 r06: 0x00000020 r07: 0x00000000

r08: 0x3b9a51b9 r09: 0x00000000 r10: 0x3b9a51b9 r11: 0xa0068694

r12: 0x9015fb20 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000

r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000

r20: 0x00000000 r21: 0xa006e70c r22: 0xa006e700 r23: 0xa006e708

r24: 0x00000017 r25: 0x05e696b8 r26: 0xa006e398 r27: 0x00000040

r28: 0x0000000f r29: 0x224cd1b9 r30: 0xa006e6e0 r31: 0x902e39d4

Thread 1: (0xb009ad38, 0xb815ae44)

0x902e24d8: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228

0x902e1ebc: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308

0x902e204c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372

0x902e2188: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76

0x902002a8: /usr/lib/libSystem.B.dylib : __pthread_body + 40

0x00000000: /Library/Intego/integod : + 0

PPC Thread State

srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000

cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x902e24a0 ctr: 0x901a3744

r00: 0x0000016b r01: 0xf0080bb0 r02: 0x00000000 r03: 0x00000003

r04: 0x00000000 r05: 0x00000000 r06: 0xf0080d0c r07: 0x00000001

r08: 0xf0080d28 r09: 0x00000000 r10: 0x0000003e r11: 0xa0067530

r12: 0x901a3744 r13: 0x10624dd3 r14: 0x90331b04 r15: 0xf0080c0c

r16: 0xf0080c8c r17: 0xa00823fc r18: 0xf0080d28 r19: 0xa007c570

r20: 0xa007d570 r21: 0xf0080d0c r22: 0xa007c4f0 r23: 0xa007c470

r24: 0xa00823fc r25: 0x00000000 r26: 0xa006e62c r27: 0x00000000

r28: 0xa006e604 r29: 0xa006e33c r30: 0xf0080d28 r31: 0x902e23fc

Thread 2: Crashed (0xb7fffa00, 0xb80c5b02)

0x8fc05470: /usr/lib/dyld : dyld::bindLazySymbol(mach_header const*, unsigned long*) + 132

0x90ff0410: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFMessagePortCreateRunLoopSource + 44

0x00003dc8: /Library/Intego/integod : IDaemonManager::Initialize() + 100

0x00003780: /Library/Intego/integod : _main + 124

0x000034b0: /Library/Intego/integod : __start + 380

0x00003330: /Library/Intego/integod : start + 48

0x00000033: /Library/Intego/integod : + 51

PPC Thread State

srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000

cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90ff0410 ctr: 0x90ff03e4

r00: 0x90ff0410 r01: 0xbffffa00 r02: 0x0000000a r03: 0x00000000

r04: 0x00000000 r05: 0x00000000 r06: 0x0000000b r07: 0x003fc098

r08: 0x00000188 r09: 0x000fc080 r10: 0x000ec528 r11: 0x00011956

r12: 0x90ff03e4 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000

r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000

r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000

r24: 0x00000000 r25: 0x00000000 r26: 0xbffffc70 r27: 0x00000008

r28: 0x00000000 r29: 0x00000000 r30: 0x00000000 r31: 0x90ff03ec

Thread 3: (0xb011cd74, 0xb815aa83)

0x902e3ac4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248

0x902e21b0: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116

0x902002a8: /usr/lib/libSystem.B.dylib : __pthread_body + 40

0x00000000: /Library/Intego/integod : + 0

PPC Thread State

srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000

cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x902e3adc ctr: 0x9015fb20

r00: 0xffffffda r01: 0xf0101dc0 r02: 0x00000000 r03: 0x00002303

r04: 0x00000040 r05: 0x3b9aa9c9 r06: 0x00000020 r07: 0x00000000

r08: 0x3b9aa9c9 r09: 0x00000000 r10: 0x3b9aa9c9 r11: 0xa0068694

r12: 0x9015fb20 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000

r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000

r20: 0x00000000 r21: 0xa006e7cc r22: 0xa006e7c0 r23: 0xa006e7c8

r24: 0x00000017 r25: 0x05dd1e0c r26: 0xa006e50c r27: 0x00000040

r28: 0x0000000f r29: 0x224d29c9 r30: 0xa006e7a0 r31: 0x902e39d4

--------------------------

What can be done to correct this problem so Netflix movies stream normally without kernal crashing my macbook?

Thank you!

MacBook, Mac OS X (10.6.7)

Posted on May 30, 2011 9:25 AM

Reply

Answer 1

Barney-15E

Level 10

122,252 points

May 30, 2011 9:56 AM in response to cfromfish

Try disabling (or uninstalling) Intego. It is what crashed.

Reply

Answer 2

cfromfish Author

Level 1

4 points

Jun 1, 2011 9:39 PM in response to cfromfish

Hi Barney,

Thank you for the help! OK...didn't make the connection between integod and Intego Content Barrier Software. Thought this software was uninstalled, but found a few rogue parts still hiding in places around the hard drive. Worked for 2 movies, but had another kernal crash. There are multiple crash reports from this.

I've reset Safari again, restarted, and done the disk repair utiilities. Will watch a movie again, and if I have another kernal crash will post the crash report.

cfromfish

Reply

Answer 3

cfromfish Author

Level 1

4 points

Jun 2, 2011 7:32 AM in response to cfromfish

Just ran a You-Tube video in full screen and got a kernal crash. Here is the crash log, can you decipher?:

--------------------------------------------

Interval Since Last Panic Report: 18325 sec

Panics Since Last Report: 1

Anonymous UUID: ADDCD358-5512-4B81-A499-1ED40E5A3894

Thu Jun 2 08:18:51 2011

panic(cpu 0 caller 0x2aab59): Kernel trap at 0x0020db5f, type 14=page fault, registers:

CR0: 0x8001003b, CR2: 0x686aa750, CR3: 0x1841e000, CR4: 0x00000660

EAX: 0x686aa750, EBX: 0x00000100, ECX: 0xe43d2f75, EDX: 0x00000057

CR2: 0x686aa750, EBP: 0x3568bda8, ESI: 0x2497b000, EDI: 0x09d215e0

EFL: 0x00010206, EIP: 0x0020db5f, CS: 0x00000008, DS: 0x00000010

Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x3568bbb8 : 0x21b510 (0x5d9514 0x3568bbec 0x223978 0x0)

0x3568bc08 : 0x2aab59 (0x59aeec 0x20db5f 0xe 0x59b0b6)

0x3568bce8 : 0x2a09b8 (0x3568bd00 0x1 0x3568bda8 0x20db5f)

0x3568bcf8 : 0x20db5f (0xe 0x48 0x780010 0x10)

0x3568bda8 : 0x20debc (0x4a6bb80 0x9d215e0 0x3568be4c 0x3568be48)

0x3568bde8 : 0x213eae (0x4a6bb80 0x9d215e0 0x3568be4c 0x3568be48)

0x3568be08 : 0x2120c9 (0x4a6bb80 0x9d215e0 0x3568be4c 0x3568be48)

0x3568be68 : 0x2129b4 (0x4a6bb80 0x9d215e0 0x11 0x1)

0x3568bea8 : 0x4d0bbd (0x9d215e0 0x4a6bb80 0x1 0x701000)

0x3568bf28 : 0x4d2cae (0x5840258 0x7051044 0x3568bf78 0x476e3a)

0x3568bf78 : 0x4f6075 (0x5840000 0x6d076c8 0x7051044 0x22796a)

0x3568bfc8 : 0x2a144d (0x6d076c4 0x1 0x10 0x76993a0)

BSD process name corresponding to current thread: UserEventAgent

Mac OS version:

10J869

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBook2,1 (Mac-F4208CA9)

System uptime in nanoseconds: 18401298612762

unloaded kexts:

com.apple.iokit.IOBluetoothFamily 2.4.0f1 (addr 0xf98000, size 0x249856) - last unloaded 18353541270999

loaded kexts:

com.vmware.kext.vmnet 3.1.2

com.vmware.kext.vmioplug 3.1.2

com.vmware.kext.vmci 3.1.2

com.vmware.kext.vmx86 3.1.2

com.rogueamoeba.hermes 2.0.2

com.bresink.driver.BRESINKx86Monitoring 5.0

at.obdev.nke.LittleSnitch 2.3.09

com.apple.filesystems.afpfs 9.7 - last loaded 17928216211506

com.apple.nke.asp_tcp 5.0

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleHDA 1.9.9f12

com.apple.driver.AppleIntelGMA950 6.2.6

com.apple.driver.AppleIntelIntegratedFramebuffer 6.2.6

com.apple.driver.AudioAUUC 1.54

com.apple.driver.AppleUpstreamUserClient 3.5.4

com.apple.driver.AppleMCCSControl 1.0.17

com.apple.driver.SMCMotionSensor 3.0.0d4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AirPort.Atheros21 424.14.5

com.apple.driver.AppleIntelMeromProfile 19

com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5

com.apple.driver.AppleLPC 1.4.12

com.apple.driver.AppleBacklight 170.0.34

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBTrackpad 200.3.2

com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2

com.apple.driver.AppleUSBTCKeyboard 200.3.2

com.apple.iokit.SCSITaskUserClient 2.6.5

com.apple.iokit.AppleYukon2 3.2.1b1

com.apple.driver.AppleIntelPIIXATA 2.5.1

com.apple.driver.AppleUSBHub 4.1.7

com.apple.driver.AppleUSBEHCI 4.1.8

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.iokit.IOAHCIBlockStorage 1.6.3

com.apple.driver.AppleAHCIPort 2.1.5

com.apple.driver.AppleFWOHCI 4.7.1

com.apple.driver.AppleUSBUHCI 4.1.5

com.apple.BootCache 31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleACPIButtons 1.3.5

com.apple.driver.AppleSMBIOS 1.6

com.apple.driver.AppleACPIEC 1.3.5

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.11

com.apple.driver.AppleIntelCPUPowerManagement 105.13.0

com.apple.driver.DspFuncLib 1.9.9f12

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.0f1

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOAudioFamily 1.8.0fc1

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 1.9.9f12

com.apple.iokit.IOHDAFamily 1.9.9f12

com.apple.iokit.IO80211Family 314.1.1

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.AppleSMC 3.1.0d3

com.apple.driver.IOPlatformPluginFamily 4.5.0d5

com.apple.iokit.IONDRVSupport 2.2

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.iokit.IOUSBHIDDriver 4.1.5

com.apple.driver.AppleUSBMergeNub 4.1.8

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6

com.apple.iokit.IOATAPIProtocolTransport 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5

com.apple.iokit.IOATAFamily 2.5.1

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOUSBUserClient 4.1.5

com.apple.iokit.IOAHCIFamily 2.0.4

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOUSBFamily 4.1.8

com.apple.iokit.IONetworkingFamily 1.10

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.5

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.2

com.apple.driver.AppleACPIPlatform 1.3.5

com.apple.iokit.IOPCIFamily 2.6

com.apple.iokit.IOACPIFamily 1.3.0

Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.13f3

Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram

Memory Module: global_name

AirPort: AirPort Extreme, Atheros 5416: 2.1.14.5

Network Service: AirPort, AirPort, en1

Serial ATA Device: WDC WD5000BEVT-00A0RT0, 465.76 GB

Parallel ATA Device: MATSHITADVD-R UJ-857D

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000

USB Device: iPhone, 0x05ac (Apple Inc.), 0x129c, 0xfd300000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000

Reply

Answer 4

Barney-15E

Level 10

122,252 points

Jun 2, 2011 4:44 PM in response to cfromfish

Try removing the Bresink Temperature Monitor

Reply

Answer 5

cfromfish Author

Level 1

4 points

Jul 28, 2011 10:09 PM in response to cfromfish

OK that's done. Still having crashes.

I run Activity Monitor and a few other utility status apps in the menu bar...could these be the culprits?

The Kernal Panics have also happened when running videos from news feeds (e.g. MSNBC) in the browser as well, so it isn't just Netflix. I do have my doubts about MS Silverlight still, but it seems something else may be interferring.

There are often other errors such as the Netflix Movie screen going black with a message that there was a plug-in error (has to be Silverlight), or the entire screen of the mac (and the movie freezes) but audio continues.

Reply

Answer 6

cfromfish Author

Level 1

4 points

Jul 29, 2011 12:08 AM in response to cfromfish

Here is latest crash log:

Interval Since Last Panic Report: 81323 sec

Panics Since Last Report: 3

Anonymous UUID: ADDCD358-5512-4B81-A499-1ED40E5A3894

Fri Jul 29 00:56:20 2011

panic(cpu 0 caller 0x294c5f): "pmap_pv_remove(0x537615c,0x116cfc000,0x6d84c, 0x800000006d84c004): null pv_list!"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/pmap_internal.h:671

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x2f903a58 : 0x21b837 (0x5dd7fc 0x2f903a8c 0x223ce1 0x0)

0x2f903aa8 : 0x294c5f (0x59b128 0x537615c 0x16cfc000 0x1)

0x2f903bd8 : 0x29555c (0x537615c 0x16c00000 0x1 0x1d48000)

0x2f903c48 : 0x2615b0 (0x537615c 0x16be6000 0x1 0x16e33000)

0x2f903d78 : 0x261b4b (0x16e33000 0x1 0x0 0x0)

0x2f903db8 : 0x283c4f (0x597f1ec 0x16be6000 0x1 0x16e33000)

0x2f903e18 : 0x2445fb (0x597f1ec 0x16be6000 0x1 0x24d000)

0x2f903e58 : 0x21dbe5 (0x5804f8c 0x85e7f98 0x1fe1c8 0x103)

0x2f903e98 : 0x210a86 (0x5804f00 0x0 0x51440a0 0x5db48f0)

0x2f903ef8 : 0x216f84 (0x5804f00 0x0 0x0 0x0)

0x2f903f78 : 0x295c57 (0x9c68c68 0x0 0x0 0x0)

0x2f903fc8 : 0x2a256d (0x9c68c64 0x0 0x10 0x0)

BSD process name corresponding to current thread: WebProcess

Mac OS version:

10K540

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBook2,1 (Mac-F4208CA9)

System uptime in nanoseconds: 14373796004732

2 pagetable corruption incident(s) detected, timeout: 1

Incident 0x1, reason: 0x10, action: 0x2, time: 0xd12a8fe7462

Incident 0x1, reason: 0x10, action: 0x1, time: 0xd12a8fe8039

unloaded kexts:

com.apple.driver.CSRHIDTransitionDriver 2.4.5f3 (addr 0x9fc000, size 0x12288) - last unloaded 6677892712286

loaded kexts:

com.vmware.kext.vmnet 3.1.3

com.vmware.kext.vmioplug 3.1.3

com.vmware.kext.vmci 3.1.3

com.vmware.kext.vmx86 3.1.3

com.bresink.driver.BRESINKx86Monitoring 5.0

com.rogueamoeba.hermes 2.0.2

at.obdev.nke.LittleSnitch 2.3.09

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleHDA 2.0.5f13

com.apple.driver.AppleIntelGMA950 6.3.6

com.apple.driver.AudioAUUC 1.57

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleIntelIntegratedFramebuffer 6.3.6

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AirPort.Atheros21 425.14.7

com.apple.driver.AppleIntelMeromProfile 19

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AppleBacklight 170.0.46

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBTrackpad 201.6

com.apple.driver.AppleUSBTCKeyEventDriver 201.6

com.apple.driver.AppleUSBTCKeyboard 201.6

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleUSBUHCI 4.2.0

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleIntelPIIXATA 2.5.1

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.iokit.AppleYukon2 3.2.1b1

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.12

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.CSRUSBBluetoothHCIController 2.4.5f3 - last loaded 6615506411475

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.driver.DspFuncLib 2.0.5f13

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.driver.AppleHDAController 2.0.5f13

com.apple.iokit.IOHDAFamily 2.0.5f13

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.AppleSMC 3.1.0d5

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.iokit.IONDRVSupport 2.2

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOATAPIProtocolTransport 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOATAFamily 2.5.1

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IONetworkingFamily 1.10

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.13f3

Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram

Memory Module: global_name

AirPort: AirPort Extreme, Atheros 5416: 2.1.14.6

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: WDC WD5000BEVT-00A0RT0, 465.76 GB

Parallel ATA Device: MATSHITADVD-R UJ-857D

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2

USB Device: iPhone, 0x05ac (Apple Inc.), 0x129c, 0xfd300000 / 3

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2

Reply

Answer 7

wbevis

Level 1

0 points

Oct 17, 2011 1:04 PM in response to cfromfish

So, I'm having the same issues. I switched from Safari to Chrome in hopes that it would be more stable while I watched video, but somehow it isn't. Silverlight is definitely the problem: I rarely if ever get crashes while I'm not watching (silverlight) video, and I often have crashes while I am watching (silverlight) video. Anyway, here's the crash log from a moment ago:

Interval Since Last Panic Report: 831173 sec

Panics Since Last Report: 4

Anonymous UUID: 80F16458-E3B8-4A40-AD1C-64FB4550A8A6

Mon Oct 17 14:53:46 2011

Panic(CPU 1): Unresponsive processor, TLB state:1

EAX: 0x326b37c9, EBX: 0x326b37c9, ECX: 0x2fbae024, EDX: 0x00005e00

CR2: 0x2fbd8de8, EBP: 0x2fbd8e48, ESI: 0x00005e00, EDI: 0x2fbae000

EFL: 0x00000006, EIP: 0x002a45b4, CS: 0x00000008, DS: 0x1dc30010

Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)

0x2fbd8d18 : 0x2b32c3 (0x2fbd8db4 0x2 0x2fbd8d48 0x2)

0x2fbd8d48 : 0x2ab423 (0x2 0x2fbd8db4 0x64 0x1)

0x2fbd8da8 : 0x2a1da5 (0x2fbd8db4 0xe 0x2fba0048 0x2a0010)

0x2fbd8e48 : 0x224445 (0x2fbae024 0xcb157a8 0x326b37c9 0x5e00)

0x2fbd8e88 : 0x23190a (0x2fbae000 0xcb157a8 0x0 0x31e4f0c9)

0x2fbd8ed8 : 0x298e82 (0x2fb9e050 0x462165a7 0x5e00 0x1)

0x2fbd8f28 : 0x2aa26c (0x1 0x165fe256 0x0 0xcb3ea44)

0x2fbd8f48 : 0x2b32f2 (0xcb3ea44 0x0 0x2fbd8f78 0x2aa21d)

0x2fbd8f78 : 0x2ab423 (0xde 0xcb3ea44 0x1e7ac 0x1)

0x2fbd8fd8 : 0x2a1c2e (0xcb3ea44 0x2fbae000 0x35e9bd68 0x2a40de)

No mapping exists for frame pointer

Backtrace terminated-invalid frame pointer 0xb1ae9ef8

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:

10K549

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBook1,1 (Mac-F4208CC8)

System uptime in nanoseconds: 103355269998830

unloaded kexts:

com.apple.driver.CSRHIDTransitionDriver 2.4.5f3 (addr 0xf45000, size 0x12288) - last unloaded 65392617130042

loaded kexts:

at.obdev.nke.LittleSnitch 2.2.05

com.apple.filesystems.afpfs 9.7.1 - last loaded 65330227518203

com.apple.nke.asp_tcp 5.0

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AudioAUUC 1.57

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.CHUDUtils 364

com.apple.iokit.CHUDProf 366

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AppleHDA 2.0.5f14

com.apple.driver.AppleIntelYonahProfile 76

com.apple.driver.AirPort.Atheros21 425.14.7

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleBacklight 170.0.46

com.apple.driver.AppleIntelGMA950 6.3.6

com.apple.driver.AppleIntelIntegratedFramebuffer 6.3.6

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBTrackpad 201.6

com.apple.driver.AppleUSBTCKeyEventDriver 201.6

com.apple.driver.AppleUSBTCKeyboard 201.6

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleIntelPIIXATA 2.5.1

com.apple.iokit.AppleYukon2 3.2.1b1

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleUSBUHCI 4.2.0

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.12

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.AppleProfileReadCounterAction 76

com.apple.driver.AppleProfileTimestampAction 76

com.apple.driver.AppleProfileThreadInfoAction 76

com.apple.driver.AppleProfileRegisterStateAction 76

com.apple.driver.AppleProfileKEventAction 76

com.apple.driver.AppleProfileCallstackAction 76

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.CHUDKernLib 365

com.apple.driver.DspFuncLib 2.0.5f14

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.driver.AppleHDAController 2.0.5f14

com.apple.iokit.IOHDAFamily 2.0.5f14

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.AppleProfileFamily 76

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleSMC 3.1.0d5

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.iokit.IONDRVSupport 2.2

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.driver.CSRUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOATAPIProtocolTransport 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOATAFamily 2.5.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOACPIFamily 1.3.0

com.apple.iokit.IOPCIFamily 2.6.5

panic(cpu 0 caller 0x28fc2e): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x2, NMIPI acks: orig: 0x0, now: 0x1"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/pmap.c:3572

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x358d3b28 : 0x21b837 (0x5dd7fc 0x358d3b5c 0x223ce1 0x0)

0x358d3b78 : 0x28fc2e (0x59a47c 0x2 0x0 0x1)

0x358d3be8 : 0x2944ee (0x4b07d24 0x1f534000 0x0 0x5)

0x358d3d78 : 0x255994 (0x4b07d24 0x1f534000 0x0 0x4aa2e)

0x358d3de8 : 0x2589af (0x36125cc 0x4b07d24 0x1f534000 0x0)

0x358d3f38 : 0x2ab83c (0x23b35c4 0x1f534000 0x0 0x3)

0x358d3fc8 : 0x2a18da (0x5710b6c 0x0 0x8 0x5710b6c)

No mapping exists for frame pointer

Backtrace terminated-invalid frame pointer 0xbfffb988

BSD process name corresponding to current thread: Google Chrome He

Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 2 GHz, 2 GB, SMC 1.4f12

Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), Atheros 5424: 2.1.14.6

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: ST9320325AS, 298.09 GB

Parallel ATA Device: MATSHITADVD-R UJ-857

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0217, 0x1d200000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2

Reply

Answer 8

Barney-15E

Level 10

122,252 points

Oct 19, 2011 4:16 AM in response to cfromfish

That KP log shows that Bresink is still installed. You have to remove the kernel extension, not just the program.

The other options are Little Snitch, RogueAmoeba, and VMWare.

Reply

Answer 9

cfromfish Author

Level 1

4 points

Oct 19, 2011 7:57 AM in response to cfromfish

Hi Barney- The above came from another mac user with the same problem.

I removed most of those extensions but still had the panics when running streaming video.

I've done some research on kernal panics and most happen from software and not hardware issues. I've just run the Apple Hardware Test (which comes computer specific on the install CD #1) and it is pointing to a bad memory card. I'm going to try swapping and reseeeding the cards and see if that works. If not, I'll pull each card out and run the tests to try to isolate which card is bad. I understand most companies warrant their memory for life, so hopefully I can get this resolved. Will update.

Reply

Answer 10

Barney-15E

Level 10

122,252 points

Oct 26, 2011 6:34 AM in response to cfromfish

cfromfish wrote:

Hi Barney- The above came from another mac user with the same problem.

I removed most of those extensions but still had the panics when running streaming video.

I've done some research on kernal panics and most happen from software and not hardware issues.

Did you reverse that finding? Because it is the opposite, and your solution path leads towards hardware being the problem.

Hardware is predominately the problem with KPs, but the drivers (kext) for that hardware can also cause problems. If you see random things in the backtrace that don't point to one item, then memory is a likely culprit.

Reply

Answer 11

cfromfish Author

Level 1

4 points

Oct 27, 2011 9:15 AM in response to Barney-15E

ARRGH! Big mistake/my bad. I meant to say "most kernal panics happen from HARDWARE and not software issues."

Have run Apple Hardware Test (comes with the install CD) and it points to a memory problem. I have two Crucial 1GB chips in place and have run each chip independently in each slot and get no error codes. But when they are both in place, then error codes are produced. I called Apple Care Help line and they believe it to be either a memory or logic board problem. They said Silverlight and Flash are both memory and computer intensive and push computers to the limit. They suggested taking the macbook to my Authorized Dealer and having them run the Apple Service Diagnostic Test (about a 3-4 hour cruncher) to islolate the problem. Repairing the logic board, if that is the problem will cost $299. Replacing the memory chips would be $29.99. You can guess where I'm hoping the decimal will be...

Will keep this post updated.

Reply

Answer 12

cfromfish Author

Level 1

4 points

Nov 6, 2011 5:33 PM in response to cfromfish

HURRAY! Problem seems to be solved. The Apple Service Diagnostic Test identified it as a bad memory chip. I will contact Crucial and see if I can get a new one as I was told these are usually warranteed for life.

Interesting how Microsoft and Netflix did not have the answer to this problem. Clearly there are others who probably are in the same boat.

I suggest, if you are having a similar streaming problem, that you first run your Apple Hardware Test and then utilize the Apple Store or Authorized Dealer to run the Apple Service Diagnostic Test, if necessary. Your problem may indeed be software related, but kernal panics, I'm told, generally point to a hardware issue.

Thanks to all who have weighed in and helped on this thread!

Gotta go watch a Netflix movie now! Happy streaming!

Reply