my daughter bought her touch last August. It has had problems with sensors ever since. The store cannot fix it. What should I do now?

Question

my daughter bought her touch last August. It has had problems with sensors ever since. The store cannot fix it. What should I do now?

My daughter bought a touch last August. It has had problems with sensors ever since and does not hold a charge. We have taken it to the lcoal store twice with no repairs working. What do I do next?

iPod touch

Posted on May 30, 2011 5:18 PM

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Answer 1

Mac-Medic

Level 6

17,301 points

May 30, 2011 5:26 PM in response to rosemariefrompittsburgh

Call Apple and ask to be transferred to Customer Relations. Explain the situation to them and have any case numbers handy. They will take care of you.

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