11 Replies Latest reply: Oct 9, 2012 9:31 AM by loiseaudefeu
VTHockey11 Level 1 Level 1 (0 points)

My MacBook Pro has been experiencing an issue lately where it's screen will simply seem to turn off.

 

I'll be working on my computer when the screen will go black, but the keyboard will remain backlit, suggesting that the computer is still running, just not the screen.


I have attached my computer to an external monitor for dual screen use and still see the same issue - the screen on my MacBook Pro will turn black and so will the screen on the external monitor.

 

My computer is a Mid-2010 15" MacBook Pro. Any ideas? Thanks guys!

 

I've been getting this error message after restarting my computer:

 

Interval Since Last Panic Report:  282513 sec

Panics Since Last Report:          2

Anonymous UUID:                    726FFF3B-DD41-44E7-802C-C927C878E9F1

 

Tue May 31 10:10:07 2011

panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f38d000 0x0a5480a2, D0, P2/4

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x54fba188 : 0x21b510 (0x5d9514 0x54fba1bc 0x223978 0x0)

0x54fba1d8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)

0x54fba278 : 0xae85d3 (0x8f73c04 0x9869004 0x100 0xcacbaa)

0x54fba2c8 : 0xadf5cc (0x9869004 0x100 0x54fba2f8 0x9bd76c)

0x54fba2f8 : 0x16bb965 (0x9869004 0x100 0x438004ee 0x54fba308)

0x54fba438 : 0xb07250 (0x9869004 0x9924004 0x0 0x0)

0x54fba478 : 0x9d6e23 (0x9869004 0x9924004 0x0 0x0)

0x54fba518 : 0x9d3502 (0x0 0x9 0x0 0x0)

0x54fba6c8 : 0x9d5536 (0x0 0x600d600d 0x702b 0x54fba6f8)

0x54fba798 : 0xc987bc (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)

0x54fba808 : 0xca802a (0x951f600 0x99e3100 0x8 0x0)

0x54fba828 : 0xcccc16 (0x99e3100 0xb 0x54fba848 0x9988)

0x54fba858 : 0xccd431 (0x9986000 0x0 0x54fba87c 0x0)

0x54fba888 : 0xcad66d (0x9986000 0x7ca83080 0x0 0xf)

0x54fba8d8 : 0xc6f6ee (0x4641e000 0x0 0x0 0x3)

0x54fba948 : 0xc6edf9 (0x4641e000 0x0 0x2 0x3)

0x54fba978 : 0xc64ca7 (0x4641e000 0x0 0x2 0x463de000)

0x54fbaab8 : 0xc9dee6 (0x463de000 0x0 0x54fbabcc 0x54fbabc8)

0x54fbab68 : 0xc60c93 (0x463de000 0x0 0x54fbabcc 0x54fbabc8)

0x54fbabe8 : 0x56a738 (0x463de000 0x0 0x54fbae3c 0x54fbac74)

0x54fbac38 : 0x56afd7 (0xcef020 0x463de000 0xb2dfa88 0x1)

0x54fbac88 : 0x56b88b (0x463de000 0x10 0x54fbacd0 0x0)

0x54fbada8 : 0x285be0 (0x463de000 0x10 0xb2dfa88 0x1)

0x54fbbe58 : 0x21d8be (0xb2dfa60 0x14afa5a0 0x1fd7e8 0x5e43)

0x54fbbe98 : 0x210a3e (0xb2dfa00 0x0 0x951d4d0 0x99e83f0)

0x54fbbef8 : 0x216ca1 (0xb2dfa00 0x0 0x0 0x0)

0x54fbbf78 : 0x295168 (0x93b4de8 0x0 0x0 0x0)

0x54fbbfc8 : 0x2a149d (0x93b4de4 0x1 0x10 0xa34d1c4)

      Kernel Extensions in backtrace (with dependencies):

         com.apple.GeForce(6.2.6)@0xc55000->0xd0afff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

         com.apple.nvidia.nv50hal(6.2.6)@0x1585000->0x1999fff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

         com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

10J869

 

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 3270028354417

unloaded kexts:

com.apple.driver.AppleUSBUHCI    4.1.5 (addr 0x141d000, size 0x65536) - last unloaded 213019811512

loaded kexts:

jp.plentycom.driver.SteerMouse    4.0

com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 34061693054

com.apple.driver.AGPM    100.12.19

com.apple.driver.AppleMikeyHIDDriver    1.2.0

com.apple.driver.AppleHDA    1.9.9f12

com.apple.driver.AppleUpstreamUserClient    3.5.4

com.apple.driver.AppleMCCSControl    1.0.17

com.apple.driver.AppleMikeyDriver    1.9.9f12

com.apple.driver.AudioAUUC    1.54

com.apple.driver.AppleIntelHDGraphics    6.2.6

com.apple.driver.AppleIntelHDGraphicsFB    6.2.6

com.apple.driver.SMCMotionSensor    3.0.0d4

com.apple.kext.AppleSMCLMU    1.5.0d3

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.AudioIPCDriver    1.1.6

com.apple.driver.ACPI_SMC_PlatformPlugin    4.5.0d5

com.apple.GeForce    6.2.6

com.apple.driver.AppleGraphicsControl    2.8.68

com.apple.driver.AppleLPC    1.4.12

com.apple.filesystems.autofs    2.1.0

com.apple.driver.AppleUSBTCButtons    200.3.2

com.apple.driver.AppleUSBCardReader    2.5.8

com.apple.driver.AppleIRController    303.8

com.apple.driver.AppleUSBTCKeyboard    200.3.2

com.apple.BootCache    31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

com.apple.iokit.SCSITaskUserClient    2.6.5

com.apple.iokit.IOAHCIBlockStorage    1.6.3

com.apple.driver.AppleUSBHub    4.1.7

com.apple.driver.AppleFWOHCI    4.7.1

com.apple.driver.AirPortBrcm43224    427.36.9

com.apple.iokit.AppleBCM5701Ethernet    2.3.9b6

com.apple.driver.AppleEFINVRAM    1.4.0

com.apple.driver.AppleSmartBatteryManager    160.0.0

com.apple.driver.AppleUSBEHCI    4.1.8

com.apple.driver.AppleAHCIPort    2.1.5

com.apple.driver.AppleACPIButtons    1.3.5

com.apple.driver.AppleRTC    1.3.1

com.apple.driver.AppleHPET    1.5

com.apple.driver.AppleSMBIOS    1.6

com.apple.driver.AppleACPIEC    1.3.5

com.apple.driver.AppleAPIC    1.4

com.apple.driver.AppleIntelCPUPowerManagementClient    105.13.0

com.apple.security.sandbox    1

com.apple.security.quarantine    0

com.apple.nke.applicationfirewall    2.1.11

com.apple.driver.AppleIntelCPUPowerManagement    105.13.0

com.apple.driver.DspFuncLib    1.9.9f12

com.apple.driver.AppleProfileReadCounterAction    17

com.apple.driver.AppleProfileTimestampAction    10

com.apple.driver.AppleProfileThreadInfoAction    14

com.apple.driver.AppleProfileRegisterStateAction    10

com.apple.driver.AppleProfileKEventAction    10

com.apple.driver.AppleProfileCallstackAction    20

com.apple.driver.AppleSMBusController    1.0.8d0

com.apple.iokit.IOFireWireIP    2.0.3

com.apple.iokit.IOSurface    74.2

com.apple.iokit.IOBluetoothSerialManager    2.4.0f1

com.apple.iokit.IOSerialFamily    10.0.3

com.apple.iokit.IOAudioFamily    1.8.0fc1

com.apple.kext.OSvKernDSPLib    1.3

com.apple.driver.AppleHDAController    1.9.9f12

com.apple.iokit.IOHDAFamily    1.9.9f12

com.apple.iokit.AppleProfileFamily    41

com.apple.driver.AppleSMC    3.1.0d3

com.apple.driver.IOPlatformPluginFamily    4.5.0d5

com.apple.driver.AppleSMBusPCI    1.0.8d0

com.apple.nvidia.nv50hal    6.2.6

com.apple.NVDAResman    6.2.6

com.apple.iokit.IONDRVSupport    2.2

com.apple.iokit.IOGraphicsFamily    2.2

com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.0f1

com.apple.driver.AppleUSBBluetoothHCIController    2.4.0f1

com.apple.iokit.IOBluetoothFamily    2.4.0f1

com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.5

com.apple.iokit.IOUSBMassStorageClass    2.6.5

com.apple.driver.AppleUSBMultitouch    206.6

com.apple.iokit.IOUSBHIDDriver    4.1.5

com.apple.driver.AppleUSBMergeNub    4.1.8

com.apple.driver.AppleUSBComposite    3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.5

com.apple.iokit.IOBDStorageFamily    1.6

com.apple.iokit.IODVDStorageFamily    1.6

com.apple.iokit.IOCDStorageFamily    1.6

com.apple.driver.XsanFilter    402.1

com.apple.iokit.IOAHCISerialATAPI    1.2.5

com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.5

com.apple.iokit.IOUSBUserClient    4.1.5

com.apple.iokit.IOFireWireFamily    4.2.6

com.apple.iokit.IO80211Family    314.1.1

com.apple.iokit.IONetworkingFamily    1.10

com.apple.iokit.IOUSBFamily    4.1.8

com.apple.iokit.IOAHCIFamily    2.0.4

com.apple.driver.AppleEFIRuntime    1.4.0

com.apple.iokit.IOHIDFamily    1.6.5

com.apple.iokit.IOSMBusFamily    1.1

com.apple.kext.AppleMatch    1.0.0d1

com.apple.security.TMSafetyNet    6

com.apple.driver.DiskImages    289

com.apple.iokit.IOStorageFamily    1.6.2

com.apple.driver.AppleACPIPlatform    1.3.5

com.apple.iokit.IOPCIFamily    2.6

com.apple.iokit.IOACPIFamily    1.3.0


MacBook Pro 15" mid-2010, Mac OS X (10.6.7)
  • 1. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    jimmib Level 1 Level 1 (0 points)

    I've actually been experiencing the exact same problem. would love some answer if anyone has em. I was planning on taking it to an apple store this week to see whats going on.

  • 2. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    fitzy141 Level 1 Level 1 (0 points)

    I am having the same issue with my macbook pro - same symptoms

     

    Model Name:    MacBook Pro

      Model Identifier:    MacBookPro6,2

      Processor Name:    Intel Core i7

      Processor Speed:    2.66 GHz

      Number Of Processors:    1

      Total Number Of Cores:    2

      L2 Cache (per core):    256 KB

      L3 Cache:    4 MB

      Memory:    4 GB

      Processor Interconnect Speed:    4.8 GT/s

      Boot ROM Version:    MBP61.0057.B0C

      SMC Version (system):    1.58f16

     

    here is my past report .. but it also happened a few minutes ago ..

     

    Interval Since Last Panic Report:  432330 sec

    Panics Since Last Report:          2

    Anonymous UUID:                   E5EA0045-8CA4-4F50-AB48-A57AA12A8B70

     

    Thu May 26 14:46:16 2011

    panic(cpu 0 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x800ee0000x0a5480a2, D0, P2/4

    Backtrace (CPU 0), Frame : Return Address (4 potential argson stack)

    0x937f2188 : 0x21b510 (0x5d9514 0x937f21bc 0x223978 0x0)

    0x937f21d8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)

    0x937f2278 : 0xae85d3 (0x98fe804 0x985d004 0x100 0xcacbaa)

    0x937f22c8 : 0xadf5cc (0x985d004 0x100 0x937f22f8 0x9bd76c)

    0x937f22f8 : 0x16d1965 (0x985d004 0x100 0x438004ee0x937f2308)

    0x937f2438 : 0xb07250 (0x985d004 0x9828004 0x0 0x0)

    0x937f2478 : 0x9d6e23 (0x985d004 0x9828004 0x0 0x0)

    0x937f2518 : 0x9d3502 (0x0 0x9 0x0 0x0)

    0x937f26c8 : 0x9d5536 (0x0 0x600d600d 0x702b 0x937f26f8)

    0x937f2798 : 0xc987bc (0xc1d00041 0xbfef0033 0xbfef00340x857c)

    0x937f2808 : 0xca802a (0x14d80a00 0x14410900 0x8 0x1)

    0x937f2828 : 0xcccc16 (0x14410900 0xb 0x937f2848 0x0)

    0x937f2858 : 0xccd431 (0x9d1d000 0x0 0x937f287c 0x0)

    0x937f2888 : 0xcad66d (0x9d1d000 0x7ccc3080 0x0 0x38d)

    0x937f28d8 : 0xc6f6ee (0x46621000 0x0 0x0 0x3)

    0x937f2948 : 0xc6edf9 (0x46621000 0x0 0x2 0x3)

    0x937f2978 : 0xc64ca7 (0x46621000 0x0 0x2 0x465a6000)

    0x937f2ab8 : 0xc9dee6 (0x465a6000 0x0 0x937f2bcc 0x937f2bc8)

    0x937f2b68 : 0xc60c93 (0x465a6000 0x0 0x937f2bcc 0x937f2bc8)

    0x937f2be8 : 0x56a738 (0x465a6000 0x0 0x937f2e3c 0x937f2c74)

    0x937f2c38 : 0x56afd7 (0xcef020 0x465a6000 0x14ef9488 0x1)

    0x937f2c88 : 0x56b88b (0x465a6000 0x10 0x937f2cd0 0x0)

    0x937f2da8 : 0x285be0 (0x465a6000 0x10 0x14ef9488 0x1)

    0x937f3e58 : 0x21d8be (0x14ef9460 0x8bbd5a0 0x1fd7e8 0x5d43)

    0x937f3e98 : 0x210a3e (0x14ef9400 0x0 0x9051460 0x9e33d20)

    0x937f3ef8 : 0x216ca1 (0x14ef9400 0x0 0x0 0x0)

    0x937f3f78 : 0x295168 (0x905f728 0x0 0x0 0x0)

    0x937f3fc8 : 0x2a149d (0x905f724 0x1 0x10 0x0)

          Kernel Extensions in backtrace (withdependencies):

            com.apple.GeForce(6.2.6)@0xc55000->0xd0afff

               dependency: com.apple.NVDAResman(6.2.6)@0x967000

               dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

                dependency:com.apple.iokit.IOPCIFamily(2.6)@0x927000

               dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

            com.apple.nvidia.nv50hal(6.2.6)@0x159b000->0x19affff

               dependency: com.apple.NVDAResman(6.2.6)@0x967000

             com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff

               dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

               dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

               dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

     

    BSD process name corresponding to current thread:WindowServer

     

    Mac OS version:

    10J869

     

    Kernel version:

    Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011;root:xnu-1504.9.37~1/RELEASE_I386

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 37206305694502

    unloaded kexts:

    com.apple.driver.AppleMultitouchDriver   207.10 (addr 0x800a9000, size 0x36864) - lastunloaded 16324708853161

    loaded kexts:

    com.cisco.nke.ipsec    2.0.3

    com.parallels.kext.prl_vnic    7.013678.652374

    com.parallels.kext.prl_netbridge      7.0 13678.652374

    com.parallels.kext.prl_usb_connect  7.0 13678.652374

    com.parallels.kext.prl_hid_hook       7.0 13678.652374

    com.parallels.kext.prl_hypervisor    7.0 13678.652374

    com.apple.nke.pptp   1.5- last loaded 16215219603242

    com.apple.driver.AppleHWSensor   1.9.3d0

    com.apple.driver.AGPM        100.12.19

    com.apple.filesystems.autofs            2.1.0

    com.apple.driver.AppleMikeyHIDDriver     1.2.0

    com.apple.driver.AppleHDA 1.9.9f12

    com.apple.driver.AppleMikeyDriver           1.9.9f12

    com.apple.driver.AppleUpstreamUserClient          3.5.4

    com.apple.driver.AppleMCCSControl          1.0.17

    com.apple.driver.AudioAUUC           1.54

    com.apple.driver.SMCMotionSensor           3.0.0d4

    com.apple.driver.AppleIntelHDGraphics    6.2.6

    com.apple.driver.AppleIntelHDGraphicsFB            6.2.6

    com.apple.kext.AppleSMCLMU        1.5.0d3

    com.apple.Dont_Steal_Mac_OS_X      7.0.0

    com.apple.driver.AudioIPCDriver    1.1.6

    com.apple.driver.ACPI_SMC_PlatformPlugin          4.5.0d5

    com.apple.driver.AppleLPC  1.4.12

    com.apple.GeForce    6.2.6

    com.apple.driver.AppleGraphicsControl     2.8.68

    com.apple.driver.AppleUSBTCButtons        200.3.2

    com.apple.driver.AppleUSBCardReader     2.5.8

    com.apple.driver.AppleUSBTCKeyboard    200.3.2

    com.apple.driver.AppleIRController            303.8

    com.apple.iokit.SCSITaskUserClient            2.6.5

    com.apple.BootCache            31

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1

    com.apple.iokit.IOAHCIBlockStorage           1.6.3

    com.apple.driver.AppleUSBHub      4.1.7

    com.apple.driver.AppleFWOHCI      4.7.1

    com.apple.iokit.AppleBCM5701Ethernet   2.3.9b6

    com.apple.driver.AirPortBrcm43224          427.36.9

    com.apple.driver.AppleEFINVRAM  1.4.0

    com.apple.driver.AppleSmartBatteryManager      160.0.0

    com.apple.driver.AppleUSBEHCI     4.1.8

    com.apple.driver.AppleAHCIPort     2.1.5

    com.apple.driver.AppleACPIButtons           1.3.5

    com.apple.driver.AppleRTC  1.3.1

    com.apple.driver.AppleHPET           1.5

    com.apple.driver.AppleSMBIOS       1.6

    com.apple.driver.AppleACPIEC        1.3.5

    com.apple.driver.AppleAPIC            1.4

    com.apple.driver.AppleIntelCPUPowerManagementClient          105.13.0

    com.apple.security.sandbox 1

    com.apple.security.quarantine        0

    com.apple.nke.applicationfirewall   2.1.11

    com.apple.driver.AppleIntelCPUPowerManagement        105.13.0

    com.apple.nke.ppp    1.5

    com.apple.driver.DspFuncLib          1.9.9f12

    com.apple.driver.AppleProfileReadCounterAction            17

    com.apple.driver.AppleSMBusController    1.0.8d0

    com.apple.driver.AppleProfileTimestampAction   10

    com.apple.driver.AppleProfileThreadInfoAction   14

    com.apple.driver.AppleProfileRegisterStateAction            10

    com.apple.driver.AppleProfileKEventAction          10

    com.apple.driver.AppleProfileCallstackAction        20

    com.apple.iokit.IOFireWireIP           2.0.3

    com.apple.iokit.IOSurface     74.2

    com.apple.iokit.IOBluetoothSerialManager            2.4.0f1

    com.apple.iokit.IOSerialFamily         10.0.3

    com.apple.iokit.IOAudioFamily         1.8.0fc1

    com.apple.kext.OSvKernDSPLib      1.3

    com.apple.driver.AppleHDAController        1.9.9f12

    com.apple.iokit.IOHDAFamily           1.9.9f12

    com.apple.iokit.AppleProfileFamily 41

    com.apple.driver.AppleSMC 3.1.0d3

    com.apple.driver.IOPlatformPluginFamily 4.5.0d5

    com.apple.driver.AppleSMBusPCI   1.0.8d0

    com.apple.nvidia.nv50hal    6.2.6

    com.apple.NVDAResman      6.2.6

    com.apple.iokit.IONDRVSupport      2.2

    com.apple.iokit.IOGraphicsFamily    2.2

    com.apple.driver.BroadcomUSBBluetoothHCIController  2.4.0f1

    com.apple.driver.AppleUSBBluetoothHCIController         2.4.0f1

    com.apple.iokit.IOBluetoothFamily  2.4.0f1

    com.apple.iokit.IOSCSIBlockCommandsDevice       2.6.5

    com.apple.iokit.IOUSBMassStorageClass     2.6.5

    com.apple.driver.AppleUSBMultitouch       206.6

    com.apple.iokit.IOUSBHIDDriver     4.1.5

    com.apple.driver.AppleUSBMergeNub       4.1.8

    com.apple.driver.AppleUSBComposite        3.9.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice        2.6.5

    com.apple.iokit.IOBDStorageFamily 1.6

    com.apple.iokit.IODVDStorageFamily          1.6

    com.apple.iokit.IOCDStorageFamily 1.6

    com.apple.driver.XsanFilter 402.1

    com.apple.iokit.IOAHCISerialATAPI 1.2.5

    com.apple.iokit.IOSCSIArchitectureModelFamily   2.6.5

    com.apple.iokit.IOUSBUserClient     4.1.5

    com.apple.iokit.IOFireWireFamily    4.2.6

    com.apple.iokit.IO80211Family       314.1.1

    com.apple.iokit.IONetworkingFamily           1.10

    com.apple.iokit.IOUSBFamily            4.1.8

    com.apple.iokit.IOAHCIFamily          2.0.4

    com.apple.driver.AppleEFIRuntime            1.4.0

    com.apple.iokit.IOHIDFamily            1.6.5

    com.apple.iokit.IOSMBusFamily       1.1

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.security.TMSafetyNet     6

    com.apple.driver.DiskImages           289

    com.apple.iokit.IOStorageFamily      1.6.2

    com.apple.driver.AppleACPIPlatform         1.3.5

    com.apple.iokit.IOPCIFamily 2.6

    com.apple.iokit.IOACPIFamily          1.3.0

  • 3. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    stutco Level 1 Level 1 (0 points)

    I am right there with you. This has been happening for a few months and originally I thought it was an issue with Quickbooks. Numerouse calls to support have got nowhere. Latest suggestion they gave was to erase hard drive, reinstall system software, wait a few days and see if it happens. If not then restore from time capsule and see if it happens. Really like I have 5 days to mess with this.

     

      Model Name:    MacBook Pro

      Model Identifier:    MacBookPro6,2

      Processor Name:    Intel Core i7

      Processor Speed:    2.66 GHz

      Number Of Processors:    1

      Total Number Of Cores:    2

      L2 Cache (per core):    256 KB

      L3 Cache:    4 MB

      Memory:    8 GB

      Processor Interconnect Speed:    4.8 GT/s

      Boot ROM Version:    MBP61.0057.B0C

      SMC Version (system):    1.58f16

     

    Someone has to have a clue about what is going on.

  • 4. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    Paul Curtis Level 1 Level 1 (5 points)

    Same here, so frustrating!  Connecting a 27" LED display doesn't help.  Keyboard and machine still alive.  Perhaps need to shut down by ssh'ing into it when this happens--what a drag!

     

      Model Name:          MacBook Pro

      Model Identifier:          MacBookPro8,2

      Processor Name:          Intel Core i7

      Processor Speed:          2 GHz

      Number of Processors:          1

      Total Number of Cores:          4

      L2 Cache (per Core):          256 KB

      L3 Cache:          6 MB

      Memory:          8 GB

      Boot ROM Version:          MBP81.0047.B0E

      SMC Version (system):          1.69f1


  • 5. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    fitzy141 Level 1 Level 1 (0 points)

    Well did a fresh install with LION - re-installed my Applications ( typical set ) and know seems to be worse with Lion .. happend like 10 times today at least and more since I loaded up lion...

     

    As soon as I have a spare machine to use ( for work ) I am taking it to the store .. I am about doing with all of this crap...

     

    Lion upgrade broke all my accounts and couldn't log in AD issue I heard ... then did the fresh install and now the Black screen of doom is worse ... FML

  • 6. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    VTHockey11 Level 1 Level 1 (0 points)

    I solved my issue by taking it into the Apple Store.

     

    Turned out the problem was with the graphics card on the Motherboard. They had to repalce it (for the second time) and everything has been working beautifully since. Looks like it's the Nvidia Graphics that are bad on yours. I'd take it in for a replacement.

  • 7. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    fitzy141 Level 1 Level 1 (0 points)

    Thanks for the info .. I have set up an appointment for today - we will see whats up

  • 8. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    mayte_eme Level 1 Level 1 (0 points)

    i've been having the same issue. have been contacting an "expert" from apple support and no luck yet. i sent him a data capture file for him to analyse. we'll see

     

    https://discussions.apple.com/message/15864713?tstart=0#15864713

  • 9. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    loiseaudefeu Level 1 Level 1 (0 points)

    SAME PROBLEM

     

    please let me know how you go on, I have the same problem, straight to black, but the keyboard is still lit.

    is this a mother board problem? (I have been there, done that and bought the bloody t-shirt) so I hope not.

     

    The funny thing is, yesterday across the tabel for me, sits my girlfriend with the same macbook pro.

    a the same point in time, BOTH MAC'S went to BLACK! ???

     

    please let me know!

     

     

    VB

  • 10. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    geosweden Level 1 Level 1 (0 points)

    The screen on MacBook Pro is going black 3-4 times a day, It can happen in any program. I went to Apple service with turned of the option to shift between graphic carts. It did not solve the problem.

     

    My screen still goes black, computer is still on, backlight on keyboard works up and down, Tried absolutely all options to get the screen back on. The only way to get the screen back on is to press down powerbutton for several seconds to force a shut down and then restart the computer.

     

    I am now taking it back to Apple. I heard it might be the cable to screen, but it is not like a glip, it just go instantly black and does not go back on. It might be the motherboard as they say in this article. Lets see....

     

    Geo

  • 11. Re: MacBook Pro screen goes black but keyboard is still backlit. Have to restart computer.
    loiseaudefeu Level 1 Level 1 (0 points)

    Sorry to say, YOU HAVE a motherCARD problem! they changed mine FOR FREE, not only on mine, but also my partners macs m-card. The M - Card blew on both at the SAME time? anyway, the apple shop in PARIS were very helpful and made my day. THAT is why I am a apple fan (at times)

     

    GOOD LUCK and DO not give up!!!

     

     

    VB

     

    ps. read this please - https://discussions.apple.com/message/18707478#18707478 right at the end!!