6 Replies Latest reply: Jun 11, 2013 11:37 AM by Peter Tron
Kimiakane Level 1 Level 1 (0 points)

I have been burning my music library to disc to save them in case I get another computer crash and lose my music again. I have a new HP (about 5 months old) and have been burning discs just fine. All of a sudden, the speed has been slowing down on the burning dramatically (which I burn from the iTunes program). I read quite a while back in Entertainment Weekly that iTunes only allows one to burn a finite amount of discs and then it slows down and finally stops all together. Is this true, and if so...why? Is that why I'm having a problem now, or is it something I can fix? Thank you in advance.

  • b noir Level 9 Level 9 (72,015 points)

    Could you post your diagnostics for us please?

     

    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:

     

    dvdcd diagnostics.png

     

    ... and click "Next".

     

    When you get through to the final screen:

     

    diagnostics complete.png

     

    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

  • Kimiakane Level 1 Level 1 (0 points)

    Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
    Hewlett-Packard p6674y
    iTunes 10.2.2.14
    QuickTime 7.6.9
    FairPlay 1.11.17
    Apple Application Support 1.5.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.0.25
    Apple Mobile Device Driver not found.
    Bonjour 2.0.5.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34

    iTunes Serial Number 003BB11803564390

    Current user is not an administrator.
    The current local date and time is 2011-05-31 16:48:25.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.

    Video Display Information

    ATI Technologies Inc., ATI Radeon HD 4200


    **** External Plug-ins Information ****

    No external plug-ins installed.

    iPodService 10.2.2.14 (x64) is currently running.
    iTunesHelper 10.2.2.14 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.

    **** CD/DVD Drive Tests ****

    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),

    E: hp DVD-RAM GH60L, Rev RD01
    Audio CD in drive.
    Found 11 songs on CD, playing time 39:10 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:09:45
    Track 3, start time 08:09:29
    Track 4, start time 11:43:63
    Track 5, start time 14:40:33
    Track 6, start time 18:32:35
    Track 7, start time 21:47:48
    Track 8, start time 25:36:47
    Track 9, start time 29:09:45
    Track 10, start time 32:35:18
    Track 11, start time 35:33:50
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   4 8 16 24 32 40.
    The drive CDRW speeds are:   4.
    The drive DVDR speeds are:   4.
    The drive DVDRW speeds are:   4.

    Error Correction is turned on for importing audio CDs.
    Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.


  • b noir Level 9 Level 9 (72,015 points)

    many thanks.

     

    Let's check on the simplest possibility first:

     

    Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.


    If you switch writing CD text off, does that speed up your burns?

  • Kimiakane Level 1 Level 1 (0 points)

    Thank you for the suggestion! Unfortunately, after turning the Writing of the CD text off, the burning is still very slow (about 7-10 minutes per CD-R depending on how much music I put on it). Up until this problem happened, the discs would usually burn in about 2-3 minutes.

  • Peter Tron Level 1 Level 1 (0 points)

    hi guys,

     

    apologies for hijacking this thread, but i am having similar problems with itunes on the pc.

     

    itunes burning slow.

     

    i thought it might be my portable plug and play LG drive, but using that in conjunction with a 3rd party burning software app. and it is burning at normal speeds fine.

    i also used the same drive with itunes on my mac and it still burns at the correct fast speeds rthat i used to be familiar with.

    i have tried different media (hyundai and verbatim cd-r's) with itunes on the pc, no difference.

     

    here is my diagnostic report. i hope someone can help:

     

     

    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)

    Gigabyte Technology Co., Ltd. To be filled by O.E.M.

    iTunes 10.6.3.25

    QuickTime 7.6.7

    FairPlay 1.14.43

    Apple Application Support 2.3.3

    iPod Updater Library 10.0d2

    CD Driver 2.2.0.1

    CD Driver DLL 2.1.1.1

    Apple Mobile Device 6.1.0.13

    Apple Mobile Device Driver not found.

    Gracenote SDK 1.9.6.502

    Gracenote MusicID 1.9.6.115

    Gracenote Submit 1.9.6.143

    Gracenote DSP 1.9.6.45

     

    iTunes Serial Number 00BCADC4033975A0

     

    Current user is an administrator.

    The current local date and time is 2013-06-09 19:09:03.

    iTunes is not running in safe mode.

    WebKit accelerated compositing is enabled.

    HDCP is not supported.

    Core Media is supported.

     

    Video Display Information

     

    NVIDIA, NVIDIA GeForce GTX 460

    (Standard display types), Standard VGA Graphics Adapter

     

     

    **** External Plug-ins Information ****

     

    No external plug-ins installed.

     

    The drive D: HL-DT-ST DVDRAM GE20LU10 Rev FE05 is a USB 1 device.

     

    iPodService 10.6.3.25 is currently running.

    iTunesHelper 10.6.3.25 is currently running.

    Apple Mobile Device service 3.3.0.0 is currently running.

     

    **** CD/DVD Drive Tests ****

     

    No drivers in LowerFilters.

    UpperFilters: GEARAspiWDM (2.2.0.1),

     

    D: HL-DT-ST DVDRAM GE20LU10, Rev FE05

    Audio CD in drive.

    Found 11 songs on CD, playing time 39:39 on Audio CD.

    Track 1, start time 00:02:00

    Track 2, start time 03:46:42

    Track 3, start time 06:17:51

    Track 4, start time 10:05:27

    Track 5, start time 13:29:26

    Track 6, start time 18:29:73

    Track 7, start time 22:42:09

    Track 8, start time 26:09:00

    Track 9, start time 29:23:11

    Track 10, start time 32:54:55

    Track 11, start time 36:38:64

    Audio CD reading succeeded.

    Get drive speed succeeded.

    The drive CDR speeds are:   4 8 16 24 32 40 48.

    The drive CDRW speeds are:   4.

    The drive DVDR speeds are:   4.

    The drive DVDRW speeds are:   4.

  • Peter Tron Level 1 Level 1 (0 points)

    bump