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Lost Password to iPhone Backup

Actually, I don't recall ever setting one. Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don't have! I tried all the ones I've used for my iPhone and pretty much every other one of which I can think, all to no avail. I need the data in the back up. But I can't get to it. I've already tried the keychain route to no avail. Does anyone have any suggestions? I have a MacBook Pro running Mac OSX 10.6.7 and iTunes 10.2.2. The iPhone is an iPhone 4.

iPhone 4

Posted on May 31, 2011 9:28 PM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2018 4:29 PM

Lawrence Finch wrote:


m-zreik wrote:


I lost backup password. But I dont remember that i put any password . is their any solution to get back my backup??

Start guessing. You entered it, twice, possibly years ago. It never changes. You get unlimited guesses. to speed up the process uncheck "Encrypt Backup" and you will be prompted immediately. If you are like most people you reused a password, probably related to your iPhone or your Apple ID. If you have a company MS Exchange account on your phone it might have been a company email or domain password, and on rare occasion, it was actually entered by your system administrator.


To jog your memory, I have created a list of passwords that users in this thread have discovered when they guessed the right one:


  • First iTunes account password (40 different users)
  • Old iTunes account password, but not the oldest one
  • Password used for almost all accounts (3 different users)
  • All digit Password created a long time ago
  • Computer/laptop login password (4 users)
  • Laptop password (2 users)
  • Computer password (4 users)
  • Email password (3 users)
  • iTunes with no capital letters
  • Password not used anywhere else
  • All numeric used in the past
  • Password for old gaming site
  • PC password (5 users)
  • “iphonelogin”
  • work computer password
  • Current app store password (2 users)
  • Paypal account password
  • iPad unlock passcode
  • Strongest variation of the base password I have ever used
  • Old password
  • Old work password
  • Macbook password (2 users)
  • Restriction passcode
  • Gmail password (2 users)
  • Current Apple ID password (2 users)
  • Apple MobileMe password
  • Apple ID password, but all lower case (8 users)
  • Apple ID password, first one ever used, but all lower case (2 users)
  • iPhone passcode when corporate profile was installed
  • Passcode for a website
  • iPhone screen unlock passcode (9 users)
  • iPhone unlock passcode at the time the first backup was made (3 users)
  • First password for work computer
  • Old password used over 2 years ago (2 users)
  • Previous owner’s iTunes password
  • Current laptop password
  • Wireless network password
  • Electric bill and Skype password
  • icloud password, all lower case
  • Windows login for very old laptop
  • iMac password (3 users)
  • First iPhone 4 digit passcode
  • iTunes password from last year
  • 4 year old password
  • iTunes password (current) (3 users)
  • Old PC password
  • Password for “Good” application
  • Password used for everything+1234
  • 1234 (4 users)
  • 12345 (2 users)
  • 0000
  • Password I use for everything else (2 users)
  • One of my husband’s passwords
  • Some old non-Apple product password
  • Screen passcode of the first iPhone that was backed up (2 users)
  • Old password with different case on first letter
  • “password” (2 users)
  • Windows Administrator password (2 users)
  • Original Windows Administrator password
  • Mackbook administrator password
  • “iphone”+4 digit unlock code
  • Voicemail password
  • asd
  • “herpderp”
  • “darwin” (first name from credit card account)
  • First name, all lower case
  • Ms Exchange account password
  • Facebook password
  • Browser password
  • Network admin password

Nice list, Lawrence! My god, I can't believe this issue is continuing. ITunes needs to warn people about the implications of entering a password for a backup. If it said "This password will be used automatically without prompting for all future backups. Please record it in a safeplace" then people wouldn't continue making the same mistake they've been making since this thread started 7 years ago.


Yes, I've suggested it at Product Feedback - Apple. If all the people here reporting problems did too then it would be fixed.

1,060 replies

Jun 1, 2011 8:26 AM in response to buckeye89

What about the whatever you were syncing the data to? Apps and media should be in iTunes and contacts and calendar info should still exist in whatever apps you were syncing them to. Yes, you'll lose things like game progress and specific in app data that doesn't have anyplace to sync to, but that's not everything by a long shot.

Jun 1, 2011 9:13 AM in response to KiltedTim

Don't care about game progress, etc. However, I need other app data. The address book isn't synced to the laptop's address book as it is the school's laptop, and I didn't want my personal contacts synced to the school's address book. There is also other app-specific data that I need.


The most frustrating thing is there isn't a non-encrypted backup, and I don't recall ever setting a password to encrypt the backup in the first place.

Jun 1, 2011 9:16 AM in response to wjosten

I'm not trying to jailbreak the phone or anything. And I understand Apple not wanting anyone to know of a workaround for the encrypted password, if there is one. However, I just want MY data back. And the most frustrating thing about it all is I don't recall ever setting a password to encrypt the data in the first place.


I called AppleCare. They were polite, but of no help. Basic answer was if I didn't have the password, I'd just have to sync it as a new phone. That doesn't get my data back.

Jun 1, 2011 9:22 AM in response to buckeye89

I understand your frustration but as with the point of having an encrypted backup is so nobody else can get to your data. While you may not remember setting a password for the backup at some point you did and maybe you just didn't realize what it was asking when it prompted. I assume you have tried your various passwords you use for such things?


As for losing contacts, well since you opted not to sync with something it was a risk you were running by choice. Yes you don't have to sync with your computer but there are many options such as syncing with Google Contacts instead which happen over the air instead of having to plug in. Believe Yahoo offers it too but not sure.


Depending on what data you are talking about most of it should still be on your computer. Since each app is different it is hard for us as users like you to give more insight, but if you are talking about some app like for documents that you sync over then they should be on your computer in first place. Apps, music, video all should be on your computer as well. I can guess some apps may be unique to you and have data only in them.


I would just say keep trying various passwords you may of set. And if you are married or have kids that use your computer too ask them to try some of their passwords.

Jun 1, 2011 9:24 AM in response to buckeye89

buckeye89 wrote:


1) What happens if I leave the encrypted backup in iTunes and sync the phone as a new device, resoring my apps, but not my data.

2) If I can do #1 above, and somehow magically remember a password I don't remember setting in the first place, could I then restore from the encrypted backup?

Well my suggestion to that is go and locate the actual backup file on your computer and make a copy and store it elsewhere. Thus if one day you can maybe use it you still have it and not have to worry about it getting written over by iTunes as iTunes keeps one backup related to last sync. Not sure what it does when you setup as new device to old backups.

Jun 1, 2011 9:28 AM in response to buckeye89

buckeye89 wrote:


I'm not trying to jailbreak the phone or anything. And I understand Apple not wanting anyone to know of a workaround for the encrypted password, if there is one. However, I just want MY data back. And the most frustrating thing about it all is I don't recall ever setting a password to encrypt the data in the first place.


I called AppleCare. They were polite, but of no help. Basic answer was if I didn't have the password, I'd just have to sync it as a new phone. That doesn't get my data back.


Reality of the situation is that, without that password, you are not getting your data back. Apple's security with encryption and such is actually quite good (keychain, encrypted disk images, and so on - all use strong AES standards), and the whole point of it is that, without the specific password, nobody should be able to get the data. Security that can be bypassed, easily cracked, or with the infamous hollywood'ish "backdoor" approach is not, in fact, security.


Sorry that it is so frustrating, but that encrypted data is gone unless you can come up with the password you set.

Jun 1, 2011 9:35 AM in response to DaVBMan

I do see only the one encrypted iPhone backup, but I also have the option of restoring the new phone from three different iPad backups. I only have one iPad. Two of the iPd backups have different date-time groups (DTG), and one has no DTG associated with it. Not that backing the phone up from the iPad would be of any help. However, it seems odd that there is only the one iPhone backup and three iPad backups, given your previous post.


If I give up and sync it as a new device, I will save the encrypted data to a back up HD. Just in case I magically recall the password I don't even remember setting.


Thanks for your input.

Jun 1, 2011 10:10 AM in response to buckeye89

Did you have an Exchange Account setup on the phone? From your school perhaps? I ask, because one of the things an Exchange Account can do is require an encrypted iPhone backup through the profile installed on your phone, whether you want it encrypted or not. Copy the existing encrypted backup to a safe location, then delete all of your existing iPhone backups(you should only have one). If you don't delete that backup, all of your subsequent backups will be encrypted as well.

Oct 13, 2011 12:56 PM in response to kamalooh

Go back one page and read the first reply of this thread by wjosten.


The backup is AES 128bit encrypted as is the password, which means no simple download of some cheap password cracker software is going to help at all. Bottom line is if you cannot remember the password (you did not "lose" anything, you forgot it), your backup is useless to you.

Lost Password to iPhone Backup

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