Lost Password to iPhone Backup

Actually, I don't recall ever setting one. Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don't have! I tried all the ones I've used for my iPhone and pretty much every other one of which I can think, all to no avail. I need the data in the back up. But I can't get to it. I've already tried the keychain route to no avail. Does anyone have any suggestions? I have a MacBook Pro running Mac OSX 10.6.7 and iTunes 10.2.2. The iPhone is an iPhone 4.

iPhone 4

Posted on May 31, 2011 9:28 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2017 1:14 PM

If you are like most people it is a password that you reused. I posted a long list of passwords that people had discovered worked a while ago. Here it is again:


First iTunes account password (40 different users)

Old iTunes account password, but not the oldest one

Password used for almost all accounts (3 different users)

All digit Password created a long time ago

Computer/laptop login password (4 users)

Laptop password (2 users)

Computer password (4 users)

Email password (3 users)

iTunes with no capital letters

Password not used anywhere else

All numeric used in the past

Password for old gaming site

PC password (5 users)

“iphonelogin”

work computer password

Current app store password (2 users)

Paypal account password

iPad unlock passcode

Strongest variation of the base password I have ever used

Old password

Old work password

Macbook password (2 users)

Restriction passcode

Gmail password (2 users)

Current Apple ID password (2 users)

Apple MobileMe password

Apple ID password, but all lower case (8 users)

Apple ID password, first one ever used, but all lower case (2 users)

iPhone passcode when corporate profile was installed

Passcode for a website

iPhone screen unlock passcode (9 users)

iPhone unlock passcode at the time the first backup was made (3 users)

First password for work computer

Old password used over 2 years ago (2 users)

Previous owner’s iTunes password

Current laptop password

Wireless network password

Electric bill and Skype password

icloud password, all lower case

Windows login for very old laptop

iMac password (3 users)

First iPhone 4 digit passcode

iTunes password from last year

4 year old password

iTunes password (current) (3 users)

Old PC password

Password for “Good” application

Password used for everything+1234

1234 (4 users)

12345 (2 users)

0000

Password I use for everything else (2 users)

One of my husband’s passwords

Some old non-Apple product password

Screen passcode of the first iPhone that was backed up (2 users)

Old password with different case on first letter

“password”

Windows Administrator password (2 users)

Original Windows Administrator password

Mackbook administrator password

“iphone”+4 digit unlock code

Voicemail password

asd

“herpderp”

“darwin” (first name from credit card account)

First name, all lower case

Ms Exchange account password

Facebook password

Browser password

Network admin password







61 page thread p 14 https://discussions.apple.com/thread/3091672?start=195&tstart=0

1,060 replies

Nov 7, 2017 3:25 AM in response to buckeye89

I went through all the forums and tried to find the answer to this question with no success. Then I read somewhere that the password is the same as your phone unlock passcode from when you did the back up! So thankfully I remembered what the unlock code was of my phone at the time I did the backup and finally managed to access the back up. I hope this helps!

Nov 24, 2017 6:11 PM in response to brandon_taylorr

brandon_taylorr wrote:


It is almost 2018 and this problem has still not been solved. I have no idea why Apple has not come up with a "forgot your password?" option or for their advisers to have the ability to reset the password. Just as most of you, I have never set up an encryption with a password at all. I have had two previous phones before my Iphone 8 and I never had this problem before. At this point, I have lost over 2000 photos and business content that was saved in this back up.




OK, let's talk about real life.


1. Advisors don't have the ability to reset your password, because they don't have access to it. The only place it exists is on your computer and on your phone. Would you prefer that Apple be able to log in to your computer any time they want to?


2. You set up encryption and entered a password - twice. That is the only way encrypted backups get created. Perhaps you don't remember doing it, but you did. Really.


3. There is no way to reset the password, because it is the encryption key for the backup. It isn't like a website password that is stored on the site. There's a good reason for this; it means that someone who steals your computer (or a law enforcement agency) can't reset your password either.


4. Most programs that claim to hack a password are scams. They don't work unless your password is as simple as "password". There is one exception; it is used by law enforcement, and is priced accordingly. And even it can't break a strong password.



At the ends of the day, I can speak for most people and say there has to be a solution. This thread started in 2011 and people are still facing this problem.


Well, first, there are hundreds of millions of people who are NOT facing this problem because they understand the importance of password management.


With iOS 11 there is a workaround; it lets you create a new unencrypted backup (not reset the password). See: About encrypted backups in iTunes - Apple Support

Dec 30, 2017 6:26 PM in response to buckeye89

  1. On your Mac, go to /Applications/Utilities/ and open Keychain Access app.
  2. Under the Keychains section on the left-hand side of the app, select login. You should now see a list of websites and applications that use Keychain Access to store login information. Scroll down through this list until you get to the login item named “iPhone Backup“.
  3. Double-click the “iPhone Backup” login item. This will open a new window with more details about your iTunes backup account. From this screen, check the “Show password” checkbox.
  4. You will be prompted to enter your Mac OS X user password to authenticate. Once entered, click the Allowbutton to continue.
  5. Once that’s done, you’ll return to the previous window showing all the details including the password in plain text. Make a note of it and ensure it’s kept somewhere secure so you can remember it the next time.

Oct 8, 2017 8:10 AM in response to buckeye89

Hello, so this problem also happened to me. But firstly, I want to say my horrific situation. I had an iPhone 6 Plus and upgraded to iPhone 8 Plus. I backed up my 6 to my PC. After buying the 8 I went to my laptop opened iTunes and hit Restore Backup. Then suddenly it was asking for a password for the backup. I was surprised. I didn’t make any password for the backup. After googling some answers it appears that so many people are having the same problem. Apple will going to put password on your backup for the “safety” of your files. Apple created a password made from your old iPhone password combinations. So my suggestion is to try to remember your pasts passwords and list them down and cross out whatever didn’t work until you hit the right one. After I got the right password combination then it says that my backup was corrupted. I was losing my **** Then after googling this issue again it appears that you should update your new phone that you’re going to restore to the newst iOS version. Then after that, restore should start. Hope this helps. Apple seriously need to resolve these issues.

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Oct 17, 2017 9:22 AM in response to buckeye89

I tried everything everyone suggested on this first page and nothing worked... then I typed in the password I use to unlock my mac when it's sleeping and it worked. That's not the password I used when I first got my iPhone, not the passcode, not 000 or 1234, and not the password I changed it to when I checked "encrypt." I'm sure somewhere in these answers, coincidentally passwords that worked also happened to be passwords that were used in other places so it's hard to pinpoint exactly which password is the ultimate answer. I don't believe I used my mac password anywhere else, so it just might be the one. Try that if nothing else works!

Nov 12, 2017 7:10 AM in response to buckeye89

Dear people of the world, step back and take a deep breath. I was trying to restore content on a new iPhone 8S for my wife, ran into the same issues as described in this forum. We tried all possible and impossible passwords we could remember, also 1234 and 0000 as suggested in this forum. Then one of the comments said „4 digit code used when first setting up backup“. So my wife thought long and hard and VOILA!! That was it!!


So, go back in time when you first setup the backup... deep into your unconscous memory...

Apr 9, 2018 3:10 PM in response to buckeye89

.. try using all old passwords from your iCloud account.

Same problem, couldn’t log into my iCloud my on iPhone because “ONE TIME forever ago” I guess I clicked on “encrypt iPhone backup” I don’t ever suggest doing this! (For keeping health ect. Encrypted) Kept saying incorrect password!!

Finally after going through a ton of old passwords I finally got it.

Sep 30, 2017 12:07 AM in response to xBradleyx

is when we set it up we didn't realize we were setting up a password for the backup (and all backups to follow apparently?!)


What other purpose does a password have?


Once set, *any* password is required going forward until you either change or reset it. What password is one time?


Since you can't reset an iTunes encrypted back up password, that means you MUST be able to enter that same password again.

As is documented by Apple.


How much clearer can this be stated? "No way" is not ambiguous.

User uploaded file

About encrypted backups in iTunes - Apple Support

Oct 15, 2017 1:46 PM in response to Omom127

Omom127 wrote:


How is it that this same issue has not been resolved by Apple?! it's 2017 and still happening. I use 3 PW and none work....I just want future backups to be unencrypted but I can't uncheck the box without the PW. Apple you guys have got to do something about this ridiculousness!

Because it isn't an Apple issue. If you don't remember or record your passwords that is not Apple's fault. And any way to bypass it would defeat the purpose of encrypting the backup in the first place. There were three solutions until recently.

  1. Keep guessing until you get it; you get unlimited guesses.
  2. Stop using iTunes to back up, and instead use iCloud backups, which are encrypted, but don't require you to remember the passcode.
  3. Restore the phone as a New phone. You can then create an unencrypted backup, unless you have a company email account on the phone, and your IT department requires encrypted backups.

If you have iOS 11 on your phone there is now a way to create a new unencrypted backup, or a backup with a different passcode. See this Apple tip, and click the button "Get help with a forgotten password". It requires resetting all of your settings (including your screen layout), but doesn't result in any other lost data.


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Lost Password to iPhone Backup

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