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Q: Lost Password to iPhone Backup

Actually, I don't recall ever setting one.  Now however, I have a new phone and cannot restore it from the backup, as there it prompts me for a password I don't have!  I tried all the ones I've used for my iPhone and pretty much every other one of which I can think, all to no avail.  I need the data in the back up.  But I can't get to it.  I've already tried the keychain route to no avail.  Does anyone have any suggestions?  I have a MacBook Pro running Mac OSX 10.6.7 and iTunes 10.2.2.  The iPhone is an iPhone 4.

iPhone 4

Posted on May 31, 2011 9:28 PM

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Q: Lost Password to iPhone Backup

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  • by rnores,

    rnores rnores Jan 27, 2015 3:59 PM in response to Lawrence Finch
    Level 1 (0 points)
    Jan 27, 2015 3:59 PM in response to Lawrence Finch

    Hello Lawrence

    I swear I never entered the password, I never wanted to protect the backup, it was done automatically by iTunes. Many people reported the same behaviour (not entering a password) and eventually the password used by iTunes was the Windows password. Even though it sounds awkward, iTunes somehow got the Windows password... I wonder what Microsoft and Apple can say about this!

    Nevertheless: I'm happy I found the solution to my problem in this thread, and I wanted to contribute in case others face the same problems as I did.

    Cheers

  • by omg9,

    omg9 omg9 Jan 29, 2015 8:38 PM in response to TomsiPhone
    Level 1 (0 points)
    Jan 29, 2015 8:38 PM in response to TomsiPhone

    it worked for me .

  • by JackTheGameDev,

    JackTheGameDev JackTheGameDev Feb 4, 2015 7:19 AM in response to TomsiPhone
    Level 1 (0 points)
    Feb 4, 2015 7:19 AM in response to TomsiPhone

    How I fixed it was I had synced up my Ipad and when I went into apps everything loaded up and it said will install, so all I did was press Apply

  • by ReeMango,

    ReeMango ReeMango Feb 10, 2015 10:24 PM in response to JackTheGameDev
    Level 1 (0 points)
    Feb 10, 2015 10:24 PM in response to JackTheGameDev

    My wife finally guessed my password. There seems to be no way to recover this password, this is pretty stupid.

     

    @apple, fix it!!

  • by petermac87,

    petermac87 petermac87 Feb 10, 2015 10:30 PM in response to ReeMango
    Level 5 (7,402 points)
    Feb 10, 2015 10:30 PM in response to ReeMango

    Apple cannot fix your poor choice of password. What did your wife do with it? Change it to something more complex.

     

    Pete

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 11, 2015 7:06 AM in response to ReeMango
    Level 8 (38,326 points)
    Mac OS X
    Feb 11, 2015 7:06 AM in response to ReeMango

    ReeMango wrote:

     

    My wife finally guessed my password. There seems to be no way to recover this password, this is pretty stupid.

     

    @apple, fix it!!

    What does this have to do with the password to restore your encrypted backup, which is the subject of this message thread?

  • by idou747,

    idou747 idou747 Feb 11, 2015 11:59 PM in response to IPhoneMaster12
    Level 1 (25 points)
    Feb 11, 2015 11:59 PM in response to IPhoneMaster12

    OMG, OMG, OMG.

     

    I have been using a password on my backups, and then I couldn't restore it. I thought nah, would Apple silently change my password to "1234", a password I HAVE NEVER USED IN MY LIFE? Can't be. Couldn't be. Apple is better than that.

     

    Nope. Apple indeed changed my backup password to 1234. Can you believe it? I couldn't it, but the evidence is there.

  • by petermac87,

    petermac87 petermac87 Feb 12, 2015 4:01 AM in response to idou747
    Level 5 (7,402 points)
    Feb 12, 2015 4:01 AM in response to idou747

    Apple do not touch your backup password. Only you can do that. What evidence do you have as you say?

     

    Pete

  • by idou747,

    idou747 idou747 Feb 12, 2015 5:15 AM in response to petermac87
    Level 1 (25 points)
    Feb 12, 2015 5:15 AM in response to petermac87

    I have 2 IOS devices. I set the backup password the same on both to a long and complicated password. The other day I had cause to restore one of them. I couldn't because it rejected my password. After reading this forum saying I should try 1234 I did, and it works. I checked the password on my other device and it remains the long and complicated one. 1234 is not a password I have ever used.

  • by thegumguy,

    thegumguy thegumguy Feb 15, 2015 11:22 AM in response to idou747
    Level 1 (0 points)
    Feb 15, 2015 11:22 AM in response to idou747

    Thanks for this thread. The breathe deeply, disconnect and re-plug in is the only thing that worked for me (1234, my iPhone screen log in, my Mac password, my iCloud password, the Keychain Access workaround, etc, etc, etc, and all failed—and I did not have or use an encrypted backup).

     

    But...that second time around (after disconnecting and reconnectin) it simply started up and is now formatting a new iPhone 6Plus, happily reloading everything from the backup with no questions asked (and no passwords requested).

     

    At least on this end...breathe deeply, disconnect, reconnect, voila!

     

    Panic floats lightly into the heavens....

  • by BL8888,

    BL8888 BL8888 Feb 17, 2015 9:06 PM in response to thegumguy
    Level 1 (0 points)
    Feb 17, 2015 9:06 PM in response to thegumguy

    Ok, read through this thread. I have tried every password I've ever used to uncheck the "Encrypt iphone backup" box. No luck. On my phone, deleted my outlook profile which I think forced me to encrypt the backup. Deleted my VPN profile on phone as well. Deleted all my current backups from my computer. Turned off Find my Iphone.

     

    Now I need to disable encryption for future backups, make a new backup, then set a new encryption password and write it down. How do I do this??

     

    thanks!

  • by idou747,

    idou747 idou747 Feb 17, 2015 9:34 PM in response to BL8888
    Level 1 (25 points)
    Feb 17, 2015 9:34 PM in response to BL8888

    Dear BL8888. sorry to be the bearer of bad news, but you are screwed. Why Apple have decided to screw us and you is not clear from a security viewpoint. Stupidity and or bloody mindedness is my guess. Anyway, your only option is to reformat the phone as a new phone and abandon all your data. If you store some  of your data in iCloud  and look for 3rd party backup and restore utilities, you may to a limited extent reduce your pain.

  • by BL8888,

    BL8888 BL8888 Feb 17, 2015 9:37 PM in response to idou747
    Level 1 (0 points)
    Feb 17, 2015 9:37 PM in response to idou747

    Nooooo. So let me get this straight-- if I've forgotten the password (though like many people I have no recollection of setting one and have tried every password I've ever used) there is no way to stop encrypting FUTURE backups?

  • by idou747,

    idou747 idou747 Feb 17, 2015 9:51 PM in response to BL8888
    Level 1 (25 points)
    Feb 17, 2015 9:51 PM in response to BL8888

    BL8888, I know it's hard to believe, I know it makes no sense, but sadly yes. You can ask Apple Care, or do more research, but that seems to be the consensus. And seemingly Apple thinks this is ok.

  • by idou747,

    idou747 idou747 Feb 17, 2015 9:54 PM in response to BL8888
    Level 1 (25 points)
    Feb 17, 2015 9:54 PM in response to BL8888

    Oh, one clarification, there is one way to get around it if you exercise Google, but it involves jail breaking your phone and manually deleting some key store files.

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