14 Replies Latest reply: Jul 28, 2011 9:37 PM by frust rated
BaboonLoveMonkey Level 1 Level 1 (0 points)

"We're sorry, we cannot complete your request on the iTunes store at this time." http://img809.imageshack.us/img809/7452/screenshot20110601at608.png <- what gives? One moment I'm downloading an iTunes movie rental and a bunch of music, the next second every completed download, attempted new purcase, and trying to start playing the partially downloaded movie resulted in this error.

 

I paused the downloads and restarted iTunes. Downloads and Rentals were gone in the sidebar and every single secure request to the iTunes store (trying to login, trying to check for available downloads, trying to buy anything else) results in this error. However the music that had sucessfully downloaded was present in my iTunes library. However nothing new shows in my 'Recently Added' playlist... weird.

 

I then tried restarting my router, ADSL modem, and my Mac. No good. I tried a different OSX user account. No good. I tried logging into the UK store (I'm usually in the NZ one) where I also have an account - no good, same error.

 

iTunes store pages load, but anything secure results in this error :-(

 

What has happened? One second all is well, the next all secure iTunes connections result in "We're sorry, we cannot complete your request on the iTunes store at this time."


Mid-2007 24, Mac OS X (10.6.7), 500GB HD, 4GB RAM